TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
KR200 from
Always Easy To Use
Quick call back. Excellent help via phone. Have used for years.
Date published: 2022-04-17
Rated 1 out of 5 by
null from
Intuit won't Refund me
I accidently purchased the TY2021 TurboTax Online Deluxe DIY my order number is #1493265599. I contacted Intuit and asked for a refund, and they told me they would not refund my account. I called multiple times and kept getting transferred and nobody could help or resolve my issue. I will not be using TurboTax next year or recommending this service to anyone else unless I can get a refund for the $62.89.
Date published: 2022-04-17
Rated 5 out of 5 by
BethPaso from
Another Successful Year with Turbo Tax
Worked well once again. Used Turbo Tax for over 10 years personally and 4 years for business.
Date published: 2022-04-17
Rated 5 out of 5 by
barryoyeah from
taxes made simple and understandable
turbo tax gets better and better every year. love TT!!!
Date published: 2022-04-17
Rated 1 out of 5 by
Kurt88 from
Turbo tax sux and is a huge rip off
Had to enter the same thing over and over, skipped around a bunch and this 2022 version is the worst I've ever used. Probably the last time using this software just been lazy since it imports stuff from last year. The price went way up and the quality way down.
Date published: 2022-04-17
Rated 5 out of 5 by
Dudereno from
User friendly
This software is helpful to people filing taxes. It makes it easy to understand what information is needed. If you get stuck you can always ask a tax professional.
Date published: 2022-04-17
Rated 2 out of 5 by
jg1321 from
Great
support was great, but you guys need to fix the issues with Coinbase, Cointracker.
Date published: 2022-04-17
Rated 3 out of 5 by
An Unused Nickname from
TurboTax is... aggravating
I used Basic Free version to prepare my taxes, got all the way to the very end, after the review to make everything was correct - at which point I was notified that Basic Free wouldn't maximize my refund, so I decided the $54 upgrade to Deluxe was worth it. After clicking that, they THEN tell me that the to file State was now $60, having not realized that the $54 was not actually the fee to upgrade to Deluxe, it technically said "file your federal return for $54." AND I could "conveniently" pay for it out of my refund - for another $39. Very annoyed, I could not figure out for a long time how to go back and decline the Deluxe offer, searched all over and eventually found it in an FAQ - where I learned that to do so I had to CLEAR EVERYTHING and START OVER. So I did. Got back to the very end - chose NOT to upgrade because of the annoying hidden fees. THEN was told I CAN'T file with Basic Free AT ALL because of my tax situation. I've used TurboTax for years and loved its ease and simplicity, I don't know what changed about my taxes this time but I was extremely annoyed at TurboTax for the first time, hiding fees and pressuring me into things by making the alternative vastly annoying. I abandoned TurboTax in disgust and tried two other online filing services - and to my dismay neither of them produced a refund anywhere near TurboTax claimed. I finally crawled back here, entered everything a THIRD time, cursing TurboTax the whole way, and bit the bullet to pay for Deluxe. I did at least realize I'd missed the option to avoid the $39 processing fee by paying now with a credit card - easy to assume it was yet another hidden/persuasive fee, but perhaps I'd just misread it in my haze of frustration the first two times. So the overall impression: aggravatingly deceptive when your taxes aren't simple, but I cannot deny they manage to wring the highest refund out of the mess, compared to two other service comparisons. I just hope they're not wrong.
Date published: 2022-04-17
Rated 5 out of 5 by
devodaddy from
Turbotax is a lifesaver!
very easy to use, just have your paperwork ready & answer the questions. When you don't have time for Human Error, use a software that won't miss anything!
Date published: 2022-04-17
Rated 1 out of 5 by
SWATKI62 from
TURBOTAX DOES NOT WORK WELL FOR TRUST ACCOUNTS
TURBO TAX BUSINESS DOES NOT ALLOW YOU TO IMPORT FINANCIAL INSTITUTIONS DATA EVEN THOUGHT IT STATES IT IS TO BE USED FOR TRUSTS AND ESTATES
All TurboTax® Offerings Reviews - Page 945
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
KR200 from
Always Easy To Use
Quick call back. Excellent help via phone. Have used for years.
