TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo is great great experience to have turbo go through all the process and finish the tax return.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is so very easy to use! It was so very easy! Everyone should use Turbo Tax. I will tell all my family and friends how you are awesome! They help you get your biggest refund you are entitled to!
Date published: 2022-02-17
Rated 5 out of 5 by from super easy it was super easy and quick didnt take more then 2 hours
Date published: 2022-02-17
Rated 5 out of 5 by from AWESOME Responsive Tax expert is responsive and explained things clearly
Date published: 2022-02-17
Rated 5 out of 5 by from quick and easy Took a few days due to amount of stuff, but easy to enter.
Date published: 2022-02-17
Rated 5 out of 5 by from So Happy I Had A Web Call for Support I can do my own taxes with Turbo Tax, honestly, anyone can. But, when you run into some user error issues and can't dig yourself out you need support. That is exactly what I got tonight and thank god I had it. My support rep (Chinonso) was great. She got into the weeds with me and stuck it out. We both knew that I was the problem but she stayed in the game with me. We both were even laughing through it and that is the type of person that should be helping you with your taxes. Someone that can smile and laugh with their customer.
Date published: 2022-02-17
Rated 3 out of 5 by from Big disappointment!! Form 8606 NOT AVAILABLE. Last year it was late, this year only available if you go through the tedium of a big questionnaire on the 1099, and I'm not willing to do that when I bought the Premier package to save me work! Then I find I can't print selected forms unless I download a "free" Adobe app, which is only free for 18 days. GIVE ME A BREAK! It's inexcusable to take away the ability to print selected forms! I've been a fan of Turbotax for years, and am extremely disappointed in these changes.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax was really easy to use was super happy with my outcome
Date published: 2022-02-17
Rated 5 out of 5 by from User Friendly! Love how it is simple to use, and easy to navigate! Love how they explain every detail if not understood and guides you through the whole way! Great Job Turbotax...and bonus...Thank you for continuing to provide your services for free!
Date published: 2022-02-17
Rated 4 out of 5 by from Great but constant upcharging It's a great service but they keep finding way to tally up the total. It used to be a free service and I understand that decision to change, but my fees just kept climbing.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11614
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is great great experience to have turbo go through all the process and finish the tax return.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is so very easy to use! It was so very easy! Everyone should use Turbo Tax. I will tell all my family and friends how you are awesome! They help you get your biggest refund you are entitled to!
Date published: 2022-02-17
Rated 5 out of 5 by from super easy it was super easy and quick didnt take more then 2 hours
Date published: 2022-02-17
Rated 5 out of 5 by from AWESOME Responsive Tax expert is responsive and explained things clearly
Date published: 2022-02-17
Rated 5 out of 5 by from quick and easy Took a few days due to amount of stuff, but easy to enter.
Date published: 2022-02-17
Rated 5 out of 5 by from So Happy I Had A Web Call for Support I can do my own taxes with Turbo Tax, honestly, anyone can. But, when you run into some user error issues and can't dig yourself out you need support. That is exactly what I got tonight and thank god I had it. My support rep (Chinonso) was great. She got into the weeds with me and stuck it out. We both knew that I was the problem but she stayed in the game with me. We both were even laughing through it and that is the type of person that should be helping you with your taxes. Someone that can smile and laugh with their customer.
Date published: 2022-02-17
Rated 3 out of 5 by from Big disappointment!! Form 8606 NOT AVAILABLE. Last year it was late, this year only available if you go through the tedium of a big questionnaire on the 1099, and I'm not willing to do that when I bought the Premier package to save me work! Then I find I can't print selected forms unless I download a "free" Adobe app, which is only free for 18 days. GIVE ME A BREAK! It's inexcusable to take away the ability to print selected forms! I've been a fan of Turbotax for years, and am extremely disappointed in these changes.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax was really easy to use was super happy with my outcome
Date published: 2022-02-17
Rated 5 out of 5 by from User Friendly! Love how it is simple to use, and easy to navigate! Love how they explain every detail if not understood and guides you through the whole way! Great Job Turbotax...and bonus...Thank you for continuing to provide your services for free!
Date published: 2022-02-17
Rated 4 out of 5 by from Great but constant upcharging It's a great service but they keep finding way to tally up the total. It used to be a free service and I understand that decision to change, but my fees just kept climbing.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11614