TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Irritating bugs in tax year 2020 1. Details for 2nd Tier Income Distribution shows blank, altho information was entered previously. Ctrl-I brings up corredt details, but closing still shows blank Have to enter something in detail sheet for total to roll into summary box. 2. No way in Step-by-step to inclouded addtional information on Form K-1 (for example Box 14-Z). Also no suggestion that the user should go to Forms view to handle that. 3. Electives says "Sec 663" even though I try to say No, there are no electives. 4. On K-1, Box 14-I says statement, but there is not one that is printed with the Form K-1 for distribution to beneficiaries.
Date published: 2021-06-01
Rated 4 out of 5 by from Need to make it easier to get help. Doing the return was routine in my experience, but I had both my returns rejected. I have not been able to get help to solve this issue.
Date published: 2021-06-01
Rated 5 out of 5 by from Turbo Tax is Great Worked fine for me. Would have liked to have had a better explanation of some of the terms without having to go to the IRS website.
Date published: 2021-06-01
Rated 3 out of 5 by from Turbo Tax is only OK I had problems with the MN property tax refund filing electronically. It would not process the blank/no entry in Step 1 (New Improvements). I had to call the number on the back of my tax statement to confirm there is no entry for New Improvements. She stated, it's best to go to their web site and down the form. After filling out the form just mail it in, I'm very disappointed in Turbo Tax for this reason. I get all the way to the end to discover it cannot be sent electronically.
Date published: 2021-06-01
Rated 5 out of 5 by from Turbo is Terrific Turbo is accurate and easy to use. If I have questions they have likely been asked and answered right there on the site with easy to use help tabs. And if I am not clear on an answer there are tax advisors accessible by phone who are amazing!
Date published: 2021-06-01
Rated 5 out of 5 by from Good Job Knowladgeable, punctual, profesional, courtious, and helpful
Date published: 2021-06-01
Rated 5 out of 5 by from Easy to Use! Intuitive and easy to use.... The process is simple!
Date published: 2021-06-01
Rated 4 out of 5 by from turbo tax great! it was a great experience. Very helpful even when my tax was rejected. helpful
Date published: 2021-06-01
Rated 5 out of 5 by from turbo takes helps in amazing ways the whole process was easy and straight forward, and great.
Date published: 2021-06-01
Rated 5 out of 5 by from Awesome help I recieved help with the live against assistance and it was awesome my return was more then double what was predicted
Date published: 2021-06-01
All TurboTax® Offerings Reviews - Page 198
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Irritating bugs in tax year 2020 1. Details for 2nd Tier Income Distribution shows blank, altho information was entered previously. Ctrl-I brings up corredt details, but closing still shows blank Have to enter something in detail sheet for total to roll into summary box. 2. No way in Step-by-step to inclouded addtional information on Form K-1 (for example Box 14-Z). Also no suggestion that the user should go to Forms view to handle that. 3. Electives says "Sec 663" even though I try to say No, there are no electives. 4. On K-1, Box 14-I says statement, but there is not one that is printed with the Form K-1 for distribution to beneficiaries.
Date published: 2021-06-01
Rated 4 out of 5 by from Need to make it easier to get help. Doing the return was routine in my experience, but I had both my returns rejected. I have not been able to get help to solve this issue.
Date published: 2021-06-01
Rated 5 out of 5 by from Turbo Tax is Great Worked fine for me. Would have liked to have had a better explanation of some of the terms without having to go to the IRS website.
Date published: 2021-06-01
Rated 3 out of 5 by from Turbo Tax is only OK I had problems with the MN property tax refund filing electronically. It would not process the blank/no entry in Step 1 (New Improvements). I had to call the number on the back of my tax statement to confirm there is no entry for New Improvements. She stated, it's best to go to their web site and down the form. After filling out the form just mail it in, I'm very disappointed in Turbo Tax for this reason. I get all the way to the end to discover it cannot be sent electronically.
Date published: 2021-06-01
Rated 5 out of 5 by from Turbo is Terrific Turbo is accurate and easy to use. If I have questions they have likely been asked and answered right there on the site with easy to use help tabs. And if I am not clear on an answer there are tax advisors accessible by phone who are amazing!
Date published: 2021-06-01
Rated 5 out of 5 by from Good Job Knowladgeable, punctual, profesional, courtious, and helpful
Date published: 2021-06-01
Rated 5 out of 5 by from Easy to Use! Intuitive and easy to use.... The process is simple!
Date published: 2021-06-01
Rated 4 out of 5 by from turbo tax great! it was a great experience. Very helpful even when my tax was rejected. helpful
Date published: 2021-06-01
Rated 5 out of 5 by from turbo takes helps in amazing ways the whole process was easy and straight forward, and great.
Date published: 2021-06-01
Rated 5 out of 5 by from Awesome help I recieved help with the live against assistance and it was awesome my return was more then double what was predicted
Date published: 2021-06-01
All TurboTax® Offerings Reviews - Page 198