TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome and Easy Very easy to fill out and complete. Anybody can do it!
Date published: 2021-10-06
Rated 5 out of 5 by from Easy and Gives Me Confidence in My Filing This software is intuitive and really provides me a sense of confidence my taxes are being calculated correctly.
Date published: 2021-10-06
Rated 5 out of 5 by from Love TT We have used it for several years and no problems, except with the e-file
Date published: 2021-10-06
Rated 4 out of 5 by from Turbo Tax is very helpful makes it easy, helpful, thorough. even if it is sometime confusing one can find its way
Date published: 2021-10-06
Rated 5 out of 5 by from Turbo tax agent was very helpful and nice. The agent who assisted us was very helpful and nice. She was patient with all our questions and lack of vision. She was thorough in ensuring that our corrections were complete.
Date published: 2021-10-06
Rated 4 out of 5 by from very tricky at first. then Excellent. My Tax Expert Cassandra was able to Fix and finish my return when no one else was able too. this process took way to long. But finally Cassandra pulled it all together and Finalized it. thank you Cassandra.
Date published: 2021-10-06
Rated 5 out of 5 by from TurboTax is awesome! Very friendly staff. Erica was wonderful and very polite.
Date published: 2021-10-06
Rated 5 out of 5 by from Better every year Have been a user for several years - gets better every year, will be back again next year
Date published: 2021-10-06
Rated 3 out of 5 by from TurboTax 19 fooled me Unfortunately I bungled all the way to a crazy dead end! I should not have been able to select e-file but did, even though e-file for 2019 is not possible now(2021). Casandra was awesome in backing things up and bringing me to the completion for a mail in return!
Date published: 2021-10-06
Rated 3 out of 5 by from Long-term Turbo Tax user I have used Turbo Tax for many years. I use the Business and Premier versions to cover our business and personal needs. I am finding the more recent versions fail to give much explanation on some federal and most state forms. As a consequence, I have to do a lot of independent research on the internet to learn about changes, etc.
Date published: 2021-10-06
All TurboTax® Offerings Reviews - Page 120
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome and Easy Very easy to fill out and complete. Anybody can do it!
Date published: 2021-10-06
Rated 5 out of 5 by from Easy and Gives Me Confidence in My Filing This software is intuitive and really provides me a sense of confidence my taxes are being calculated correctly.
Date published: 2021-10-06
Rated 5 out of 5 by from Love TT We have used it for several years and no problems, except with the e-file
Date published: 2021-10-06
Rated 4 out of 5 by from Turbo Tax is very helpful makes it easy, helpful, thorough. even if it is sometime confusing one can find its way
Date published: 2021-10-06
Rated 5 out of 5 by from Turbo tax agent was very helpful and nice. The agent who assisted us was very helpful and nice. She was patient with all our questions and lack of vision. She was thorough in ensuring that our corrections were complete.
Date published: 2021-10-06
Rated 4 out of 5 by from very tricky at first. then Excellent. My Tax Expert Cassandra was able to Fix and finish my return when no one else was able too. this process took way to long. But finally Cassandra pulled it all together and Finalized it. thank you Cassandra.
Date published: 2021-10-06
Rated 5 out of 5 by from TurboTax is awesome! Very friendly staff. Erica was wonderful and very polite.
Date published: 2021-10-06
Rated 5 out of 5 by from Better every year Have been a user for several years - gets better every year, will be back again next year
Date published: 2021-10-06
Rated 3 out of 5 by from TurboTax 19 fooled me Unfortunately I bungled all the way to a crazy dead end! I should not have been able to select e-file but did, even though e-file for 2019 is not possible now(2021). Casandra was awesome in backing things up and bringing me to the completion for a mail in return!
Date published: 2021-10-06
Rated 3 out of 5 by from Long-term Turbo Tax user I have used Turbo Tax for many years. I use the Business and Premier versions to cover our business and personal needs. I am finding the more recent versions fail to give much explanation on some federal and most state forms. As a consequence, I have to do a lot of independent research on the internet to learn about changes, etc.
Date published: 2021-10-06
All TurboTax® Offerings Reviews - Page 120