TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281567 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome Turbo Tax is so amazing i have been a customer for 5 years.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is an Excellent way to file taxes Turbo Tax made it very simple and quick to file my taxes. If there is something you do not understand there is always a help button that explains exactly what you need and why. it is quick and easy and accurate.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is awesome! Live Expert Mona help me out a lot. I was struggling for over a hour until Mona help me all in 2 minutes. Very Satisfied
Date published: 2021-02-18
Rated 2 out of 5 by from Rejection Anxiety My return was rejected due to a software error that was fixed with an update. However, it wasn't until I was able to login and update my software was I informed that it was a software error. It would have been nice for TurboTax to notify users that their returns may be rejected because of the error. Sure would have reduced the anxiety.
Date published: 2021-02-18
Rated 5 out of 5 by from Always Great Results With Turbo Tax I have used Turbo Tax for years and have always had great satisfaction with them. The step by step guided process is so easy to follow and accurate. Many years my fee has been $0. Free! A few years my taxes were more difficult so I chose one of the low cost packages to assure I met all the IRS requirements. I highly recommend Turbo Tax.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use Robert in Rhode Island was very helpful and friendly!
Date published: 2021-02-18
Rated 5 out of 5 by from best way to file taxes i have been using turbo ax for as long as i can remember filing taxes and it has always been a painless process i would highly recommend
Date published: 2021-02-18
Rated 1 out of 5 by from was better last year Last year I used this program to file and it was fast and easy, but most importantly free. This year I was charged $120 to file but was advertised as free. Makes sense right? No, not to me either...
Date published: 2021-02-18
Rated 5 out of 5 by from Easy and Simple! TurboTax was super easy and simple to use for my first time filing!
Date published: 2021-02-18
Rated 2 out of 5 by from Hidden fees Hidden fees at every turn. Premium pay service boast FREE but really it's 45.00 Troublesome to clear and start over to obtain a lower rate.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15093
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Turbo Tax is so amazing i have been a customer for 5 years.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is an Excellent way to file taxes Turbo Tax made it very simple and quick to file my taxes. If there is something you do not understand there is always a help button that explains exactly what you need and why. it is quick and easy and accurate.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is awesome! Live Expert Mona help me out a lot. I was struggling for over a hour until Mona help me all in 2 minutes. Very Satisfied
Date published: 2021-02-18
Rated 2 out of 5 by from Rejection Anxiety My return was rejected due to a software error that was fixed with an update. However, it wasn't until I was able to login and update my software was I informed that it was a software error. It would have been nice for TurboTax to notify users that their returns may be rejected because of the error. Sure would have reduced the anxiety.
Date published: 2021-02-18
Rated 5 out of 5 by from Always Great Results With Turbo Tax I have used Turbo Tax for years and have always had great satisfaction with them. The step by step guided process is so easy to follow and accurate. Many years my fee has been $0. Free! A few years my taxes were more difficult so I chose one of the low cost packages to assure I met all the IRS requirements. I highly recommend Turbo Tax.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use Robert in Rhode Island was very helpful and friendly!
Date published: 2021-02-18
Rated 5 out of 5 by from best way to file taxes i have been using turbo ax for as long as i can remember filing taxes and it has always been a painless process i would highly recommend
Date published: 2021-02-18
Rated 1 out of 5 by from was better last year Last year I used this program to file and it was fast and easy, but most importantly free. This year I was charged $120 to file but was advertised as free. Makes sense right? No, not to me either...
Date published: 2021-02-18
Rated 5 out of 5 by from Easy and Simple! TurboTax was super easy and simple to use for my first time filing!
Date published: 2021-02-18
Rated 2 out of 5 by from Hidden fees Hidden fees at every turn. Premium pay service boast FREE but really it's 45.00 Troublesome to clear and start over to obtain a lower rate.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15093