TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
AFMMT from
Easy to use
It was a big help again this year as I am really new to this.
Date published: 2022-02-23
Rated 5 out of 5 by
null from
Thank you for a flawless application
It's easy to follow for us seniors. We need all the help we can get. You are the best
Date published: 2022-02-23
Rated 5 out of 5 by
10f5 from
Turbo Tax is easy
This was the easiest year I've had in preparing taxes. You have everything covered.
Date published: 2022-02-23
Rated 5 out of 5 by
Skybaum25 from
Fantastic Easy to Use Service
Turbo Tax is always a straightforward and user friendly experience that makes tax season far more bearable.
Date published: 2022-02-23
Rated 5 out of 5 by
Cindyutt from
TurboTax is the Best!
Very user friendly, lots of help available. Fairly simple process.
Date published: 2022-02-23
Rated 1 out of 5 by
ExOfficio from
1099-MISC and 1099-NEC issues
I incorrectly put my 1099 forms from a summer internship under Self-Employment when they should have been under Other Common Income (Both have 1099-NEC and 1099-MISC listed under their titles). The estimated amount owed was about $1000.00 before I moved the NEC to the proper place and it changed to about $250. I tried to move the MISC document over and it would automatically return to the Self-Employed category, I cleared and reset my filing but the forms didn't properly reset so I opted to have a TurboTax agent contact me and work it out. In the end the answer I got was that 1099-MISC belongs under Self-Employed, which begs the question: Why is 1099-MISC also listed under Other Common Income if it can't be filed under that category? 8th year filing with TurboTax, last 7 times have been fine 4/5 rating at worst for those years. This year with the paid internship issue 1/5 at best.
Date published: 2022-02-23
Rated 5 out of 5 by
Amos 1956 from
Turb0otax
TurboTax is easy,fast and simple I reccomend it thoroughly
Date published: 2022-02-23
Rated 5 out of 5 by
Karina98 from
Awesome
Its my first time filing taxes and Turbotax was really helpful
Date published: 2022-02-23
Rated 5 out of 5 by
TLW2022 from
Better than ever!
Turbo Tax provides clear questions and uses layman's terms. The information provided in the explanation boxes is better than it has ever been, and explains things clearly and concisely. Thank you for making complicated scenarios simple to comprehend. I am confident that we were able to complete our tax returns accurately and receive the maximum refund due to us!
Date published: 2022-02-23
Rated 5 out of 5 by
Lauren9717 from
Quick and easy to use, and get a great return
Great customer service, and a great return. All you have to do is take a picture of your W2 basically then answer some multiple choice questions or fill in any blank areas if the phone missed any. Always a love agent on standby in case you need help. Plus I filed for free.
All TurboTax® Offerings Reviews - Page 11654
Date published: 2022-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
AFMMT from
Easy to use
It was a big help again this year as I am really new to this.
Date published: 2022-02-23
Rated 5 out of 5 by
null from
Thank you for a flawless application
It's easy to follow for us seniors. We need all the help we can get. You are the best
Date published: 2022-02-23
Rated 5 out of 5 by
10f5 from
Turbo Tax is easy
This was the easiest year I've had in preparing taxes. You have everything covered.
Date published: 2022-02-23
Rated 5 out of 5 by
Skybaum25 from
Fantastic Easy to Use Service
Turbo Tax is always a straightforward and user friendly experience that makes tax season far more bearable.
Date published: 2022-02-23
Rated 5 out of 5 by
Cindyutt from
TurboTax is the Best!
Very user friendly, lots of help available. Fairly simple process.
Date published: 2022-02-23
Rated 1 out of 5 by
ExOfficio from
1099-MISC and 1099-NEC issues
I incorrectly put my 1099 forms from a summer internship under Self-Employment when they should have been under Other Common Income (Both have 1099-NEC and 1099-MISC listed under their titles). The estimated amount owed was about $1000.00 before I moved the NEC to the proper place and it changed to about $250. I tried to move the MISC document over and it would automatically return to the Self-Employed category, I cleared and reset my filing but the forms didn't properly reset so I opted to have a TurboTax agent contact me and work it out. In the end the answer I got was that 1099-MISC belongs under Self-Employed, which begs the question: Why is 1099-MISC also listed under Other Common Income if it can't be filed under that category? 8th year filing with TurboTax, last 7 times have been fine 4/5 rating at worst for those years. This year with the paid internship issue 1/5 at best.
Date published: 2022-02-23
Rated 5 out of 5 by
Amos 1956 from
Turb0otax
TurboTax is easy,fast and simple I reccomend it thoroughly
Date published: 2022-02-23
Rated 5 out of 5 by
Karina98 from
Awesome
Its my first time filing taxes and Turbotax was really helpful
Date published: 2022-02-23
Rated 5 out of 5 by
TLW2022 from
Better than ever!
Turbo Tax provides clear questions and uses layman's terms. The information provided in the explanation boxes is better than it has ever been, and explains things clearly and concisely. Thank you for making complicated scenarios simple to comprehend. I am confident that we were able to complete our tax returns accurately and receive the maximum refund due to us!
Date published: 2022-02-23
Rated 5 out of 5 by
Lauren9717 from
Quick and easy to use, and get a great return
Great customer service, and a great return. All you have to do is take a picture of your W2 basically then answer some multiple choice questions or fill in any blank areas if the phone missed any. Always a love agent on standby in case you need help. Plus I filed for free.
All TurboTax® Offerings Reviews - Page 11654
Date published: 2022-02-23