TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from So easy It was even easier than I was told. It walked me through everything and told me where and how to find the info it needed.
Date published: 2021-02-22
Rated 5 out of 5 by from Thank You! When I hit a snag on my return the phone representative walked me through the process and I was able to file!
Date published: 2021-02-22
Rated 5 out of 5 by from awesome very easy and was more than user friendly fast secure
Date published: 2021-02-22
Rated 2 out of 5 by from Easy but didn't show charge until after payment Going through Turbotax was easy and I zipped through all of it. However, at the end, when asking for payment, they didn't tell me how much it was going to be. I thought it was going to be $40 for state taxes (that seems to be normal) but AFTER the payment it told me that it charged $80 ($40 state + $40 for Deluxe.) I couldn't reverse the payment and not use Turbotax so I was stuck paying and finishing my taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Was easy to use Wish I new about this years ago. i have been over paying for this service
Date published: 2021-02-22
Rated 4 out of 5 by from Cool sofa table Took 2 days to get e-file to go thru. This morning finally got e-file to complete.
Date published: 2021-02-22
Rated 1 out of 5 by from Software Glitch I have been using Turbotax software for years and up until now have been satisfied. Apparently there is a 'software glitch' that is inabling me to file my taxes with my 2019 AGI, stating it is incorrect. I have confirmed the information is correct with IRS and Turbotax is aware of this glitch but states this NOWHERE on the website. What a HUGE waste of my time!!
Date published: 2021-02-22
Rated 4 out of 5 by from Excellent experience Turbo Tax makes filing easy. I did have a bit of confusion this year in at the end when running the reviews. Other than that, Great!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is easy n fast Been using this app for years never had a issue and it’s easy to understand
Date published: 2021-02-22
Rated 5 out of 5 by from Works for most filers who want to file simple styl Very easy to use. I don't do deductions and I'm confident that Turbotax does the best for. My return.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12885
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy It was even easier than I was told. It walked me through everything and told me where and how to find the info it needed.
Date published: 2021-02-22
Rated 5 out of 5 by from Thank You! When I hit a snag on my return the phone representative walked me through the process and I was able to file!
Date published: 2021-02-22
Rated 5 out of 5 by from awesome very easy and was more than user friendly fast secure
Date published: 2021-02-22
Rated 2 out of 5 by from Easy but didn't show charge until after payment Going through Turbotax was easy and I zipped through all of it. However, at the end, when asking for payment, they didn't tell me how much it was going to be. I thought it was going to be $40 for state taxes (that seems to be normal) but AFTER the payment it told me that it charged $80 ($40 state + $40 for Deluxe.) I couldn't reverse the payment and not use Turbotax so I was stuck paying and finishing my taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Was easy to use Wish I new about this years ago. i have been over paying for this service
Date published: 2021-02-22
Rated 4 out of 5 by from Cool sofa table Took 2 days to get e-file to go thru. This morning finally got e-file to complete.
Date published: 2021-02-22
Rated 1 out of 5 by from Software Glitch I have been using Turbotax software for years and up until now have been satisfied. Apparently there is a 'software glitch' that is inabling me to file my taxes with my 2019 AGI, stating it is incorrect. I have confirmed the information is correct with IRS and Turbotax is aware of this glitch but states this NOWHERE on the website. What a HUGE waste of my time!!
Date published: 2021-02-22
Rated 4 out of 5 by from Excellent experience Turbo Tax makes filing easy. I did have a bit of confusion this year in at the end when running the reviews. Other than that, Great!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is easy n fast Been using this app for years never had a issue and it’s easy to understand
Date published: 2021-02-22
Rated 5 out of 5 by from Works for most filers who want to file simple styl Very easy to use. I don't do deductions and I'm confident that Turbotax does the best for. My return.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12885