TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
dlmjw from
Great
Great product. Very happy. Happy we chose TurboTax.
Date published: 2022-04-04
Rated 5 out of 5 by
Big Red Dog from
Best Ever
Went well from beginning to end. Did have difficulty with federal forms, but overall no issues.
Date published: 2022-04-04
Rated 4 out of 5 by
SkyLab Guy from
The best out there, but could be better
Very well constructed application. Improvements should include the ability to toggle back and forth between forms and "Walk me through". Would be great to open a forms window while completing "Walk me through" and see which form(s) are being populated. Another feature would be to allow inputs to be tagged as "estimated" or "draft", then in review, bring up all tagged data for updating/finalizing.
Date published: 2022-04-04
Rated 4 out of 5 by
Bushkin78 from
Turbo tax is difficult.
It is hard to find Sch E expenses. IT is hard to accurately prepare a tax estimate, Prefer more details with a full worksheet printout of the computation. Also, I plan to go back and revise my estimated taxes for each estimate. Prefer a separate button to open estimated. It is too deeply imbedded and hard to find. Looking for different software with better estimates built in.
Date published: 2022-04-04
Rated 5 out of 5 by
Hoosham from
Excellent
It is the most user's friendly software that I have ever seen.
Date published: 2022-04-04
Rated 5 out of 5 by
Frank1947 from
Awsome
I have been using.it for years and I will continue to use it.
Date published: 2022-04-04
Rated 5 out of 5 by
LISA 4TH from
TURBO TAX IS GREAT
TURBO TAX WAS EASY TO USE AND WORKED GREAT. I WILL USE AGAIN IN THE FUTURE
Date published: 2022-04-04
Rated 5 out of 5 by
M Van Zee from
Top notches
First time filing, super pumped at how easy it was. Been using a "tax guy" for years. Thank you all for the simple step by step function with break down of information!!!
Date published: 2022-04-04
Rated 4 out of 5 by
Z3000 from
Difficulty navigating the system
i went thru a couple of weeks trying to upgrade to Premier level and received nothing but incorrect instruction and nowhere to turn to speak to a live person about my frustration. Finally my assigned accountant realized i was about to move on to another company and said that she could upgrade me on her end. Without her help i would have used another company.
Date published: 2022-04-04
Rated 5 out of 5 by
Lee Harris from
customer service is really down to earth
I've used TurboTax for the last 8 years and love them!
All TurboTax® Offerings Reviews - Page 10528
Date published: 2022-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
dlmjw from
Great
Great product. Very happy. Happy we chose TurboTax.
Date published: 2022-04-04
Rated 5 out of 5 by
Big Red Dog from
Best Ever
Went well from beginning to end. Did have difficulty with federal forms, but overall no issues.
Date published: 2022-04-04
Rated 4 out of 5 by
SkyLab Guy from
The best out there, but could be better
Very well constructed application. Improvements should include the ability to toggle back and forth between forms and "Walk me through". Would be great to open a forms window while completing "Walk me through" and see which form(s) are being populated. Another feature would be to allow inputs to be tagged as "estimated" or "draft", then in review, bring up all tagged data for updating/finalizing.
Date published: 2022-04-04
Rated 4 out of 5 by
Bushkin78 from
Turbo tax is difficult.
It is hard to find Sch E expenses. IT is hard to accurately prepare a tax estimate, Prefer more details with a full worksheet printout of the computation. Also, I plan to go back and revise my estimated taxes for each estimate. Prefer a separate button to open estimated. It is too deeply imbedded and hard to find. Looking for different software with better estimates built in.
Date published: 2022-04-04
Rated 5 out of 5 by
Hoosham from
Excellent
It is the most user's friendly software that I have ever seen.
Date published: 2022-04-04
Rated 5 out of 5 by
Frank1947 from
Awsome
I have been using.it for years and I will continue to use it.
Date published: 2022-04-04
Rated 5 out of 5 by
LISA 4TH from
TURBO TAX IS GREAT
TURBO TAX WAS EASY TO USE AND WORKED GREAT. I WILL USE AGAIN IN THE FUTURE
Date published: 2022-04-04
Rated 5 out of 5 by
M Van Zee from
Top notches
First time filing, super pumped at how easy it was. Been using a "tax guy" for years. Thank you all for the simple step by step function with break down of information!!!
Date published: 2022-04-04
Rated 4 out of 5 by
Z3000 from
Difficulty navigating the system
i went thru a couple of weeks trying to upgrade to Premier level and received nothing but incorrect instruction and nowhere to turn to speak to a live person about my frustration. Finally my assigned accountant realized i was about to move on to another company and said that she could upgrade me on her end. Without her help i would have used another company.
Date published: 2022-04-04
Rated 5 out of 5 by
Lee Harris from
customer service is really down to earth
I've used TurboTax for the last 8 years and love them!
All TurboTax® Offerings Reviews - Page 10528
Date published: 2022-04-04