TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Love Turbo Tax! Every year TurboTax adds features that make it better! Thank you for the chat and live call options for help!
Date published: 2023-02-13
Rated 4 out of 5 by from BETTER THAN LAST YEAR BETTER THAT LAST YEAR. I HAD READ THAT TURBO TAX HAD AN ISSUE AND A SETTLEMENT REFUND WAS GOING TO BE REIMBURSED BUT NEVER SEEN ONE
Date published: 2023-02-13
Rated 2 out of 5 by from No more for me Not the TurboTax I started with many years ago. Much less user friendly, difficult to import info and poor explanations of problems. My BAC discount was not applied and the price goes up every year. I feel that unless you buy the SUPER Premium version, you get booted to the curb. Definitely the last time for me.
Date published: 2023-02-13
Rated 5 out of 5 by from This was by far the easiest method to file. I am more than happy with the service turbo tax provided. There is one thing I would change that being the 3 companies being combined. It caused a little bit of a problem but I still feel good about using turbo tax.
Date published: 2023-02-13
Rated 3 out of 5 by from Easy to use however issues occured While trying to process taxes with Turbo Tax had two issues. 1. Entered information on one day and tried to log back in but that screen was locked for the rest of the day; almost quit and went to different service 2. Took me four or five times to get to next screen after reviewing taxes; tried various things until it finally went thru and processed
Date published: 2023-02-13
Rated 5 out of 5 by from Clean Stuff It made a normally frustrating and difficult experience. Into a quick and easy one with help provided at every corner if your confused. I love it!
Date published: 2023-02-13
Rated 5 out of 5 by from TurboTax Works Great Step by step questions makes it very easy to complete yourself. Help is helpful. Fees are always a bit high since having to complete yourself but a little bit cheaper than a tax consultant.
Date published: 2023-02-13
Rated 5 out of 5 by from turbo tax works So far so good. Been happy with turbo tax. I filed with them for 5 years now.
Date published: 2023-02-13
Rated 5 out of 5 by from Turbo tax is awesome! It took a while to complete but the help I received was wonderful.
Date published: 2023-02-13
Rated 3 out of 5 by from super fast! everything was fast and easy. but i dont recommend the paid version. you get the same refund either way. so why pay?
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 14062
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax! Every year TurboTax adds features that make it better! Thank you for the chat and live call options for help!
Date published: 2023-02-13
Rated 4 out of 5 by from BETTER THAN LAST YEAR BETTER THAT LAST YEAR. I HAD READ THAT TURBO TAX HAD AN ISSUE AND A SETTLEMENT REFUND WAS GOING TO BE REIMBURSED BUT NEVER SEEN ONE
Date published: 2023-02-13
Rated 2 out of 5 by from No more for me Not the TurboTax I started with many years ago. Much less user friendly, difficult to import info and poor explanations of problems. My BAC discount was not applied and the price goes up every year. I feel that unless you buy the SUPER Premium version, you get booted to the curb. Definitely the last time for me.
Date published: 2023-02-13
Rated 5 out of 5 by from This was by far the easiest method to file. I am more than happy with the service turbo tax provided. There is one thing I would change that being the 3 companies being combined. It caused a little bit of a problem but I still feel good about using turbo tax.
Date published: 2023-02-13
Rated 3 out of 5 by from Easy to use however issues occured While trying to process taxes with Turbo Tax had two issues. 1. Entered information on one day and tried to log back in but that screen was locked for the rest of the day; almost quit and went to different service 2. Took me four or five times to get to next screen after reviewing taxes; tried various things until it finally went thru and processed
Date published: 2023-02-13
Rated 5 out of 5 by from Clean Stuff It made a normally frustrating and difficult experience. Into a quick and easy one with help provided at every corner if your confused. I love it!
Date published: 2023-02-13
Rated 5 out of 5 by from TurboTax Works Great Step by step questions makes it very easy to complete yourself. Help is helpful. Fees are always a bit high since having to complete yourself but a little bit cheaper than a tax consultant.
Date published: 2023-02-13
Rated 5 out of 5 by from turbo tax works So far so good. Been happy with turbo tax. I filed with them for 5 years now.
Date published: 2023-02-13
Rated 5 out of 5 by from Turbo tax is awesome! It took a while to complete but the help I received was wonderful.
Date published: 2023-02-13
Rated 3 out of 5 by from super fast! everything was fast and easy. but i dont recommend the paid version. you get the same refund either way. so why pay?
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 14062