TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love Turbotax Easy to use and the one to always use. Recommend it to everyone
Date published: 2023-04-17
Rated 5 out of 5 by from Still the easiest and best! After 20+ years of using TurboTax, I still think it's the best out there! And it gets better and better.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy It was user friendly and saved me hundreds of dollars!
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks TurboTax! 10 out of 10 service! I appreciate the time and effort .
Date published: 2023-04-17
Rated 3 out of 5 by from Still doesn't have Ohio figured out I'm not 100% sure I filed my OH taxes correctly and it didn't let me manually edit it to what I believed to be the most correct. Also in a modern age I don't see how a company this large can't just look at my W2 and file it for me. The filling process for Federal is extremely strong for most people. When you get to OH you are almost guaranteed to have an easier time using a government website or filing manually. It really is easier to file manually in Ohio, and it's embarrassing to see a company this large not be able to figure out something a state government run website can.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing product. Gets easier every year! Great updates and very easy to use. Helpful tips when your not sure of certain words. Great product and recommend to everyone!
Date published: 2023-04-17
Rated 4 out of 5 by from Easy, comprehensive I have a simple return Overall, the process is smooth without bugs and glitches. I had a problem with the reCAPTURE process but it cleard up when I used a different IP address
Date published: 2023-04-17
Rated 3 out of 5 by from You never told me I would pay 2 to buy & to efile. I enjoyed the software which I think has improved over the last couple of years. but I did not get the news Intuit wanted to charge me twice for the use of their services: once to purchase the software and another to use the filing. Think you are real smart to omit that, don't you.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and efficient Took about a half an hour total, and was able to review as I went along. Definitely liked using the app.
Date published: 2023-04-17
Rated 2 out of 5 by from Does not suck totally First. Pretty sure charged me double. Bought TurboTax Delux at Costco. Decided to use online option instead of CD. Filled out my taxes and it would not take the license code that came with my purchase. It charged me again. Second. Was very frustrating finding how to enter Real Estate Partnership K-1 Schedule for Federal return but I found a link in the question/answer section to do it. However, I have not been able to find where to enter the Partnership K-1-P Schedule for the State.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1760
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbotax Easy to use and the one to always use. Recommend it to everyone
Date published: 2023-04-17
Rated 5 out of 5 by from Still the easiest and best! After 20+ years of using TurboTax, I still think it's the best out there! And it gets better and better.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy It was user friendly and saved me hundreds of dollars!
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks TurboTax! 10 out of 10 service! I appreciate the time and effort .
Date published: 2023-04-17
Rated 3 out of 5 by from Still doesn't have Ohio figured out I'm not 100% sure I filed my OH taxes correctly and it didn't let me manually edit it to what I believed to be the most correct. Also in a modern age I don't see how a company this large can't just look at my W2 and file it for me. The filling process for Federal is extremely strong for most people. When you get to OH you are almost guaranteed to have an easier time using a government website or filing manually. It really is easier to file manually in Ohio, and it's embarrassing to see a company this large not be able to figure out something a state government run website can.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing product. Gets easier every year! Great updates and very easy to use. Helpful tips when your not sure of certain words. Great product and recommend to everyone!
Date published: 2023-04-17
Rated 4 out of 5 by from Easy, comprehensive I have a simple return Overall, the process is smooth without bugs and glitches. I had a problem with the reCAPTURE process but it cleard up when I used a different IP address
Date published: 2023-04-17
Rated 3 out of 5 by from You never told me I would pay 2 to buy & to efile. I enjoyed the software which I think has improved over the last couple of years. but I did not get the news Intuit wanted to charge me twice for the use of their services: once to purchase the software and another to use the filing. Think you are real smart to omit that, don't you.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and efficient Took about a half an hour total, and was able to review as I went along. Definitely liked using the app.
Date published: 2023-04-17
Rated 2 out of 5 by from Does not suck totally First. Pretty sure charged me double. Bought TurboTax Delux at Costco. Decided to use online option instead of CD. Filled out my taxes and it would not take the license code that came with my purchase. It charged me again. Second. Was very frustrating finding how to enter Real Estate Partnership K-1 Schedule for Federal return but I found a link in the question/answer section to do it. However, I have not been able to find where to enter the Partnership K-1-P Schedule for the State.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1760