Date published: 2022-04-17
Rated 1 out of 5 by
null from
Intuit won't Refund me
I accidently purchased the TY2021 TurboTax Online Deluxe DIY my order number is #1493265599. I contacted Intuit and asked for a refund, and they told me they would not refund my account. I called multiple times and kept getting transferred and nobody could help or resolve my issue. I will not be using TurboTax next year or recommending this service to anyone else unless I can get a refund for the $62.89.
Date published: 2022-04-17
Rated 5 out of 5 by
BethPaso from
Another Successful Year with Turbo Tax
Worked well once again. Used Turbo Tax for over 10 years personally and 4 years for business.
Date published: 2022-04-17
Rated 5 out of 5 by
barryoyeah from
taxes made simple and understandable
turbo tax gets better and better every year. love TT!!!
Date published: 2022-04-17
Rated 1 out of 5 by
Kurt88 from
Turbo tax sux and is a huge rip off
Had to enter the same thing over and over, skipped around a bunch and this 2022 version is the worst I've ever used. Probably the last time using this software just been lazy since it imports stuff from last year. The price went way up and the quality way down.
Date published: 2022-04-17
Rated 5 out of 5 by
Dudereno from
User friendly
This software is helpful to people filing taxes. It makes it easy to understand what information is needed. If you get stuck you can always ask a tax professional.
Date published: 2022-04-17
Rated 2 out of 5 by
jg1321 from
Great
support was great, but you guys need to fix the issues with Coinbase, Cointracker.
Date published: 2022-04-17
Rated 3 out of 5 by
An Unused Nickname from
TurboTax is... aggravating
I used Basic Free version to prepare my taxes, got all the way to the very end, after the review to make everything was correct - at which point I was notified that Basic Free wouldn't maximize my refund, so I decided the $54 upgrade to Deluxe was worth it. After clicking that, they THEN tell me that the to file State was now $60, having not realized that the $54 was not actually the fee to upgrade to Deluxe, it technically said "file your federal return for $54." AND I could "conveniently" pay for it out of my refund - for another $39. Very annoyed, I could not figure out for a long time how to go back and decline the Deluxe offer, searched all over and eventually found it in an FAQ - where I learned that to do so I had to CLEAR EVERYTHING and START OVER. So I did. Got back to the very end - chose NOT to upgrade because of the annoying hidden fees. THEN was told I CAN'T file with Basic Free AT ALL because of my tax situation. I've used TurboTax for years and loved its ease and simplicity, I don't know what changed about my taxes this time but I was extremely annoyed at TurboTax for the first time, hiding fees and pressuring me into things by making the alternative vastly annoying. I abandoned TurboTax in disgust and tried two other online filing services - and to my dismay neither of them produced a refund anywhere near TurboTax claimed. I finally crawled back here, entered everything a THIRD time, cursing TurboTax the whole way, and bit the bullet to pay for Deluxe. I did at least realize I'd missed the option to avoid the $39 processing fee by paying now with a credit card - easy to assume it was yet another hidden/persuasive fee, but perhaps I'd just misread it in my haze of frustration the first two times. So the overall impression: aggravatingly deceptive when your taxes aren't simple, but I cannot deny they manage to wring the highest refund out of the mess, compared to two other service comparisons. I just hope they're not wrong.
Date published: 2022-04-17
Rated 5 out of 5 by
devodaddy from
Turbotax is a lifesaver!
very easy to use, just have your paperwork ready & answer the questions. When you don't have time for Human Error, use a software that won't miss anything!
Date published: 2022-04-17
Rated 1 out of 5 by
SWATKI62 from
TURBOTAX DOES NOT WORK WELL FOR TRUST ACCOUNTS
TURBO TAX BUSINESS DOES NOT ALLOW YOU TO IMPORT FINANCIAL INSTITUTIONS DATA EVEN THOUGHT IT STATES IT IS TO BE USED FOR TRUSTS AND ESTATES
All TurboTax® Offerings Reviews - Page 945
Date published: 2022-04-17