TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from TurboTax is awesome very good all the time. Great Good great good good good good good good good good good
Date published: 2023-02-11
Rated 2 out of 5 by from Says State filling is free, but charged me $39 Says State filling is free, but charged me $39. Ended up paying $119 For the claimed "Free" version
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax Doing It My Way This is the easiest way to do your taxes on my time and in the convenience of my own home..And being able to pick up right where'I left off..I've recommended TurboTax to friend's and family...Thanks for making my Taxes Hassle Free..
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax for the Win! TurboTax made filing easy. Most of everything was plug in and they even have amazing suggestions.
Date published: 2023-02-11
Rated 4 out of 5 by from Very helpful It messed up the first time i tried to file but then went through the 2nd time just fine
Date published: 2023-02-11
Rated 5 out of 5 by from Made easy So far everything went smooth. Not sure how much easier it could have gotten.
Date published: 2023-02-11
Rated 5 out of 5 by from Forgot to seek my discount As expected, the filing process was quick and without problem. The longest delay was in waiting for a couple of documents
Date published: 2023-02-11
Rated 3 out of 5 by from Direct support from TT is effectively non-existent I continue to appreciate the consistent interface from year to year. If you've been a consistent user like myself (almost 20 years) you can just jump in and go. I also like the quick importation of the previous year's return info including charitable donations. This saves a lot of re-keying. What disappointed me this year was the seeming foot dragging on getting the IRS Form 8936 (electric vehicle credit) ready for use long after the form was published by the IRS. TT kept moving back the availability date without any explanation, and attempts to contact them simply through you to the TT "community" bulletin board where you can commiserate with other irritated users, but still not get direct help from TT. The other negative I have is not a huge deal, but for years TT always offers the electronic importation of W-2 and other financial statements but it has almost never been successful for me. It takes longer to make the attempt than to just do it manually to begin with.
Date published: 2023-02-11
Rated 5 out of 5 by from Great experience Easy and fast experience! My go to every year! Recommend to my family and friends!
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo tax is amazing Love using turbo tax because its very easy I do it ever year.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14732
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome very good all the time. Great Good great good good good good good good good good good
Date published: 2023-02-11
Rated 2 out of 5 by from Says State filling is free, but charged me $39 Says State filling is free, but charged me $39. Ended up paying $119 For the claimed "Free" version
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax Doing It My Way This is the easiest way to do your taxes on my time and in the convenience of my own home..And being able to pick up right where'I left off..I've recommended TurboTax to friend's and family...Thanks for making my Taxes Hassle Free..
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax for the Win! TurboTax made filing easy. Most of everything was plug in and they even have amazing suggestions.
Date published: 2023-02-11
Rated 4 out of 5 by from Very helpful It messed up the first time i tried to file but then went through the 2nd time just fine
Date published: 2023-02-11
Rated 5 out of 5 by from Made easy So far everything went smooth. Not sure how much easier it could have gotten.
Date published: 2023-02-11
Rated 5 out of 5 by from Forgot to seek my discount As expected, the filing process was quick and without problem. The longest delay was in waiting for a couple of documents
Date published: 2023-02-11
Rated 3 out of 5 by from Direct support from TT is effectively non-existent I continue to appreciate the consistent interface from year to year. If you've been a consistent user like myself (almost 20 years) you can just jump in and go. I also like the quick importation of the previous year's return info including charitable donations. This saves a lot of re-keying. What disappointed me this year was the seeming foot dragging on getting the IRS Form 8936 (electric vehicle credit) ready for use long after the form was published by the IRS. TT kept moving back the availability date without any explanation, and attempts to contact them simply through you to the TT "community" bulletin board where you can commiserate with other irritated users, but still not get direct help from TT. The other negative I have is not a huge deal, but for years TT always offers the electronic importation of W-2 and other financial statements but it has almost never been successful for me. It takes longer to make the attempt than to just do it manually to begin with.
Date published: 2023-02-11
Rated 5 out of 5 by from Great experience Easy and fast experience! My go to every year! Recommend to my family and friends!
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo tax is amazing Love using turbo tax because its very easy I do it ever year.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14732