TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is great! Quick and easiest way to file for taxes, if I had a problem with something I filled out wrong they help walk you through it.
Date published: 2022-02-18
Rated 5 out of 5 by from Very easy to use I recommend TURBOTAX to everyone living in the Ghetto ITS FREEEEE
Date published: 2022-02-18
Rated 4 out of 5 by from Great until I e-filed Decided to efile both fed and state this time. I've e-filed federal every year for a while now but saved money by sending a hard copy to the state. This time I decided to pay $20 to e-file my state as well. My federal return was rejected because they could not identify me (Sheryl) saying my AGI for 2020 was incorrect. We filed a joint return in 2020. The AGI was a joint number. I had no way to correct my individual AGI to the IRS satisfaction so I had to print and mail a hard copy. The state was rejected because the federal was rejected. I had to print and mail a hard copy of the state too. I'm still waiting to see if I will get my money back from TurboTax for trying the state e-file.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is Exelent and easy do it!! Marcella, she was very kind and help me with my doubts and guide me very patiently!! Thanks!!
Date published: 2022-02-18
Rated 5 out of 5 by from Great Program I have used Turbo Tax for the past 2 years, this is the 3rd year. It has always been easy to use and understand. I worked for Turbo Tax when they first start back in 1996 in Tucson, AZ. Very good at asking all the right questions and trying to get the maximum amount for your refund. Great Program
Date published: 2022-02-18
Rated 4 out of 5 by from Second Time Ever Filing on Own; Not too bad. Everything went very smooth except for crazy NC filing. They did not specify where to enter estimated taxes. It was through Fed Form that state estimated taxes were entered. Our Turbo Chat person, Gwenda(sp?), finally figured it out. First time for her, even with 23 years experience. Thank you.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax is so easy for me Did not interact with anyone, had no problems, very easy to do
Date published: 2022-02-18
Rated 5 out of 5 by from Great Service I Love Turbo Tax Great service will be using you guys every year highly recommend
Date published: 2022-02-18
Rated 4 out of 5 by from Good service but could use some improvement This is the first year it was a bit difficult to upload forms directly from my bank. Each time it would recognize the wrong numbers and require a lot of editing. Uploading as a PDF worked just fine. Additionally.... we all realize this service (as good as it is) is for profit, but do you have to ask me to upgrade to MAX premium every blessed page? Its a bit too salesy. Even so I have no intention of using a different service and be sure to use Turbo Tax next year. It is still the best and most convenient out there.
Date published: 2022-02-18
Rated 5 out of 5 by from Amazingly helpful reps! So helpful and easy to use. If you get stuck, they walk you through until it's done right! Could not ask for better service
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10553
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! Quick and easiest way to file for taxes, if I had a problem with something I filled out wrong they help walk you through it.
Date published: 2022-02-18
Rated 5 out of 5 by from Very easy to use I recommend TURBOTAX to everyone living in the Ghetto ITS FREEEEE
Date published: 2022-02-18
Rated 4 out of 5 by from Great until I e-filed Decided to efile both fed and state this time. I've e-filed federal every year for a while now but saved money by sending a hard copy to the state. This time I decided to pay $20 to e-file my state as well. My federal return was rejected because they could not identify me (Sheryl) saying my AGI for 2020 was incorrect. We filed a joint return in 2020. The AGI was a joint number. I had no way to correct my individual AGI to the IRS satisfaction so I had to print and mail a hard copy. The state was rejected because the federal was rejected. I had to print and mail a hard copy of the state too. I'm still waiting to see if I will get my money back from TurboTax for trying the state e-file.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is Exelent and easy do it!! Marcella, she was very kind and help me with my doubts and guide me very patiently!! Thanks!!
Date published: 2022-02-18
Rated 5 out of 5 by from Great Program I have used Turbo Tax for the past 2 years, this is the 3rd year. It has always been easy to use and understand. I worked for Turbo Tax when they first start back in 1996 in Tucson, AZ. Very good at asking all the right questions and trying to get the maximum amount for your refund. Great Program
Date published: 2022-02-18
Rated 4 out of 5 by from Second Time Ever Filing on Own; Not too bad. Everything went very smooth except for crazy NC filing. They did not specify where to enter estimated taxes. It was through Fed Form that state estimated taxes were entered. Our Turbo Chat person, Gwenda(sp?), finally figured it out. First time for her, even with 23 years experience. Thank you.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax is so easy for me Did not interact with anyone, had no problems, very easy to do
Date published: 2022-02-18
Rated 5 out of 5 by from Great Service I Love Turbo Tax Great service will be using you guys every year highly recommend
Date published: 2022-02-18
Rated 4 out of 5 by from Good service but could use some improvement This is the first year it was a bit difficult to upload forms directly from my bank. Each time it would recognize the wrong numbers and require a lot of editing. Uploading as a PDF worked just fine. Additionally.... we all realize this service (as good as it is) is for profit, but do you have to ask me to upgrade to MAX premium every blessed page? Its a bit too salesy. Even so I have no intention of using a different service and be sure to use Turbo Tax next year. It is still the best and most convenient out there.
Date published: 2022-02-18
Rated 5 out of 5 by from Amazingly helpful reps! So helpful and easy to use. If you get stuck, they walk you through until it's done right! Could not ask for better service
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10553