TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
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Rated 3 out of 5 by
AlexS1029 from
Easy to use
Super easy to use. Paid for a package but should have used the free package so a little disappointed that I was not able to downgrade my package after starting as I only used about 25% of the package I paid for.
Date published: 2023-02-19
Rated 4 out of 5 by
wiggs57 from
Great Service
Fairly easy to navigate, the state returns took much longer than I thought it would
Date published: 2023-02-19
Rated 5 out of 5 by
Pmusil from
turbo tax was fantastic
Kesha was awesome, she showed me how to save money and walked me right thru the return
Date published: 2023-02-19
Rated 5 out of 5 by
Q SCRUGGS from
Thanks Turbo Tax Live
My tax lady passed away from Covid in 2021. I have been forced to do my taxes. Thanks to the staff of Turbo Tax, these last two years have been stress free!
Date published: 2023-02-19
Rated 4 out of 5 by
big smoke dog from
get hung up when loading
it's ok slow have to keep refreshing. Could of been done sooner
Date published: 2023-02-19
Rated 5 out of 5 by
Gadget guy from
Easy as usual
I've used Turbo Tax for many years. Great software.
Date published: 2023-02-19
Rated 5 out of 5 by
shelleyaw from
Ms
I like turbo Tax . I did most of the preparation but its ok . Thanks for all the help turbo.
Date published: 2023-02-19
Rated 3 out of 5 by
JoBoard from
App worked fine until tried to e-file
The app worked fine and gave us all the applicable deductions up until we tried to e-file. I finished the return process in less time than the "Race" average time, but it took me an additional 3 hours to get the app to confirm my email address and actually file my state and federal tax returns!
Date published: 2023-02-19
Rated 4 out of 5 by
blizzard1947 from
Senior Moments
There were some changes on the online forms, plus the name of my company handling my pension changed. At the age of 76, this set me back a bit. I managed to get past it. Also, the fee seems high for such a small amount of information. Retired people don't have an abundance of funds. May try paper forms next year.
Date published: 2023-02-19
Rated 5 out of 5 by
Ginger 121 from
Turbo Tax is great
I did speak with a live turbo tax assistant and she was great (Katie) I believe was her name. So polite and helpful! My first time using it and I will definitely be using it again next year.
All TurboTax® Offerings Reviews - Page 11654
Date published: 2023-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
AlexS1029 from
Easy to use
Super easy to use. Paid for a package but should have used the free package so a little disappointed that I was not able to downgrade my package after starting as I only used about 25% of the package I paid for.
Date published: 2023-02-19
Rated 4 out of 5 by
wiggs57 from
Great Service
Fairly easy to navigate, the state returns took much longer than I thought it would
Date published: 2023-02-19
Rated 5 out of 5 by
Pmusil from
turbo tax was fantastic
Kesha was awesome, she showed me how to save money and walked me right thru the return
Date published: 2023-02-19
Rated 5 out of 5 by
Q SCRUGGS from
Thanks Turbo Tax Live
My tax lady passed away from Covid in 2021. I have been forced to do my taxes. Thanks to the staff of Turbo Tax, these last two years have been stress free!
Date published: 2023-02-19
Rated 4 out of 5 by
big smoke dog from
get hung up when loading
it's ok slow have to keep refreshing. Could of been done sooner
Date published: 2023-02-19
Rated 5 out of 5 by
Gadget guy from
Easy as usual
I've used Turbo Tax for many years. Great software.
Date published: 2023-02-19
Rated 5 out of 5 by
shelleyaw from
Ms
I like turbo Tax . I did most of the preparation but its ok . Thanks for all the help turbo.
Date published: 2023-02-19
Rated 3 out of 5 by
JoBoard from
App worked fine until tried to e-file
The app worked fine and gave us all the applicable deductions up until we tried to e-file. I finished the return process in less time than the "Race" average time, but it took me an additional 3 hours to get the app to confirm my email address and actually file my state and federal tax returns!
Date published: 2023-02-19
Rated 4 out of 5 by
blizzard1947 from
Senior Moments
There were some changes on the online forms, plus the name of my company handling my pension changed. At the age of 76, this set me back a bit. I managed to get past it. Also, the fee seems high for such a small amount of information. Retired people don't have an abundance of funds. May try paper forms next year.
Date published: 2023-02-19
Rated 5 out of 5 by
Ginger 121 from
Turbo Tax is great
I did speak with a live turbo tax assistant and she was great (Katie) I believe was her name. So polite and helpful! My first time using it and I will definitely be using it again next year.
All TurboTax® Offerings Reviews - Page 11654
Date published: 2023-02-19