TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 2 out of 5 by from Infuriating - I do not need two states! The software decided I needed to file in two states which was incorrect but there was no way to correct this and override the second state. This error prevented the state check from running correctly at the end locking me into several infuriating recursive cycles where the software would start the check and never actually finish. I found myself literally yelling at the computer in several places. It got the job done, I think, but this was not a good experience.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is awesome and convenient Started my taxes, and was finished quicker than expected. Easy steps to follow and connecting W2s was a breeze. If you haven't done your taxes, I strongly recommend TurboTax
Date published: 2021-05-16
Rated 5 out of 5 by from iNDIVIDUAL It was, fast and easy to use , simple direct instructions.
Date published: 2021-05-16
Rated 5 out of 5 by from First timer Turbo tax was awesome, imformative and super helpful
Date published: 2021-05-16
Rated 5 out of 5 by from Phone Support Overall very good support, timely calls. courtesy and responsive
Date published: 2021-05-16
Rated 4 out of 5 by from 2021 Tax easy to use, much better Indiana state experience than in the past. Did not know there would be a $40 service fee. That should have been more up front.
Date published: 2021-05-16
Rated 5 out of 5 by from Taxes simplified in todays workd Simple to understand without racking your brain. Less stress and headaches
Date published: 2021-05-16
Rated 5 out of 5 by from easy to use easy to use and relevant tips that are easy to understand
Date published: 2021-05-16
Rated 3 out of 5 by from terbo is good easy to use only took one hour started at four am don 5am
Date published: 2021-05-16
Rated 4 out of 5 by from A great tool Turbo tax is a good tool for filing taxes. I appreciate that it transfers data from year to year, reducing the time required. It would be helpful if more info was provided regarding limits & thresholds for various deductions such as charitable donations and medical expenses prior to entering data. This would be helpful when deciding what really needs to be entered to maximize deductions. Also, an option to alphabetize charitable organizations would be helpful.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 915
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Infuriating - I do not need two states! The software decided I needed to file in two states which was incorrect but there was no way to correct this and override the second state. This error prevented the state check from running correctly at the end locking me into several infuriating recursive cycles where the software would start the check and never actually finish. I found myself literally yelling at the computer in several places. It got the job done, I think, but this was not a good experience.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is awesome and convenient Started my taxes, and was finished quicker than expected. Easy steps to follow and connecting W2s was a breeze. If you haven't done your taxes, I strongly recommend TurboTax
Date published: 2021-05-16
Rated 5 out of 5 by from iNDIVIDUAL It was, fast and easy to use , simple direct instructions.
Date published: 2021-05-16
Rated 5 out of 5 by from First timer Turbo tax was awesome, imformative and super helpful
Date published: 2021-05-16
Rated 5 out of 5 by from Phone Support Overall very good support, timely calls. courtesy and responsive
Date published: 2021-05-16
Rated 4 out of 5 by from 2021 Tax easy to use, much better Indiana state experience than in the past. Did not know there would be a $40 service fee. That should have been more up front.
Date published: 2021-05-16
Rated 5 out of 5 by from Taxes simplified in todays workd Simple to understand without racking your brain. Less stress and headaches
Date published: 2021-05-16
Rated 5 out of 5 by from easy to use easy to use and relevant tips that are easy to understand
Date published: 2021-05-16
Rated 3 out of 5 by from terbo is good easy to use only took one hour started at four am don 5am
Date published: 2021-05-16
Rated 4 out of 5 by from A great tool Turbo tax is a good tool for filing taxes. I appreciate that it transfers data from year to year, reducing the time required. It would be helpful if more info was provided regarding limits & thresholds for various deductions such as charitable donations and medical expenses prior to entering data. This would be helpful when deciding what really needs to be entered to maximize deductions. Also, an option to alphabetize charitable organizations would be helpful.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 915