TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 2 out of 5 by from Turbotax was not user friendly and expensive Very confusing and hard to switch between filers. Some of the sections are easy but overall not happy with the new version.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax easy peasy Each year I find it so simple to file my taxes, The answers to my questions are easy to understand and there is always an option to chat with someone for help.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is my Go-To Very thankful for TurboTax. It makes an unpleasant task much easier, thank you!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Quick Filing my taxes is always easy and quick when I use Turbo Tax. I get more back and I expect every time. If you aren't using Turbo Tax then you are messing up with your life!!
Date published: 2022-04-18
Rated 5 out of 5 by from Roseland is Awesome! Roseland was awesome to help me step by step with getting my tax done. I'd recommend turbo tax to family and friends.
Date published: 2022-04-18
Rated 3 out of 5 by from Disappointing as a small buisness The amount of fees associated with filing my taxes is awful and cost me almost half of my refund. Your guise and advertising of free filing makes it feel a bit wose. Using the software is easy and it works, but I find your advertising misleading and the cost of your fees far too high
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peasy straightforward and clear, HAVE USED FOR SEVERAL YEARS NOW
Date published: 2022-04-18
Rated 3 out of 5 by from COULD BE BETTER DIFFICULT TO NAVIGATE SCREENS AND LIVE CHAT HAD TROUBLE FIGURING OUT WHAT SCREEN I WAS ON. SCREENS SHOULD BE NUMBERED AND ONE SHOULD HAVE THE ABIITY TO "GO TO" SCREEN SUCH AND SUCH WITHOUT NAVIGATING ALL THE WAY BACK.
Date published: 2022-04-18
Rated 5 out of 5 by from TURBOTAX IS AWESOME This was very easy to use. Straight forward questions.
Date published: 2022-04-18
Rated 3 out of 5 by from Very Frustrating Experience The software seemed glitchy. I had multiple 401k rollover and it was asking me all this information once I got to the state tax. I don't think I really changed anything other than at some point exiting Turbo Tax and then opening it again for it to either accept what I put previously or simply say I did not have any errors anymore. To be clear no updates have occurred between these times. I have used Turbo Tax to do my taxes for the 20+ years. I am so frustrated that I would rather pay a tax professional next year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 951
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax was not user friendly and expensive Very confusing and hard to switch between filers. Some of the sections are easy but overall not happy with the new version.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax easy peasy Each year I find it so simple to file my taxes, The answers to my questions are easy to understand and there is always an option to chat with someone for help.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is my Go-To Very thankful for TurboTax. It makes an unpleasant task much easier, thank you!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Quick Filing my taxes is always easy and quick when I use Turbo Tax. I get more back and I expect every time. If you aren't using Turbo Tax then you are messing up with your life!!
Date published: 2022-04-18
Rated 5 out of 5 by from Roseland is Awesome! Roseland was awesome to help me step by step with getting my tax done. I'd recommend turbo tax to family and friends.
Date published: 2022-04-18
Rated 3 out of 5 by from Disappointing as a small buisness The amount of fees associated with filing my taxes is awful and cost me almost half of my refund. Your guise and advertising of free filing makes it feel a bit wose. Using the software is easy and it works, but I find your advertising misleading and the cost of your fees far too high
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peasy straightforward and clear, HAVE USED FOR SEVERAL YEARS NOW
Date published: 2022-04-18
Rated 3 out of 5 by from COULD BE BETTER DIFFICULT TO NAVIGATE SCREENS AND LIVE CHAT HAD TROUBLE FIGURING OUT WHAT SCREEN I WAS ON. SCREENS SHOULD BE NUMBERED AND ONE SHOULD HAVE THE ABIITY TO "GO TO" SCREEN SUCH AND SUCH WITHOUT NAVIGATING ALL THE WAY BACK.
Date published: 2022-04-18
Rated 5 out of 5 by from TURBOTAX IS AWESOME This was very easy to use. Straight forward questions.
Date published: 2022-04-18
Rated 3 out of 5 by from Very Frustrating Experience The software seemed glitchy. I had multiple 401k rollover and it was asking me all this information once I got to the state tax. I don't think I really changed anything other than at some point exiting Turbo Tax and then opening it again for it to either accept what I put previously or simply say I did not have any errors anymore. To be clear no updates have occurred between these times. I have used Turbo Tax to do my taxes for the 20+ years. I am so frustrated that I would rather pay a tax professional next year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 951