TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Good Very good help explaining what to do if there was an issue but one lady was really short and didn't even say what was wrong but the second lady was more the expert.
Date published: 2022-02-26
Rated 5 out of 5 by from Free and Easy I am just 18 and I was able to complete my taxes (State and Federal) in about one hour and it was totally FREE
Date published: 2022-02-26
Rated 5 out of 5 by from I have used Turbo Tax for years. I love it!! Always easy to follow guidance when filing even a complicated tax return.
Date published: 2022-02-26
Rated 5 out of 5 by from It’s simple Got the help i need quick, from the turbo tax agent
Date published: 2022-02-26
Rated 5 out of 5 by from best service for taxes step by step tells you everything to help you maximize your refund.
Date published: 2022-02-26
Rated 3 out of 5 by from A little shady at the end Program was easy to follow and helped to explain any questions or issues that one may have. My major complaint is knowing from the beginning what Turbo will charge for the use of their program to e-file your taxes but them you get another 39.99 fee that was not previously disclosed until after all the efforts of completing your taxes. This fee is in addition to Turbo's fee to e-file and process your refund. I think all charges need to be addressed up front before someone has spent hours entering all the information and doing reviews to ensure all is correct before springing the additional charges.
Date published: 2022-02-26
Rated 5 out of 5 by from Why I Love TurboTax LIve Deluxe Its so easy to connect with a Live expert when you get stuck. A big thank you to Barbara she was outstanding in helping me resolve my issue on my review :)
Date published: 2022-02-26
Rated 5 out of 5 by from taxes They did a great job. Always use them for that reason.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Easy Helps me find all of the deductions that I need and helps me file the best way possible.
Date published: 2022-02-26
Rated 5 out of 5 by from Super easy to use My anxiety escalates every year at tax time simply for fear of messing something up that results in the IRS coming to my door for an audit. Turbo Tax makes collecting, entering and analyzing the information very easy and organized. I have used Tax Expert in the past and they are also exceptionally helpful and pleasant.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 14732
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good Very good help explaining what to do if there was an issue but one lady was really short and didn't even say what was wrong but the second lady was more the expert.
Date published: 2022-02-26
Rated 5 out of 5 by from Free and Easy I am just 18 and I was able to complete my taxes (State and Federal) in about one hour and it was totally FREE
Date published: 2022-02-26
Rated 5 out of 5 by from I have used Turbo Tax for years. I love it!! Always easy to follow guidance when filing even a complicated tax return.
Date published: 2022-02-26
Rated 5 out of 5 by from It’s simple Got the help i need quick, from the turbo tax agent
Date published: 2022-02-26
Rated 5 out of 5 by from best service for taxes step by step tells you everything to help you maximize your refund.
Date published: 2022-02-26
Rated 3 out of 5 by from A little shady at the end Program was easy to follow and helped to explain any questions or issues that one may have. My major complaint is knowing from the beginning what Turbo will charge for the use of their program to e-file your taxes but them you get another 39.99 fee that was not previously disclosed until after all the efforts of completing your taxes. This fee is in addition to Turbo's fee to e-file and process your refund. I think all charges need to be addressed up front before someone has spent hours entering all the information and doing reviews to ensure all is correct before springing the additional charges.
Date published: 2022-02-26
Rated 5 out of 5 by from Why I Love TurboTax LIve Deluxe Its so easy to connect with a Live expert when you get stuck. A big thank you to Barbara she was outstanding in helping me resolve my issue on my review :)
Date published: 2022-02-26
Rated 5 out of 5 by from taxes They did a great job. Always use them for that reason.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Easy Helps me find all of the deductions that I need and helps me file the best way possible.
Date published: 2022-02-26
Rated 5 out of 5 by from Super easy to use My anxiety escalates every year at tax time simply for fear of messing something up that results in the IRS coming to my door for an audit. Turbo Tax makes collecting, entering and analyzing the information very easy and organized. I have used Tax Expert in the past and they are also exceptionally helpful and pleasant.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 14732