TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo is Awesome!! I love Turbo Tax! I have been using this program for the pass 3yrs. It's easy to use and I like the way the system takes you through each step and then when you think your finish it will go back and check it all again! Thank you so much!
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax makes getting the system going difficult Bought Turbo Tax at Costco and thought I had it loaded. Completed the return and then realized that I was doing the return on their system and had to pay $90.00 to Turbo Tax instead of the 79.99 I paid from Costco. Not sure if I will be able to get a refund. No help when I called Turbo Tax. So sorry. Too bad.
Date published: 2021-02-17
Rated 1 out of 5 by from stop trying to charge me extra! seriously... it's insane how many fees that you sneak in for "convenience" absolute racket
Date published: 2021-02-17
Rated 4 out of 5 by from Helpful I've been using TurboTax since I was 16 and have always found it very helpful. For someone who doesnt really know what all the terms and questions mean, they do a good job of explaining them. I also enjoy when they say things are "uncommon" so I know it probably doesn't apply to me.
Date published: 2021-02-17
Rated 2 out of 5 by from buggy found a bug where you couldnt enter a value under a dollar in a field, when i tried ot correct it it was left in an infinite loop, it was the worst. you get 2 stars cause i haven't run into this before, but it was a pain in the butt trying to get past this, support was utterly useless, tried a phone call and I was instantly hung up on without talking to anyone.
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax is Consistent year after year I have been filing taxes with Turbo Tax for over 10 years. I love the way it brings back last years information and saves me hours of time in ffiling.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is so amazing! Every year I had a tax pro do my taxes This year I chose a different path So i tried Turbo Tax I got more money this year than I ever have
Date published: 2021-02-17
Rated 1 out of 5 by from To Expensive Cost way to much compared to others, last year using
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Very easy to use and explains in great detail how to file.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy and Fast Turbo Tax is simple and safe! They have great customer service if you have any questions as well!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is Awesome!! I love Turbo Tax! I have been using this program for the pass 3yrs. It's easy to use and I like the way the system takes you through each step and then when you think your finish it will go back and check it all again! Thank you so much!
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax makes getting the system going difficult Bought Turbo Tax at Costco and thought I had it loaded. Completed the return and then realized that I was doing the return on their system and had to pay $90.00 to Turbo Tax instead of the 79.99 I paid from Costco. Not sure if I will be able to get a refund. No help when I called Turbo Tax. So sorry. Too bad.
Date published: 2021-02-17
Rated 1 out of 5 by from stop trying to charge me extra! seriously... it's insane how many fees that you sneak in for "convenience" absolute racket
Date published: 2021-02-17
Rated 4 out of 5 by from Helpful I've been using TurboTax since I was 16 and have always found it very helpful. For someone who doesnt really know what all the terms and questions mean, they do a good job of explaining them. I also enjoy when they say things are "uncommon" so I know it probably doesn't apply to me.
Date published: 2021-02-17
Rated 2 out of 5 by from buggy found a bug where you couldnt enter a value under a dollar in a field, when i tried ot correct it it was left in an infinite loop, it was the worst. you get 2 stars cause i haven't run into this before, but it was a pain in the butt trying to get past this, support was utterly useless, tried a phone call and I was instantly hung up on without talking to anyone.
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax is Consistent year after year I have been filing taxes with Turbo Tax for over 10 years. I love the way it brings back last years information and saves me hours of time in ffiling.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is so amazing! Every year I had a tax pro do my taxes This year I chose a different path So i tried Turbo Tax I got more money this year than I ever have
Date published: 2021-02-17
Rated 1 out of 5 by from To Expensive Cost way to much compared to others, last year using
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Very easy to use and explains in great detail how to file.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy and Fast Turbo Tax is simple and safe! They have great customer service if you have any questions as well!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15228