TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Gets easier every year I do wish you would make it easier to edit a rejected return. Like on the left side show edit then list federal or state. It took me 2 days and trying to interact with help online and phone to finally notice the 3 little dots in the upper right corner of income to fix it. None of your instructions say that. I’m old and it finally came to me but I was extremely frustrated and even my dog hid out in the other room!
Date published: 2023-02-23
Rated 5 out of 5 by from I recommend Turbo Tax Live to everyone This is the second year I've used this service. Its quick, efficient, and very flexible. I love it.
Date published: 2023-02-23
Rated 1 out of 5 by from Turbo Tax sucks I can appreciate your software trying to make things easier by brining over items from previous years' returns, however, it is extremely difficult to get rid of things that no longer apply. If it isn't addressed or entered, it should be removed and not continue to tell someone to address/review/edit it. It also asked me to input my 1098 twice, then proceeded to tell me it was invalid and showed an unrealistic amount. This does not give me faith in your system. Since I had pretty much done everything and don't have time to start over, I chose to submit my taxes through turbotax. However, next year, I will be using a different service that doesn't have these issues.
Date published: 2023-02-23
Rated 5 out of 5 by from User Friendly and Easy to Follow I’ve been using Turbo Tax for many years, and don’t plan to stop. It has all the info you need to file your taxes seamlessly and easy.
Date published: 2023-02-23
Rated 5 out of 5 by from Thank you Charlie Charlie did a great job helping me, wouldnt have been able to do it without her!
Date published: 2023-02-23
Rated 5 out of 5 by from Easy to use This is so easy I don't know why I did not use it sooner
Date published: 2023-02-23
Rated 4 out of 5 by from easy but frustrating at times you use this once a year and they make changes every year sometimes get confusing had to use the chat function to clear up some issues of not being able to move backwards to clear some old car history on a vehicle , had to restart the whole return over but didn't know how to use that tax tool. the directions where not accurate. but overall the general use was easy and gives a lot of good examplles to use to move foreward
Date published: 2023-02-23
Rated 5 out of 5 by from Simple and quick Thank you Turbo tax for making tax time stress free
Date published: 2023-02-23
Rated 4 out of 5 by from TURBO IS AWESOME The online tax professional was valuable in helping me to complete the process of my tax prep.
Date published: 2023-02-23
Rated 5 out of 5 by from Great Program and/or Vehicle to File your Taxes I've used this program for the past 8 years and found it to be user friendly with an ease of accomplishing what is the intent.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10635
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Gets easier every year I do wish you would make it easier to edit a rejected return. Like on the left side show edit then list federal or state. It took me 2 days and trying to interact with help online and phone to finally notice the 3 little dots in the upper right corner of income to fix it. None of your instructions say that. I’m old and it finally came to me but I was extremely frustrated and even my dog hid out in the other room!
Date published: 2023-02-23
Rated 5 out of 5 by from I recommend Turbo Tax Live to everyone This is the second year I've used this service. Its quick, efficient, and very flexible. I love it.
Date published: 2023-02-23
Rated 1 out of 5 by from Turbo Tax sucks I can appreciate your software trying to make things easier by brining over items from previous years' returns, however, it is extremely difficult to get rid of things that no longer apply. If it isn't addressed or entered, it should be removed and not continue to tell someone to address/review/edit it. It also asked me to input my 1098 twice, then proceeded to tell me it was invalid and showed an unrealistic amount. This does not give me faith in your system. Since I had pretty much done everything and don't have time to start over, I chose to submit my taxes through turbotax. However, next year, I will be using a different service that doesn't have these issues.
Date published: 2023-02-23
Rated 5 out of 5 by from User Friendly and Easy to Follow I’ve been using Turbo Tax for many years, and don’t plan to stop. It has all the info you need to file your taxes seamlessly and easy.
Date published: 2023-02-23
Rated 5 out of 5 by from Thank you Charlie Charlie did a great job helping me, wouldnt have been able to do it without her!
Date published: 2023-02-23
Rated 5 out of 5 by from Easy to use This is so easy I don't know why I did not use it sooner
Date published: 2023-02-23
Rated 4 out of 5 by from easy but frustrating at times you use this once a year and they make changes every year sometimes get confusing had to use the chat function to clear up some issues of not being able to move backwards to clear some old car history on a vehicle , had to restart the whole return over but didn't know how to use that tax tool. the directions where not accurate. but overall the general use was easy and gives a lot of good examplles to use to move foreward
Date published: 2023-02-23
Rated 5 out of 5 by from Simple and quick Thank you Turbo tax for making tax time stress free
Date published: 2023-02-23
Rated 4 out of 5 by from TURBO IS AWESOME The online tax professional was valuable in helping me to complete the process of my tax prep.
Date published: 2023-02-23
Rated 5 out of 5 by from Great Program and/or Vehicle to File your Taxes I've used this program for the past 8 years and found it to be user friendly with an ease of accomplishing what is the intent.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10635