TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 3 out of 5 by from Update required before filing very confusing - Kind of okay - having to update right before filing very confusing. Updates did not work without uninstalling the program altogether and then reinstalling. reaching someone by phone for help was long wait times. TurboTax Business for Windows needs to have a dedicated line for tech support for download and update system, I would suggest. I bought a Dell Laptop just for the reason of TurboTax Business, since the product does not support Apple. Also, more instructions needed for State of Hawaii.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to understand Turbotax and easy to use. Very helpful to have questions answered with a click.
Date published: 2021-02-27
Rated 4 out of 5 by from better than doing it by hand there seemed to be some possible "fees" or charges that didn't always seem accounted for or were not obvious
Date published: 2021-02-27
Rated 5 out of 5 by from Really easy and simple It was really easy simple didn't take long at all recommend for all peeps
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to navigate Super easy, everything is calculated for you! Would be nice if the Free version offered ID theft protection.
Date published: 2021-02-27
Rated 4 out of 5 by from Not bad but could be better Hitting the "back" buttone frequently took me further back than I wanted. I also had a 1099-NEC inserted into my return that I did not have. I needed help and while I did have to wait a little while for live chat, the feature of having the technician see my screen was super helpful
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax help features are great Turbo Tax Live Experts are very helpful with our investment questions.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome service, professional staff Sherika! Excellent service, professional staff Sherika! Also, time and cost effective.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX WAS EASY TO FOLLOW WE DO ARE TAXES EVERY YEAR ON TURBO TAX. EASY TO FOLLOW.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Turbo tax helped me out of a bind with the IRS because I made a simple mistake. They helped me fix it with no problem. Thank you.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10609
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Update required before filing very confusing - Kind of okay - having to update right before filing very confusing. Updates did not work without uninstalling the program altogether and then reinstalling. reaching someone by phone for help was long wait times. TurboTax Business for Windows needs to have a dedicated line for tech support for download and update system, I would suggest. I bought a Dell Laptop just for the reason of TurboTax Business, since the product does not support Apple. Also, more instructions needed for State of Hawaii.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to understand Turbotax and easy to use. Very helpful to have questions answered with a click.
Date published: 2021-02-27
Rated 4 out of 5 by from better than doing it by hand there seemed to be some possible "fees" or charges that didn't always seem accounted for or were not obvious
Date published: 2021-02-27
Rated 5 out of 5 by from Really easy and simple It was really easy simple didn't take long at all recommend for all peeps
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to navigate Super easy, everything is calculated for you! Would be nice if the Free version offered ID theft protection.
Date published: 2021-02-27
Rated 4 out of 5 by from Not bad but could be better Hitting the "back" buttone frequently took me further back than I wanted. I also had a 1099-NEC inserted into my return that I did not have. I needed help and while I did have to wait a little while for live chat, the feature of having the technician see my screen was super helpful
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax help features are great Turbo Tax Live Experts are very helpful with our investment questions.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome service, professional staff Sherika! Excellent service, professional staff Sherika! Also, time and cost effective.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX WAS EASY TO FOLLOW WE DO ARE TAXES EVERY YEAR ON TURBO TAX. EASY TO FOLLOW.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Turbo tax helped me out of a bind with the IRS because I made a simple mistake. They helped me fix it with no problem. Thank you.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10609