TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Bishrae from
Good
Very good help explaining what to do if there was an issue but one lady was really short and didn't even say what was wrong but the second lady was more the expert.
Date published: 2022-02-26
Rated 5 out of 5 by
Pepper5345 from
Free and Easy
I am just 18 and I was able to complete my taxes (State and Federal) in about one hour and it was totally FREE
Date published: 2022-02-26
Rated 5 out of 5 by
Tina K from
I have used Turbo Tax for years. I love it!!
Always easy to follow guidance when filing even a complicated tax return.
Date published: 2022-02-26
Rated 5 out of 5 by
LeoQuiroga from
It’s simple
Got the help i need quick, from the turbo tax agent
Date published: 2022-02-26
Rated 5 out of 5 by
Lakers2022 from
best service for taxes
step by step tells you everything to help you maximize your refund.
Date published: 2022-02-26
Rated 3 out of 5 by
BSue63 from
A little shady at the end
Program was easy to follow and helped to explain any questions or issues that one may have. My major complaint is knowing from the beginning what Turbo will charge for the use of their program to e-file your taxes but them you get another 39.99 fee that was not previously disclosed until after all the efforts of completing your taxes. This fee is in addition to Turbo's fee to e-file and process your refund. I think all charges need to be addressed up front before someone has spent hours entering all the information and doing reviews to ensure all is correct before springing the additional charges.
Date published: 2022-02-26
Rated 5 out of 5 by
aislas from
Why I Love TurboTax LIve Deluxe
Its so easy to connect with a Live expert when you get stuck. A big thank you to Barbara she was outstanding in helping me resolve my issue on my review :)
Date published: 2022-02-26
Rated 5 out of 5 by
harryson from
taxes
They did a great job. Always use them for that reason.
Date published: 2022-02-26
Rated 5 out of 5 by
Sherri1955 from
Turbo Tax is Easy
Helps me find all of the deductions that I need and helps me file the best way possible.
Date published: 2022-02-26
Rated 5 out of 5 by
John and Steph from
Super easy to use
My anxiety escalates every year at tax time simply for fear of messing something up that results in the IRS coming to my door for an audit. Turbo Tax makes collecting, entering and analyzing the information very easy and organized. I have used Tax Expert in the past and they are also exceptionally helpful and pleasant.
All TurboTax® Offerings Reviews - Page 14732
Date published: 2022-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Bishrae from
Good
Very good help explaining what to do if there was an issue but one lady was really short and didn't even say what was wrong but the second lady was more the expert.
Date published: 2022-02-26
Rated 5 out of 5 by
Pepper5345 from
Free and Easy
I am just 18 and I was able to complete my taxes (State and Federal) in about one hour and it was totally FREE
Date published: 2022-02-26
Rated 5 out of 5 by
Tina K from
I have used Turbo Tax for years. I love it!!
Always easy to follow guidance when filing even a complicated tax return.
Date published: 2022-02-26
Rated 5 out of 5 by
LeoQuiroga from
It’s simple
Got the help i need quick, from the turbo tax agent
Date published: 2022-02-26
Rated 5 out of 5 by
Lakers2022 from
best service for taxes
step by step tells you everything to help you maximize your refund.
Date published: 2022-02-26
Rated 3 out of 5 by
BSue63 from
A little shady at the end
Program was easy to follow and helped to explain any questions or issues that one may have. My major complaint is knowing from the beginning what Turbo will charge for the use of their program to e-file your taxes but them you get another 39.99 fee that was not previously disclosed until after all the efforts of completing your taxes. This fee is in addition to Turbo's fee to e-file and process your refund. I think all charges need to be addressed up front before someone has spent hours entering all the information and doing reviews to ensure all is correct before springing the additional charges.
Date published: 2022-02-26
Rated 5 out of 5 by
aislas from
Why I Love TurboTax LIve Deluxe
Its so easy to connect with a Live expert when you get stuck. A big thank you to Barbara she was outstanding in helping me resolve my issue on my review :)
Date published: 2022-02-26
Rated 5 out of 5 by
harryson from
taxes
They did a great job. Always use them for that reason.
Date published: 2022-02-26
Rated 5 out of 5 by
Sherri1955 from
Turbo Tax is Easy
Helps me find all of the deductions that I need and helps me file the best way possible.
Date published: 2022-02-26
Rated 5 out of 5 by
John and Steph from
Super easy to use
My anxiety escalates every year at tax time simply for fear of messing something up that results in the IRS coming to my door for an audit. Turbo Tax makes collecting, entering and analyzing the information very easy and organized. I have used Tax Expert in the past and they are also exceptionally helpful and pleasant.
All TurboTax® Offerings Reviews - Page 14732
Date published: 2022-02-26