TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Is Awesome! My experience with Turbo Tax has been awesome! Fast and easy!
Date published: 2023-09-09
Rated 4 out of 5 by from Review 09-08-23 Overall an excellent experience. Much better than other software. There were a few places where I needed to ask questions or get more info but it wasn't obvious where I would find it. Most screens had a link for questions, but the screens where I needed to ask questions didn't have it.
Date published: 2023-09-09
Rated 5 out of 5 by from TurboTax makes doing taxes a BREEZE! As someone having to file their own tax return for the first time while not being knowledgeable in any area around taxes, I feel so incredibly thankful for TurboTax providing a software that is so user friendly. I would recommend this to everyone!
Date published: 2023-09-09
Rated 3 out of 5 by from Turbo Tax is getting more of my money every year! I'm not happy that Turbo Tax has become a big money making racket. I was pretty much forced to get an upgrade even though I did not feel like I needed one. No point of paying for it in a store anymore since now everything online forces you to spend over $200 additional just to file. Also it seems like once you make a selection there is no way to cancel it.
Date published: 2023-09-09
Rated 5 out of 5 by from Awesome Awesome service and easy to use- very helpful. I recommend or everyone
Date published: 2023-09-09
Rated 5 out of 5 by from Great system. Very happy. Easy to use and much more convenient than going to a tax preparer.
Date published: 2023-09-09
Rated 5 out of 5 by from Turbo Tax out stading, good for senior retired Turbi tax saved my time and life goof for retired nio income senior
Date published: 2023-09-09
Rated 5 out of 5 by from Quick Process I was holding off on filing because I thought it would take a long time to complete the process. I was wrong! This was quick and super easy!
Date published: 2023-09-08
Rated 3 out of 5 by from Expensive & Difficult to Resolve Complex Issues Much more expensive than the H&R Block program I had been using. I let a friend talk me into trying TurboTax because sometimes the H&R Block program was not intuitive. The software update for the PTE Tax deduction was very late and the help desk to hours to find a workaround. Though I must say the accountant I spoke to in Montana was delightful and we were able to create a work around while we waited for the program updates.
Date published: 2023-09-08
Rated 2 out of 5 by from Issues with My Return I left a strong review before, but then I was hit with another fee after my original documents were rejected. The process took a week longer than I was told and cost significantly more as well. I wish they would have been more upfront about the time and the cost.
Date published: 2023-09-08
All TurboTax® Offerings Reviews - Page 153
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Is Awesome! My experience with Turbo Tax has been awesome! Fast and easy!
Date published: 2023-09-09
Rated 4 out of 5 by from Review 09-08-23 Overall an excellent experience. Much better than other software. There were a few places where I needed to ask questions or get more info but it wasn't obvious where I would find it. Most screens had a link for questions, but the screens where I needed to ask questions didn't have it.
Date published: 2023-09-09
Rated 5 out of 5 by from TurboTax makes doing taxes a BREEZE! As someone having to file their own tax return for the first time while not being knowledgeable in any area around taxes, I feel so incredibly thankful for TurboTax providing a software that is so user friendly. I would recommend this to everyone!
Date published: 2023-09-09
Rated 3 out of 5 by from Turbo Tax is getting more of my money every year! I'm not happy that Turbo Tax has become a big money making racket. I was pretty much forced to get an upgrade even though I did not feel like I needed one. No point of paying for it in a store anymore since now everything online forces you to spend over $200 additional just to file. Also it seems like once you make a selection there is no way to cancel it.
Date published: 2023-09-09
Rated 5 out of 5 by from Awesome Awesome service and easy to use- very helpful. I recommend or everyone
Date published: 2023-09-09
Rated 5 out of 5 by from Great system. Very happy. Easy to use and much more convenient than going to a tax preparer.
Date published: 2023-09-09
Rated 5 out of 5 by from Turbo Tax out stading, good for senior retired Turbi tax saved my time and life goof for retired nio income senior
Date published: 2023-09-09
Rated 5 out of 5 by from Quick Process I was holding off on filing because I thought it would take a long time to complete the process. I was wrong! This was quick and super easy!
Date published: 2023-09-08
Rated 3 out of 5 by from Expensive & Difficult to Resolve Complex Issues Much more expensive than the H&R Block program I had been using. I let a friend talk me into trying TurboTax because sometimes the H&R Block program was not intuitive. The software update for the PTE Tax deduction was very late and the help desk to hours to find a workaround. Though I must say the accountant I spoke to in Montana was delightful and we were able to create a work around while we waited for the program updates.
Date published: 2023-09-08
Rated 2 out of 5 by from Issues with My Return I left a strong review before, but then I was hit with another fee after my original documents were rejected. The process took a week longer than I was told and cost significantly more as well. I wish they would have been more upfront about the time and the cost.
Date published: 2023-09-08
All TurboTax® Offerings Reviews - Page 153