TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great easy to use, great refund, would definitely use again
Date published: 2021-02-15
Rated 5 out of 5 by from Intuitive to use Good tool to use, the steps were clear, I like how it reviews and double checks the data entered.
Date published: 2021-02-15
Rated 5 out of 5 by from So easy and fast I utilized the online service and it was very easy to follow for someone that is NOT tech savvy at all!
Date published: 2021-02-15
Rated 5 out of 5 by from Fast and easy directions great Time filing 100% the best. Felt like an easy Friday quiz. Who ever designed this form and instructions simply amazing.
Date published: 2021-02-15
Rated 1 out of 5 by from Very disappointed this year From start to finish I had nothing but issues. I even had to pay 90$ to end up filing by mail. I've never had to pay and my returns are always simple I can say after this I won't return. And I've been a turbo customer for many years.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is awesome This process was easy quick and best of all free. Gotta love it.
Date published: 2021-02-15
Rated 5 out of 5 by from Most simple, quick, understandable tax prep ever Fast. Simple. And I can understand what other services can't seem to explain.
Date published: 2021-02-15
Rated 1 out of 5 by from Complications I wanted to clear my forms because they kept declining or needed to be “revisited” . It kept taking more and more money out of my refund when I DID revise and adjust whatever I needed and when I tried to clear it all, it gave me the error message that because I e-filed, I can’t clear anything. Maybe i’m misunderstanding but if I filed my forms , paid, but then got my forms back to be revised, why is more money being taken away?
Date published: 2021-02-15
Rated 5 out of 5 by from Just Switched from H&R and Glad I Did! Been a long-time H&R Block user for 5 years until this year they decided to no longer let me file for free, so I gave Turbotax a try. Thankfully they offered a free option for both federal and state tax returns, but upon reading the benefits for the affordable $30 plus option, decided the paying a little extra cash was worth the stress relief. In comparison to the $120+ I would've paid at H&R and better ease in filing, I'm glad I made the switch.
Date published: 2021-02-15
Rated 5 out of 5 by from Great! Easy and quick experience! Very helpful tips along the way.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13877
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great easy to use, great refund, would definitely use again
Date published: 2021-02-15
Rated 5 out of 5 by from Intuitive to use Good tool to use, the steps were clear, I like how it reviews and double checks the data entered.
Date published: 2021-02-15
Rated 5 out of 5 by from So easy and fast I utilized the online service and it was very easy to follow for someone that is NOT tech savvy at all!
Date published: 2021-02-15
Rated 5 out of 5 by from Fast and easy directions great Time filing 100% the best. Felt like an easy Friday quiz. Who ever designed this form and instructions simply amazing.
Date published: 2021-02-15
Rated 1 out of 5 by from Very disappointed this year From start to finish I had nothing but issues. I even had to pay 90$ to end up filing by mail. I've never had to pay and my returns are always simple I can say after this I won't return. And I've been a turbo customer for many years.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is awesome This process was easy quick and best of all free. Gotta love it.
Date published: 2021-02-15
Rated 5 out of 5 by from Most simple, quick, understandable tax prep ever Fast. Simple. And I can understand what other services can't seem to explain.
Date published: 2021-02-15
Rated 1 out of 5 by from Complications I wanted to clear my forms because they kept declining or needed to be “revisited” . It kept taking more and more money out of my refund when I DID revise and adjust whatever I needed and when I tried to clear it all, it gave me the error message that because I e-filed, I can’t clear anything. Maybe i’m misunderstanding but if I filed my forms , paid, but then got my forms back to be revised, why is more money being taken away?
Date published: 2021-02-15
Rated 5 out of 5 by from Just Switched from H&R and Glad I Did! Been a long-time H&R Block user for 5 years until this year they decided to no longer let me file for free, so I gave Turbotax a try. Thankfully they offered a free option for both federal and state tax returns, but upon reading the benefits for the affordable $30 plus option, decided the paying a little extra cash was worth the stress relief. In comparison to the $120+ I would've paid at H&R and better ease in filing, I'm glad I made the switch.
Date published: 2021-02-15
Rated 5 out of 5 by from Great! Easy and quick experience! Very helpful tips along the way.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13877