TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax is useful, and practical - except when it is not. For many years I am doing my taxes with TURBOTAX's helping hand step-by-step. When listing the potential income, credit, etc items, most of them are absolutely not relevant to me (I do not even know what they are). Either I skip and still get the REVISIT annoying message, or by "revisiting" I put zeros everywhere. NOW at the end, I get an error message and TT want to force me to fill out forms I have no idea what they are, what they mean, and those have absolutely no relationship to my finances. 502CR?????? Then I go back to the step-by-step and delete all the zeros, I put into the LOOOOONG form. After 2-3 repetitions, TT learns what I want - NOTHING! I am a physics professor, and I am doing voluntary work for my profession. I confessed having a $250 stipend as a Professor Emerita, for about 60 hours of demanding intellectual work, evaluating student fellowship proposals. (Some of this went for buying recordkeeeping , printer paper etc supplies). US had no other choice for me but to declare myself as a business, and required to fill out another mile long worksheeet with most of the items completely irrelevant. See above 0,0,0,0,0,0,0,0,,0
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo tax would not import form last year My code did not work then it would not import ...same computer
Date published: 2022-03-06
Rated 5 out of 5 by from very easy very easy to use. firs time using it and i was expecting much more complication but it went smooth
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for years always helps me out
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax was awesome It was easy and the turbo tax agents were very helpful
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax really helped I did not use any live experts. One suggestion would be to make it easier to view the forms (federal and state) while you are working on it.
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo tax is awesome! It saves your info from previous returns and is easily accessible. It let's you Dave your progress and return at a later time. It explains in detail if you don't understand exactly what is being asked .
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax made it easy! very easy to follow steps for everything. Kathleen was GREAT at helping me figure out something that she hadn't ever seen before but investigated and walked me thru it even though she was at the end of her shift! I was able to wrap up my day and hers on a successful note!
Date published: 2022-03-06
Rated 5 out of 5 by from It was easy to file, even for a canadian Knowledgeable and prompt, my accountant was able to help me navigate Canadian and American taxes.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax was great Daniel was very helpful and did a great job getting my taxes done
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 13121
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax is useful, and practical - except when it is not. For many years I am doing my taxes with TURBOTAX's helping hand step-by-step. When listing the potential income, credit, etc items, most of them are absolutely not relevant to me (I do not even know what they are). Either I skip and still get the REVISIT annoying message, or by "revisiting" I put zeros everywhere. NOW at the end, I get an error message and TT want to force me to fill out forms I have no idea what they are, what they mean, and those have absolutely no relationship to my finances. 502CR?????? Then I go back to the step-by-step and delete all the zeros, I put into the LOOOOONG form. After 2-3 repetitions, TT learns what I want - NOTHING! I am a physics professor, and I am doing voluntary work for my profession. I confessed having a $250 stipend as a Professor Emerita, for about 60 hours of demanding intellectual work, evaluating student fellowship proposals. (Some of this went for buying recordkeeeping , printer paper etc supplies). US had no other choice for me but to declare myself as a business, and required to fill out another mile long worksheeet with most of the items completely irrelevant. See above 0,0,0,0,0,0,0,0,,0
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo tax would not import form last year My code did not work then it would not import ...same computer
Date published: 2022-03-06
Rated 5 out of 5 by from very easy very easy to use. firs time using it and i was expecting much more complication but it went smooth
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for years always helps me out
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax was awesome It was easy and the turbo tax agents were very helpful
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax really helped I did not use any live experts. One suggestion would be to make it easier to view the forms (federal and state) while you are working on it.
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo tax is awesome! It saves your info from previous returns and is easily accessible. It let's you Dave your progress and return at a later time. It explains in detail if you don't understand exactly what is being asked .
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax made it easy! very easy to follow steps for everything. Kathleen was GREAT at helping me figure out something that she hadn't ever seen before but investigated and walked me thru it even though she was at the end of her shift! I was able to wrap up my day and hers on a successful note!
Date published: 2022-03-06
Rated 5 out of 5 by from It was easy to file, even for a canadian Knowledgeable and prompt, my accountant was able to help me navigate Canadian and American taxes.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax was great Daniel was very helpful and did a great job getting my taxes done
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 13121