TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Problems with Turbo Tax this Year When I first completed turbotax in January, the tax credit for my 2020 Bolt EV did not calculate correctly. It gave me a credit of 0 when it should have been $1,875. Could not get proper help for the online chat. Tried twice and both times I was provided the incorrect answer that I would not get a credit because I was getting a tax refund. Tried again in late February and form was fixed. I did received by $1,875 tax credit. Also TurboTax did not handle my 1099-R correctly. When trying to file it asked me to add some information manually and ended up duplicating my 1099-R. Had to delete one of them. Lastly, TurboTax completed mangled my charitable donation as a result of asking me to complete some information when logging in. Had to redo my list of donations entirely.
Date published: 2021-02-20
Rated 5 out of 5 by from THANKS TURBO HAS MADE IF SOO EASY FOR ME TO FILE ALONE I DONT NEED TO GO ANYWHERE.
Date published: 2021-02-20
Rated 5 out of 5 by from Good program Keeps me from making mistakes. It keeps me outa trouble
Date published: 2021-02-20
Rated 5 out of 5 by from Very Easy and it explains everything to a tee please just use it, youll be happy please use it you cant go wrong
Date published: 2021-02-20
Rated 5 out of 5 by from Easy, quick, and complete way to do taxes! An easy, quick, and complete way to do taxes! Use it every year.
Date published: 2021-02-20
Rated 5 out of 5 by from Another solid year Added some personal self employment income this year, couldn't have been easier!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome! Great experience with Turbo Tax. Thank you for saving my time.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax good Very good and easy to use, helpful and useful. Recommend highly.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to File Have to get help to file. I kept getting a rejection, so I called for help. Stephanie helped me to complete the filing. Thank you Turbo Tax
Date published: 2021-02-20
Rated 3 out of 5 by from The program is excellent but delivery method stink The program is excellent but the delivery method stinks. I purchased the CD version and kept getting installation failures. I was finally forced to download the program from the Website but trying to find how to do that was a maze. I had to hunt and peck around the account information screens to find it. User Interface stinks you need to fire your User Experience Vendors you hired that designed the website.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13839
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Problems with Turbo Tax this Year When I first completed turbotax in January, the tax credit for my 2020 Bolt EV did not calculate correctly. It gave me a credit of 0 when it should have been $1,875. Could not get proper help for the online chat. Tried twice and both times I was provided the incorrect answer that I would not get a credit because I was getting a tax refund. Tried again in late February and form was fixed. I did received by $1,875 tax credit. Also TurboTax did not handle my 1099-R correctly. When trying to file it asked me to add some information manually and ended up duplicating my 1099-R. Had to delete one of them. Lastly, TurboTax completed mangled my charitable donation as a result of asking me to complete some information when logging in. Had to redo my list of donations entirely.
Date published: 2021-02-20
Rated 5 out of 5 by from THANKS TURBO HAS MADE IF SOO EASY FOR ME TO FILE ALONE I DONT NEED TO GO ANYWHERE.
Date published: 2021-02-20
Rated 5 out of 5 by from Good program Keeps me from making mistakes. It keeps me outa trouble
Date published: 2021-02-20
Rated 5 out of 5 by from Very Easy and it explains everything to a tee please just use it, youll be happy please use it you cant go wrong
Date published: 2021-02-20
Rated 5 out of 5 by from Easy, quick, and complete way to do taxes! An easy, quick, and complete way to do taxes! Use it every year.
Date published: 2021-02-20
Rated 5 out of 5 by from Another solid year Added some personal self employment income this year, couldn't have been easier!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome! Great experience with Turbo Tax. Thank you for saving my time.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax good Very good and easy to use, helpful and useful. Recommend highly.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to File Have to get help to file. I kept getting a rejection, so I called for help. Stephanie helped me to complete the filing. Thank you Turbo Tax
Date published: 2021-02-20
Rated 3 out of 5 by from The program is excellent but delivery method stink The program is excellent but the delivery method stinks. I purchased the CD version and kept getting installation failures. I was finally forced to download the program from the Website but trying to find how to do that was a maze. I had to hunt and peck around the account information screens to find it. User Interface stinks you need to fire your User Experience Vendors you hired that designed the website.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13839