TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

(4.6/5 | 18644 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TurboTax is easy to use!! I love using Turbotax! It's easy to use & My Go-to every year!
Date published: 2022-04-19
Rated 5 out of 5 by from Good job I am just writing this to get my flinging done but it was a stressful process and TurboTax was fine
Date published: 2022-04-19
Rated 1 out of 5 by from overcharging bought a store copy Deluxe version. Had an account. No provision to use the license code from the store copy on online account. Customer service not available for providing service code to redeem 49.99 . Charged me 59.00 for the software and 45 for state.
Date published: 2022-04-19
Rated 1 out of 5 by from Forces you to upgrade! Enjoyed using TurboTax since my taxes we never difficult and cheaper to file. Now I am paying $200 to process - THIS IS MY LAST TIME USING TURBOTAX! Going forward, I will be utilizing a tax advisor for the prices TurboTax charges.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is awesome It helped me maximize my return and relieved my concerns
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax has easy to follow directions I had a great experience with Turbo Tax. I love how Turbo Tax gives you step by step instructions.
Date published: 2022-04-19
Rated 4 out of 5 by from Very Thorough Service I think turbo tax explains terminology and calculations really well and does a thorough job in investigating how to get the best return for individuals.
Date published: 2022-04-19
Rated 1 out of 5 by from got charged for $119 and I didn't approve the serv I was getting charged the $119 for an unnecessary service that I did not need. I followed the steps to remove it and was still charged. They made it so confusing to fix the issue only for me to get charged anyway.
Date published: 2022-04-19
Rated 5 out of 5 by from user friendly user friendly ,easy to follow through the whole process
Date published: 2022-04-19
Rated 1 out of 5 by from Terrible! It was terrible to download the Deluxe TurboTax. It took 3 tries and over 30 minutes to get it to finally download, then when it was time to get the State to download we tried for 1 1/2 hours and it still did not download. TurboTax site was not help, the helpline has us on hold for 55 minutes. Was unable to file state, only filed federal. TERRIBLE.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 938
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is easy to use!! I love using Turbotax! It's easy to use & My Go-to every year!
Date published: 2022-04-19
Rated 5 out of 5 by from Good job I am just writing this to get my flinging done but it was a stressful process and TurboTax was fine
Date published: 2022-04-19
Rated 1 out of 5 by from overcharging bought a store copy Deluxe version. Had an account. No provision to use the license code from the store copy on online account. Customer service not available for providing service code to redeem 49.99 . Charged me 59.00 for the software and 45 for state.
Date published: 2022-04-19
Rated 1 out of 5 by from Forces you to upgrade! Enjoyed using TurboTax since my taxes we never difficult and cheaper to file. Now I am paying $200 to process - THIS IS MY LAST TIME USING TURBOTAX! Going forward, I will be utilizing a tax advisor for the prices TurboTax charges.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is awesome It helped me maximize my return and relieved my concerns
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax has easy to follow directions I had a great experience with Turbo Tax. I love how Turbo Tax gives you step by step instructions.
Date published: 2022-04-19
Rated 4 out of 5 by from Very Thorough Service I think turbo tax explains terminology and calculations really well and does a thorough job in investigating how to get the best return for individuals.
Date published: 2022-04-19
Rated 1 out of 5 by from got charged for $119 and I didn't approve the serv I was getting charged the $119 for an unnecessary service that I did not need. I followed the steps to remove it and was still charged. They made it so confusing to fix the issue only for me to get charged anyway.
Date published: 2022-04-19
Rated 5 out of 5 by from user friendly user friendly ,easy to follow through the whole process
Date published: 2022-04-19
Rated 1 out of 5 by from Terrible! It was terrible to download the Deluxe TurboTax. It took 3 tries and over 30 minutes to get it to finally download, then when it was time to get the State to download we tried for 1 1/2 hours and it still did not download. TurboTax site was not help, the helpline has us on hold for 55 minutes. Was unable to file state, only filed federal. TERRIBLE.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 938