TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281589 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is helpful - explanations are useful Turbo Tax did not pull in all the data from my financial (TD Ameritrade) institutions Codes no picked up Rental property depreciation calculation forces use of 27.5 Prior to Turbo used 30 year. System should also manual entry
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Experience Was very easy to get my taxes done. Will always use Turbo Tax.
Date published: 2021-05-16
Rated 1 out of 5 by from Was shown it was free but ended up paying $100 ??? If it was supposed to be free it shouldnt have cost me $100.00. For a simple return
Date published: 2021-05-16
Rated 5 out of 5 by from Great help Walked me thru step by step. Great help. Wonderful
Date published: 2021-05-16
Rated 3 out of 5 by from TurboTax Confusing! I felt it repeated aIot. I had to do a Upgrade version and pay extra and not sure the reasoning but was at deadline to finish so I agreed. My taxes are pretty simple and basic I thought the service was free. So kinda upset over it all
Date published: 2021-05-16
Rated 2 out of 5 by from Desktop App is Buggy In app search is terrible, poor support for multiple monitors, sluggish interface.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax review I have used TurboTax for years and love the format and user friendly features. Navigation is easy also and the audit risk bar at the end is especially useful for feedback on the content of the return. I will keep using it as I am generally brand loyal unless some event happens to make me think otherwise.
Date published: 2021-05-16
Rated 5 out of 5 by from Super Easy It makes filing simple. It directs you through the whole process with ease!
Date published: 2021-05-16
Rated 4 out of 5 by from turbo tax is great for federal and tax preparation turbo tax is fantastic for federal tax preparation and 'electronic "FREE" filing'! turbo tax is good for state tax preparation but should also include "FREE" electronic filing as well in the future; please... I use turbo tax every year! thanks...
Date published: 2021-05-16
Rated 3 out of 5 by from Fix your update installers for Windows 10 That's 2 years in a row I've had to manually troubleshoot the installer for updates. Get it together, TT. It's shouldnt be this difficult to update your software. I spent an hour 1.5 hours AFTER finishing my return figuring out where the update issue occurred.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1165
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is helpful - explanations are useful Turbo Tax did not pull in all the data from my financial (TD Ameritrade) institutions Codes no picked up Rental property depreciation calculation forces use of 27.5 Prior to Turbo used 30 year. System should also manual entry
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Experience Was very easy to get my taxes done. Will always use Turbo Tax.
Date published: 2021-05-16
Rated 1 out of 5 by from Was shown it was free but ended up paying $100 ??? If it was supposed to be free it shouldnt have cost me $100.00. For a simple return
Date published: 2021-05-16
Rated 5 out of 5 by from Great help Walked me thru step by step. Great help. Wonderful
Date published: 2021-05-16
Rated 3 out of 5 by from TurboTax Confusing! I felt it repeated aIot. I had to do a Upgrade version and pay extra and not sure the reasoning but was at deadline to finish so I agreed. My taxes are pretty simple and basic I thought the service was free. So kinda upset over it all
Date published: 2021-05-16
Rated 2 out of 5 by from Desktop App is Buggy In app search is terrible, poor support for multiple monitors, sluggish interface.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax review I have used TurboTax for years and love the format and user friendly features. Navigation is easy also and the audit risk bar at the end is especially useful for feedback on the content of the return. I will keep using it as I am generally brand loyal unless some event happens to make me think otherwise.
Date published: 2021-05-16
Rated 5 out of 5 by from Super Easy It makes filing simple. It directs you through the whole process with ease!
Date published: 2021-05-16
Rated 4 out of 5 by from turbo tax is great for federal and tax preparation turbo tax is fantastic for federal tax preparation and 'electronic "FREE" filing'! turbo tax is good for state tax preparation but should also include "FREE" electronic filing as well in the future; please... I use turbo tax every year! thanks...
Date published: 2021-05-16
Rated 3 out of 5 by from Fix your update installers for Windows 10 That's 2 years in a row I've had to manually troubleshoot the installer for updates. Get it together, TT. It's shouldnt be this difficult to update your software. I spent an hour 1.5 hours AFTER finishing my return figuring out where the update issue occurred.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1165