TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from TurboTax process is easy but the fees are awful. It took 26 minutes to complete and costed $125. And that’s all I was getting.
Date published: 2023-02-17
Rated 1 out of 5 by from Advertised as Free not Free Used TurboTax for 8 years, was a free service and is now not free. Added hidden fees that are almost impossible to remove from the service. Consistently asks and harasses you to upgrade for a simple W2 tax return. Will be looking for alternatives going forward unless service goes back to free.
Date published: 2023-02-17
Rated 5 out of 5 by from Another successful year filing taxes with TurboTax I found the interface very user-friendly. When I experienced some issues, the expert was knowledgeable and solved my problem promptly. Definitely worth the cost.
Date published: 2023-02-17
Rated 5 out of 5 by from Simple This app is easy, simple and fast. I recommend it totally.
Date published: 2023-02-17
Rated 5 out of 5 by from Helped me TREMENDOUSLY! William was very good. I totally messed up my taxes this year. He straightened them right out. He deserves a raise! He double and triple checked my paperwork for errors. I couldn't have been happier. He is an asset to TurboTax!
Date published: 2023-02-17
Rated 5 out of 5 by from Very helpful Very helpful extremely experienced on time very clear funny
Date published: 2023-02-17
Rated 5 out of 5 by from Quick& Easy I have used turbo tax to file my taxes for over 5 yrs now. I love how they are always adding features to make the process simpler
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is excellent choice for tax PREPARATION First time using was very unsure at first. but TurboTax won me over.
Date published: 2023-02-17
Rated 5 out of 5 by from seven years in a row Simple, Quick and Easy Low cost for self employee filer
Date published: 2023-02-17
Rated 5 out of 5 by from Amazing Love this so simple I use it every year no issues!!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12972
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax process is easy but the fees are awful. It took 26 minutes to complete and costed $125. And that’s all I was getting.
Date published: 2023-02-17
Rated 1 out of 5 by from Advertised as Free not Free Used TurboTax for 8 years, was a free service and is now not free. Added hidden fees that are almost impossible to remove from the service. Consistently asks and harasses you to upgrade for a simple W2 tax return. Will be looking for alternatives going forward unless service goes back to free.
Date published: 2023-02-17
Rated 5 out of 5 by from Another successful year filing taxes with TurboTax I found the interface very user-friendly. When I experienced some issues, the expert was knowledgeable and solved my problem promptly. Definitely worth the cost.
Date published: 2023-02-17
Rated 5 out of 5 by from Simple This app is easy, simple and fast. I recommend it totally.
Date published: 2023-02-17
Rated 5 out of 5 by from Helped me TREMENDOUSLY! William was very good. I totally messed up my taxes this year. He straightened them right out. He deserves a raise! He double and triple checked my paperwork for errors. I couldn't have been happier. He is an asset to TurboTax!
Date published: 2023-02-17
Rated 5 out of 5 by from Very helpful Very helpful extremely experienced on time very clear funny
Date published: 2023-02-17
Rated 5 out of 5 by from Quick& Easy I have used turbo tax to file my taxes for over 5 yrs now. I love how they are always adding features to make the process simpler
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is excellent choice for tax PREPARATION First time using was very unsure at first. but TurboTax won me over.
Date published: 2023-02-17
Rated 5 out of 5 by from seven years in a row Simple, Quick and Easy Low cost for self employee filer
Date published: 2023-02-17
Rated 5 out of 5 by from Amazing Love this so simple I use it every year no issues!!
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12972