TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Soo happy I have been using then for like 7 years! Bfyuhfgggffjdfjgddfgudrtrjhcgjgddhjfdhjgdgjgdfhjgg
Date published: 2023-01-25
Rated 5 out of 5 by from gets the job done quickly it was excellent to use and did it quickly and efficiently.
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome Easy and convenient and the live help is so helpful and understanding
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is a great affordable product/service! Great helpful tools .Strong format to insure all income and deductions are accounted for.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax works fast It was simple and easy just a few click a few explanations and boom, finish.
Date published: 2023-01-25
Rated 4 out of 5 by from Great It’s fantastic they are very helpful with everything
Date published: 2023-01-25
Rated 5 out of 5 by from Love turbo tax It is very easy with turbo tax I've used it for 7 yrs and will continue to use it.
Date published: 2023-01-25
Rated 5 out of 5 by from Filing is simple with Turbo Tax I am confident in preparing my taxes correctly using Turbo Tax, I love the user friendly forms and step by step instructions.
Date published: 2023-01-25
Rated 3 out of 5 by from Love the convenience, but has flaws Some of the problems I noticed: 1. The W2 upload feature STILL doesn't work for me, and never has since it's been offered. Thus I still have to type everything by hand. It always tells me that it's an "invalid year", which it most certainly isn't. It's frustrating. 2. I understand they have to make money, so I don't mind being offered a more expensive product once. Maybe even twice. But it feels like they cut in every few clicks with another sales pitch, and it gets old. 3. I don't need my taxes to be a video game. Having a "race mode" is silly, and encourages carelessness. We're adults here! 4. The amount deducted from my refund by Turbo Tax is significantly more than the price of the package I selected. Why? No explanation is offered. It's still a fair price, but why can't they just shoot straight with me? 5. I don't love the periodic need for validation. Here you're wanting a "thumbs-up". Here you're wanting me to give you a "smiley-face". Seems a bit childish.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax Is AMAZING!!!!! Easy to navigate through the system and I love the helpful tips as I do my own taxes
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1692
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Soo happy I have been using then for like 7 years! Bfyuhfgggffjdfjgddfgudrtrjhcgjgddhjfdhjgdgjgdfhjgg
Date published: 2023-01-25
Rated 5 out of 5 by from gets the job done quickly it was excellent to use and did it quickly and efficiently.
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome Easy and convenient and the live help is so helpful and understanding
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is a great affordable product/service! Great helpful tools .Strong format to insure all income and deductions are accounted for.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax works fast It was simple and easy just a few click a few explanations and boom, finish.
Date published: 2023-01-25
Rated 4 out of 5 by from Great It’s fantastic they are very helpful with everything
Date published: 2023-01-25
Rated 5 out of 5 by from Love turbo tax It is very easy with turbo tax I've used it for 7 yrs and will continue to use it.
Date published: 2023-01-25
Rated 5 out of 5 by from Filing is simple with Turbo Tax I am confident in preparing my taxes correctly using Turbo Tax, I love the user friendly forms and step by step instructions.
Date published: 2023-01-25
Rated 3 out of 5 by from Love the convenience, but has flaws Some of the problems I noticed: 1. The W2 upload feature STILL doesn't work for me, and never has since it's been offered. Thus I still have to type everything by hand. It always tells me that it's an "invalid year", which it most certainly isn't. It's frustrating. 2. I understand they have to make money, so I don't mind being offered a more expensive product once. Maybe even twice. But it feels like they cut in every few clicks with another sales pitch, and it gets old. 3. I don't need my taxes to be a video game. Having a "race mode" is silly, and encourages carelessness. We're adults here! 4. The amount deducted from my refund by Turbo Tax is significantly more than the price of the package I selected. Why? No explanation is offered. It's still a fair price, but why can't they just shoot straight with me? 5. I don't love the periodic need for validation. Here you're wanting a "thumbs-up". Here you're wanting me to give you a "smiley-face". Seems a bit childish.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax Is AMAZING!!!!! Easy to navigate through the system and I love the helpful tips as I do my own taxes
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1692