TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 4 out of 5 by from Much improved Mostly great - retirement questions and dropdowns were a little contradictory
Date published: 2022-08-13
Rated 5 out of 5 by from Very helpfull I've been trying for 3 years to fix my tax return because somebody stole my identity and terrible Texas study tried to help me. Even though I haven't got it taken care of they're still persistently keeping in touch with me and trying to get this figured out..
Date published: 2022-08-13
Rated 4 out of 5 by from Good Till This Year I've used Turbo Tax for my last 4 returns, make the same income and this year instead of owing it shows me getting a huge refund. Something is not right and the last thing I need is to get audited. I am not able to start over or review and edit my return to see if the is a mistake.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax helped so much with my difficult Tax issues
Date published: 2022-08-13
Rated 4 out of 5 by from Automatic updates are annoying Forcing me to update Turbotax is the one thing I hate about this product. I can't seem to bypass this, even if I'm looking at a filed return. At times, I just want to check on something on a past return, and am forced to update the software. A two-minute task turns into a ten-minute task.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax does it easily I know nothing related to filing or filling in a tax form. Turbo tax does it for me. Easy questions and the technical part is done.
Date published: 2022-08-13
Rated 5 out of 5 by from I couldn't do it without you TAXES ARE CONFUSING TO ME AND GIVE ME A HEADACHE. THINGS ARE ESPESCIALLY BAD WITH ALL THE CHANGES IN MY LIFE AND $$$. THANK YOU
Date published: 2022-08-12
Rated 3 out of 5 by from I will be doing my own taxes again from now on I asked several questions my expert couldn't answer - and didn't follow through with getting me the answers I needed. The Full service is way too expensive for the amount of time I actually spent on the phone, emailing back and forth to get my taxes done. I will be doing my own taxes again in the future.
Date published: 2022-08-12
Rated 5 out of 5 by from TurboTax is awesome Good stuff on tax returns, just trying to get to that 40 word mark ;)
Date published: 2022-08-12
Rated 3 out of 5 by from Interface with State tax is clunky Federal return was smooth, software was very helpful.EXCEPT i could not note that I had filed for an extension and paid estimated taxes at that time -- I had done it manually, not with Turbo Tax and I could not find a way to enter that. Transition to state (Penna) was NOT smooth, hard to understand and fix errors, other than the note that this could not be e-filed there was no "trigger" or reminder of which files needed to be printed. I got to the final "take our survey" screen without having printed the Penna docs
Date published: 2022-08-12
All TurboTax® Offerings Reviews - Page 110
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Much improved Mostly great - retirement questions and dropdowns were a little contradictory
Date published: 2022-08-13
Rated 5 out of 5 by from Very helpfull I've been trying for 3 years to fix my tax return because somebody stole my identity and terrible Texas study tried to help me. Even though I haven't got it taken care of they're still persistently keeping in touch with me and trying to get this figured out..
Date published: 2022-08-13
Rated 4 out of 5 by from Good Till This Year I've used Turbo Tax for my last 4 returns, make the same income and this year instead of owing it shows me getting a huge refund. Something is not right and the last thing I need is to get audited. I am not able to start over or review and edit my return to see if the is a mistake.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax helped so much with my difficult Tax issues
Date published: 2022-08-13
Rated 4 out of 5 by from Automatic updates are annoying Forcing me to update Turbotax is the one thing I hate about this product. I can't seem to bypass this, even if I'm looking at a filed return. At times, I just want to check on something on a past return, and am forced to update the software. A two-minute task turns into a ten-minute task.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax does it easily I know nothing related to filing or filling in a tax form. Turbo tax does it for me. Easy questions and the technical part is done.
Date published: 2022-08-13
Rated 5 out of 5 by from I couldn't do it without you TAXES ARE CONFUSING TO ME AND GIVE ME A HEADACHE. THINGS ARE ESPESCIALLY BAD WITH ALL THE CHANGES IN MY LIFE AND $$$. THANK YOU
Date published: 2022-08-12
Rated 3 out of 5 by from I will be doing my own taxes again from now on I asked several questions my expert couldn't answer - and didn't follow through with getting me the answers I needed. The Full service is way too expensive for the amount of time I actually spent on the phone, emailing back and forth to get my taxes done. I will be doing my own taxes again in the future.
Date published: 2022-08-12
Rated 5 out of 5 by from TurboTax is awesome Good stuff on tax returns, just trying to get to that 40 word mark ;)
Date published: 2022-08-12
Rated 3 out of 5 by from Interface with State tax is clunky Federal return was smooth, software was very helpful.EXCEPT i could not note that I had filed for an extension and paid estimated taxes at that time -- I had done it manually, not with Turbo Tax and I could not find a way to enter that. Transition to state (Penna) was NOT smooth, hard to understand and fix errors, other than the note that this could not be e-filed there was no "trigger" or reminder of which files needed to be printed. I got to the final "take our survey" screen without having printed the Penna docs
Date published: 2022-08-12
All TurboTax® Offerings Reviews - Page 110