TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
coco6tax from
Turbo Tax is a tax dream
I have tried doing my taxes with other companies but find that it always simplest and I get the largest refund when I use Turbo Tax.
Date published: 2022-02-25
Rated 5 out of 5 by
null from
Turbotax is great!
I love the education I get from Turbotax each year I do my taxes. I click on all of the question marks and "Why didn't I get this deduction" and I use the search a lot to learn about what I'm qualified for or worse, NOT qualified for, like the deductions for having minor children and dependents and those for people who don't make much. Unfortunately and fortunately, I've earned my way out of most of those deductions. If I had one complaint about Turbotax, I'd say that "I WISH THAT TURBOTAX COULD CONNECT MY PREVIOUS TURBOTAX ACCOUNT TO THE ONE I'M USING NOW WITH MY WIFE." There was one year over a decade ago, that I lost/forgot my username and password and had to make a new account. I called Turbotax to get help and they said that they couldn't retrieve my old account info and that I should just make a new account. So, I lost years of filings and had to start over. This is frustrating considering that I'm sure that they have my information in their databases, but don't want to take the time to help me.
Date published: 2022-02-25
Rated 5 out of 5 by
AOKY from
TurboTax is easy
I talked to two TurboTax experts on the phone. The first one gave me some suspect info about filling out three boxes on my W2; she told me I didn't need to complete the info, which I didn't think was correct. The second one was outstanding; she understood my question and we did a screen share so she could see my W2 and help me fill out the boxes correctly.
Date published: 2022-02-25
Rated 5 out of 5 by
ferrous from
awesome!!
It was very self explanatory and made me feel comfortable doing for the first time alone.
Date published: 2022-02-25
Rated 5 out of 5 by
Great help with personal from
Turbo Tax user foot 9yrs!
Always easy, self-explanatory, great tool for taxes. People standing by if needed. Great help with personal taxes.
Date published: 2022-02-25
Rated 5 out of 5 by
Towens81 from
Amazing TurboTax
I didn't ever think I was going to get to file, until I remembered my 5-digit pin that made this so easy!!!
Date published: 2022-02-25
Rated 3 out of 5 by
1953bigG from
could be better
forces you to buy more then you need, always trying to make you upgrade
Date published: 2022-02-25
Rated 5 out of 5 by
Dessy19 from
Neelam is amazing
She was fast and accurate and broke everything down to me
Date published: 2022-02-25
Rated 5 out of 5 by
EMT501 from
Awesome App
Very user friendly. Didn't take much time to complete and liked how I could stop and then go back to where I left off.
Date published: 2022-02-25
Rated 5 out of 5 by
V1972 from
Turbo Tax is convenient
I was having trouble at first and eventually did a chat with a rep. He was helpful with my completion. Thanks!
All TurboTax® Offerings Reviews - Page 14908
Date published: 2022-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
coco6tax from
Turbo Tax is a tax dream
I have tried doing my taxes with other companies but find that it always simplest and I get the largest refund when I use Turbo Tax.
Date published: 2022-02-25
Rated 5 out of 5 by
null from
Turbotax is great!
I love the education I get from Turbotax each year I do my taxes. I click on all of the question marks and "Why didn't I get this deduction" and I use the search a lot to learn about what I'm qualified for or worse, NOT qualified for, like the deductions for having minor children and dependents and those for people who don't make much. Unfortunately and fortunately, I've earned my way out of most of those deductions. If I had one complaint about Turbotax, I'd say that "I WISH THAT TURBOTAX COULD CONNECT MY PREVIOUS TURBOTAX ACCOUNT TO THE ONE I'M USING NOW WITH MY WIFE." There was one year over a decade ago, that I lost/forgot my username and password and had to make a new account. I called Turbotax to get help and they said that they couldn't retrieve my old account info and that I should just make a new account. So, I lost years of filings and had to start over. This is frustrating considering that I'm sure that they have my information in their databases, but don't want to take the time to help me.
Date published: 2022-02-25
Rated 5 out of 5 by
AOKY from
TurboTax is easy
I talked to two TurboTax experts on the phone. The first one gave me some suspect info about filling out three boxes on my W2; she told me I didn't need to complete the info, which I didn't think was correct. The second one was outstanding; she understood my question and we did a screen share so she could see my W2 and help me fill out the boxes correctly.
Date published: 2022-02-25
Rated 5 out of 5 by
ferrous from
awesome!!
It was very self explanatory and made me feel comfortable doing for the first time alone.
Date published: 2022-02-25
Rated 5 out of 5 by
Great help with personal from
Turbo Tax user foot 9yrs!
Always easy, self-explanatory, great tool for taxes. People standing by if needed. Great help with personal taxes.
Date published: 2022-02-25
Rated 5 out of 5 by
Towens81 from
Amazing TurboTax
I didn't ever think I was going to get to file, until I remembered my 5-digit pin that made this so easy!!!
Date published: 2022-02-25
Rated 3 out of 5 by
1953bigG from
could be better
forces you to buy more then you need, always trying to make you upgrade
Date published: 2022-02-25
Rated 5 out of 5 by
Dessy19 from
Neelam is amazing
She was fast and accurate and broke everything down to me
Date published: 2022-02-25
Rated 5 out of 5 by
EMT501 from
Awesome App
Very user friendly. Didn't take much time to complete and liked how I could stop and then go back to where I left off.
Date published: 2022-02-25
Rated 5 out of 5 by
V1972 from
Turbo Tax is convenient
I was having trouble at first and eventually did a chat with a rep. He was helpful with my completion. Thanks!
All TurboTax® Offerings Reviews - Page 14908
Date published: 2022-02-25