TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to use It was a big help again this year as I am really new to this.
Date published: 2022-02-23
Rated 5 out of 5 by from Thank you for a flawless application It's easy to follow for us seniors. We need all the help we can get. You are the best
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is easy This was the easiest year I've had in preparing taxes. You have everything covered.
Date published: 2022-02-23
Rated 5 out of 5 by from Fantastic Easy to Use Service Turbo Tax is always a straightforward and user friendly experience that makes tax season far more bearable.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is the Best! Very user friendly, lots of help available. Fairly simple process.
Date published: 2022-02-23
Rated 1 out of 5 by from 1099-MISC and 1099-NEC issues I incorrectly put my 1099 forms from a summer internship under Self-Employment when they should have been under Other Common Income (Both have 1099-NEC and 1099-MISC listed under their titles). The estimated amount owed was about $1000.00 before I moved the NEC to the proper place and it changed to about $250. I tried to move the MISC document over and it would automatically return to the Self-Employed category, I cleared and reset my filing but the forms didn't properly reset so I opted to have a TurboTax agent contact me and work it out. In the end the answer I got was that 1099-MISC belongs under Self-Employed, which begs the question: Why is 1099-MISC also listed under Other Common Income if it can't be filed under that category? 8th year filing with TurboTax, last 7 times have been fine 4/5 rating at worst for those years. This year with the paid internship issue 1/5 at best.
Date published: 2022-02-23
Rated 5 out of 5 by from Turb0otax TurboTax is easy,fast and simple I reccomend it thoroughly
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Its my first time filing taxes and Turbotax was really helpful
Date published: 2022-02-23
Rated 5 out of 5 by from Better than ever! Turbo Tax provides clear questions and uses layman's terms. The information provided in the explanation boxes is better than it has ever been, and explains things clearly and concisely. Thank you for making complicated scenarios simple to comprehend. I am confident that we were able to complete our tax returns accurately and receive the maximum refund due to us!
Date published: 2022-02-23
Rated 5 out of 5 by from Quick and easy to use, and get a great return Great customer service, and a great return. All you have to do is take a picture of your W2 basically then answer some multiple choice questions or fill in any blank areas if the phone missed any. Always a love agent on standby in case you need help. Plus I filed for free.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 11654
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use It was a big help again this year as I am really new to this.
Date published: 2022-02-23
Rated 5 out of 5 by from Thank you for a flawless application It's easy to follow for us seniors. We need all the help we can get. You are the best
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is easy This was the easiest year I've had in preparing taxes. You have everything covered.
Date published: 2022-02-23
Rated 5 out of 5 by from Fantastic Easy to Use Service Turbo Tax is always a straightforward and user friendly experience that makes tax season far more bearable.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is the Best! Very user friendly, lots of help available. Fairly simple process.
Date published: 2022-02-23
Rated 1 out of 5 by from 1099-MISC and 1099-NEC issues I incorrectly put my 1099 forms from a summer internship under Self-Employment when they should have been under Other Common Income (Both have 1099-NEC and 1099-MISC listed under their titles). The estimated amount owed was about $1000.00 before I moved the NEC to the proper place and it changed to about $250. I tried to move the MISC document over and it would automatically return to the Self-Employed category, I cleared and reset my filing but the forms didn't properly reset so I opted to have a TurboTax agent contact me and work it out. In the end the answer I got was that 1099-MISC belongs under Self-Employed, which begs the question: Why is 1099-MISC also listed under Other Common Income if it can't be filed under that category? 8th year filing with TurboTax, last 7 times have been fine 4/5 rating at worst for those years. This year with the paid internship issue 1/5 at best.
Date published: 2022-02-23
Rated 5 out of 5 by from Turb0otax TurboTax is easy,fast and simple I reccomend it thoroughly
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Its my first time filing taxes and Turbotax was really helpful
Date published: 2022-02-23
Rated 5 out of 5 by from Better than ever! Turbo Tax provides clear questions and uses layman's terms. The information provided in the explanation boxes is better than it has ever been, and explains things clearly and concisely. Thank you for making complicated scenarios simple to comprehend. I am confident that we were able to complete our tax returns accurately and receive the maximum refund due to us!
Date published: 2022-02-23
Rated 5 out of 5 by from Quick and easy to use, and get a great return Great customer service, and a great return. All you have to do is take a picture of your W2 basically then answer some multiple choice questions or fill in any blank areas if the phone missed any. Always a love agent on standby in case you need help. Plus I filed for free.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 11654