TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Lots of new charges this year I am very unhappy with the changes in charges that Turbo Tax added this year. I paid $39.99 for my copy of Turbo at Costco which normally includes one free state. This year it did not. Each state was an additional $45. Since I live in PA and also do taxes for my Mom and sister in MN, bill was $95 for the two states. In addition I was charged $25 dollars for each state retun to actually file. $70 to file a state tax return. OUTRAGEOUS. Very unhappy with your new pricing model.
Date published: 2021-05-08
Rated 4 out of 5 by from Excellent People to Help - Live! Steven (CPA) was great...very personable, professional and super-helpful. Gave me additional tax-saving tips and 'gotchas' for next year as well!
Date published: 2021-05-08
Rated 5 out of 5 by from my taxes handled in a reasonable prompt manner great experience and promptly. Good job Turbo taxes
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was easy I've been filing using a CPA for years... and it took less time to enter the data myself into TT than to prepare the info that I supply to him. Plus this was way cheaper!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax Once Again! I have used TurboTax for more than a decade and have not had a noteworthy problem.
Date published: 2021-05-08
Rated 5 out of 5 by from great job thought price was to high thought was supposed to be free
Date published: 2021-05-08
Rated 2 out of 5 by from Lonely Still felt like I didn't have much help with what I was doing.
Date published: 2021-05-08
Rated 5 out of 5 by from Fantastic! Really like the way they talk/walk you through the whole process.
Date published: 2021-05-08
Rated 4 out of 5 by from worked great gets easier each year i use turbo tax,and alot less money!!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbotax is AMAZING!!! Turbotax was so easy to use and their technical support was wonderful.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1765
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Lots of new charges this year I am very unhappy with the changes in charges that Turbo Tax added this year. I paid $39.99 for my copy of Turbo at Costco which normally includes one free state. This year it did not. Each state was an additional $45. Since I live in PA and also do taxes for my Mom and sister in MN, bill was $95 for the two states. In addition I was charged $25 dollars for each state retun to actually file. $70 to file a state tax return. OUTRAGEOUS. Very unhappy with your new pricing model.
Date published: 2021-05-08
Rated 4 out of 5 by from Excellent People to Help - Live! Steven (CPA) was great...very personable, professional and super-helpful. Gave me additional tax-saving tips and 'gotchas' for next year as well!
Date published: 2021-05-08
Rated 5 out of 5 by from my taxes handled in a reasonable prompt manner great experience and promptly. Good job Turbo taxes
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was easy I've been filing using a CPA for years... and it took less time to enter the data myself into TT than to prepare the info that I supply to him. Plus this was way cheaper!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax Once Again! I have used TurboTax for more than a decade and have not had a noteworthy problem.
Date published: 2021-05-08
Rated 5 out of 5 by from great job thought price was to high thought was supposed to be free
Date published: 2021-05-08
Rated 2 out of 5 by from Lonely Still felt like I didn't have much help with what I was doing.
Date published: 2021-05-08
Rated 5 out of 5 by from Fantastic! Really like the way they talk/walk you through the whole process.
Date published: 2021-05-08
Rated 4 out of 5 by from worked great gets easier each year i use turbo tax,and alot less money!!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbotax is AMAZING!!! Turbotax was so easy to use and their technical support was wonderful.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1765