TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Super Convenient I love TurboTax because it is super convenient! I was able to sit down and file my taxes during my lunch break at work.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is simple and easy to do yourself Joseph did a wonderful job helping me to make sure I filed form 8862 with my 2020 taxes. He reassured me that I did everything right and I had nothing to worry about.
Date published: 2021-02-18
Rated 5 out of 5 by from I love turbo tax Was very simple to use and being walked through. will most defintely us it again next year
Date published: 2021-02-18
Rated 1 out of 5 by from sucked. think turbotax made it harder to file my 4th year with turbotax. there was less pre-populated info, didn't recognize my bank which it has in the past, less explanation as to info it was looking for. probably won't use again
Date published: 2021-02-18
Rated 5 out of 5 by from Super easy! I love using TurboTax because it is so easy and quick.
Date published: 2021-02-18
Rated 5 out of 5 by from great easy It was easy and great for a young first time filer.
Date published: 2021-02-18
Rated 5 out of 5 by from Ease of access Easily able to upload any documents needed. If you have questions, there is a live agent available to help.
Date published: 2021-02-18
Rated 5 out of 5 by from Always awesome experience!! TurboTax saves me money every year and gets the best refunds. Thank you!
Date published: 2021-02-18
Rated 5 out of 5 by from Taxes done easy and so efficient! Always efficient and easy. Finding explanations to the tax forms right on the page while you are filing is so helpful.
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax Sucks The only redeeming factor about Turbo Tax this year was the Turbo Tax Expert. She was great and patient. The program worked great to the point where I would e-file. Turbo Tax wanted to charge me $20 to e-file my state tax return. Fine. Charge it to my credit card. I have to sign into my Intuit account. It doesn't recognize my password. So I click, can't remember my password. They are supposed to email me a link. The e-mail never arrives. It is not in Trash or Junk e-mail. I call an "expert". She is able to send me an email, but Intuit e-mails cannot get through. After an hour on the phone, I am able to charge the $20 through the expert. Now to transmit the return, I have to confirm information in "Final Check" boxes. The boxes I have to fill in, have no titles so I'm at a loss as to what to put in the boxes. After 20 minutes it gets done. Taxes are transmitted. There is a bunch of other things I could have tried with Intuit like resetting my account, but there is no indication when Intuit would get around to that. This was a horrible experience!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14664
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Super Convenient I love TurboTax because it is super convenient! I was able to sit down and file my taxes during my lunch break at work.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is simple and easy to do yourself Joseph did a wonderful job helping me to make sure I filed form 8862 with my 2020 taxes. He reassured me that I did everything right and I had nothing to worry about.
Date published: 2021-02-18
Rated 5 out of 5 by from I love turbo tax Was very simple to use and being walked through. will most defintely us it again next year
Date published: 2021-02-18
Rated 1 out of 5 by from sucked. think turbotax made it harder to file my 4th year with turbotax. there was less pre-populated info, didn't recognize my bank which it has in the past, less explanation as to info it was looking for. probably won't use again
Date published: 2021-02-18
Rated 5 out of 5 by from Super easy! I love using TurboTax because it is so easy and quick.
Date published: 2021-02-18
Rated 5 out of 5 by from great easy It was easy and great for a young first time filer.
Date published: 2021-02-18
Rated 5 out of 5 by from Ease of access Easily able to upload any documents needed. If you have questions, there is a live agent available to help.
Date published: 2021-02-18
Rated 5 out of 5 by from Always awesome experience!! TurboTax saves me money every year and gets the best refunds. Thank you!
Date published: 2021-02-18
Rated 5 out of 5 by from Taxes done easy and so efficient! Always efficient and easy. Finding explanations to the tax forms right on the page while you are filing is so helpful.
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax Sucks The only redeeming factor about Turbo Tax this year was the Turbo Tax Expert. She was great and patient. The program worked great to the point where I would e-file. Turbo Tax wanted to charge me $20 to e-file my state tax return. Fine. Charge it to my credit card. I have to sign into my Intuit account. It doesn't recognize my password. So I click, can't remember my password. They are supposed to email me a link. The e-mail never arrives. It is not in Trash or Junk e-mail. I call an "expert". She is able to send me an email, but Intuit e-mails cannot get through. After an hour on the phone, I am able to charge the $20 through the expert. Now to transmit the return, I have to confirm information in "Final Check" boxes. The boxes I have to fill in, have no titles so I'm at a loss as to what to put in the boxes. After 20 minutes it gets done. Taxes are transmitted. There is a bunch of other things I could have tried with Intuit like resetting my account, but there is no indication when Intuit would get around to that. This was a horrible experience!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14664