TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Essential for Home Business - But not perfect I couldn't survive without Turbo Tax. It's the only package I've found that has all the features I need. But, it's not perfect, for example: In the section to list expense for "use of home", Turbo Tax says NOT to include expenses for Telecom - cell phone, internet, etc - promising to ask for those in a later section. Never happens! Furthermore, Turbo Tax makes it very difficult to return to the section listing Home Office expenses. (I never figured it out, but I doubt it affected my final outcome.)
Date published: 2021-10-12
Rated 3 out of 5 by from Turbo Continued to have to re file, and taxes were not excepted by the IRS. I have been trying since April and it’s now October.
Date published: 2021-10-12
Rated 5 out of 5 by from Easy Platform Very easy to use. I've been using it for 3 years..
Date published: 2021-10-12
Rated 5 out of 5 by from Best experience (of this kind) EVER! I was pulling my hair out trying to do my returns on my own. I gave up and went with TT. It was SO PAINLESS!!! And the refund was far bigger than the #s I was getting myself. Paid for itself times, like, ten.
Date published: 2021-10-12
Rated 5 out of 5 by from Great and easy process. Great experience and guidance. It was very intuitive.
Date published: 2021-10-12
Rated 5 out of 5 by from Great Product Easy to follow prompts. Great help feature. See you next tax season
Date published: 2021-10-12
Rated 5 out of 5 by from Have used TurboTax for Many Years Very thorough, not complicated to use. Will use TurboTax again.
Date published: 2021-10-12
Rated 5 out of 5 by from Easy to use A few glitches on my part but other wise great and the online accountant Gayle was great help.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax saved "my bacon" again this ear. I've been using Turbo Tax for several years, completing the returns on my own through their system. This year, 2020, I used the full service due to a number of changes I had in my business and personal income. I am very happy with their service and will return to full service when filing in 2021.
Date published: 2021-10-12
Rated 2 out of 5 by from Not worth the money! All of this talk about expert assistance, and come to find out the Business version has to be downloaded on to your computer and does not allow you to reach out to an expert for assistance. Apparently all of that expert assistance is only for personal taxes and not business tax returns. For the amount of money you spend this is a ridiculous concept.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 737
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Essential for Home Business - But not perfect I couldn't survive without Turbo Tax. It's the only package I've found that has all the features I need. But, it's not perfect, for example: In the section to list expense for "use of home", Turbo Tax says NOT to include expenses for Telecom - cell phone, internet, etc - promising to ask for those in a later section. Never happens! Furthermore, Turbo Tax makes it very difficult to return to the section listing Home Office expenses. (I never figured it out, but I doubt it affected my final outcome.)
Date published: 2021-10-12
Rated 3 out of 5 by from Turbo Continued to have to re file, and taxes were not excepted by the IRS. I have been trying since April and it’s now October.
Date published: 2021-10-12
Rated 5 out of 5 by from Easy Platform Very easy to use. I've been using it for 3 years..
Date published: 2021-10-12
Rated 5 out of 5 by from Best experience (of this kind) EVER! I was pulling my hair out trying to do my returns on my own. I gave up and went with TT. It was SO PAINLESS!!! And the refund was far bigger than the #s I was getting myself. Paid for itself times, like, ten.
Date published: 2021-10-12
Rated 5 out of 5 by from Great and easy process. Great experience and guidance. It was very intuitive.
Date published: 2021-10-12
Rated 5 out of 5 by from Great Product Easy to follow prompts. Great help feature. See you next tax season
Date published: 2021-10-12
Rated 5 out of 5 by from Have used TurboTax for Many Years Very thorough, not complicated to use. Will use TurboTax again.
Date published: 2021-10-12
Rated 5 out of 5 by from Easy to use A few glitches on my part but other wise great and the online accountant Gayle was great help.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax saved "my bacon" again this ear. I've been using Turbo Tax for several years, completing the returns on my own through their system. This year, 2020, I used the full service due to a number of changes I had in my business and personal income. I am very happy with their service and will return to full service when filing in 2021.
Date published: 2021-10-12
Rated 2 out of 5 by from Not worth the money! All of this talk about expert assistance, and come to find out the Business version has to be downloaded on to your computer and does not allow you to reach out to an expert for assistance. Apparently all of that expert assistance is only for personal taxes and not business tax returns. For the amount of money you spend this is a ridiculous concept.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 737