TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
jenn212121 from
turbo tax is helpful
It’s easy to use tho i don’t like how you have to pay just to access certain tools
Date published: 2022-04-20
Rated 3 out of 5 by
DIYD80 from
Felt kind of clunky this year
I discovered that the software flat out made an error in my previous year's return, so was very conscious of how items from the "wizard" translated to spaces on the forms. Found some items that had to be manually adjusted. The error review did not catch the initial problem, nor did it flag the changes I had made, which makes me wonder how thorough the check actually is.
Date published: 2022-04-20
Rated 5 out of 5 by
RajS1234 from
TurboTax Full Service lived up to its name!
Joanne did a fantastic job entering my return very quickly and handed it to be for review. While reviewing there was a glitch. The returned was closed suddenly. I panicked thinking someone hacked my account. I got in touch with support - 3 different Experts on 3 different occasions. Finally Carl (Joanne's Manager) called me and explained the complication and addressed the issue. One gap in the service, seems to be not to be able to connect with the tax expert preparing the return when situation. Specially when there is a problem. Connecting with the preparer should be easier. There was no reference of my return having been cancelled., so it appeared as if I was a brand new customer.
Date published: 2022-04-20
Rated 4 out of 5 by
Colleen 24 from
Easy to use
Easy to use soft wear even when a problem comes up.
Date published: 2022-04-20
Rated 5 out of 5 by
Angiez757 from
Easy
Easy and efficient with help when needed. I use it often
Date published: 2022-04-20
Rated 3 out of 5 by
LoriS99 from
Less than impressed this year
I've been using TT for years but this year was disappointing. I'm sure several things were just wrong with respect to dependent filing.
Date published: 2022-04-20
Rated 5 out of 5 by
Defdef from
Best tax tool
Nice user interface. Experts very nice and helpful. Easy.
Date published: 2022-04-20
Rated 5 out of 5 by
Raul77 from
Amassing
It was excellent and very smooth it was a great experience I thank the holy host
Date published: 2022-04-20
Rated 5 out of 5 by
measiam from
Great!
The help boxes helped every time I had a worry about understanding.
Date published: 2022-04-20
Rated 1 out of 5 by
TurboOuch from
Painful to navigate
get user focused. this software is painful and frustrating to navigate between areas, I cant open more then one instance at a time, all the things are not fine.
All TurboTax® Offerings Reviews - Page 357
Date published: 2022-04-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
jenn212121 from
turbo tax is helpful
It’s easy to use tho i don’t like how you have to pay just to access certain tools
Date published: 2022-04-20
Rated 3 out of 5 by
DIYD80 from
Felt kind of clunky this year
I discovered that the software flat out made an error in my previous year's return, so was very conscious of how items from the "wizard" translated to spaces on the forms. Found some items that had to be manually adjusted. The error review did not catch the initial problem, nor did it flag the changes I had made, which makes me wonder how thorough the check actually is.
Date published: 2022-04-20
Rated 5 out of 5 by
RajS1234 from
TurboTax Full Service lived up to its name!
Joanne did a fantastic job entering my return very quickly and handed it to be for review. While reviewing there was a glitch. The returned was closed suddenly. I panicked thinking someone hacked my account. I got in touch with support - 3 different Experts on 3 different occasions. Finally Carl (Joanne's Manager) called me and explained the complication and addressed the issue. One gap in the service, seems to be not to be able to connect with the tax expert preparing the return when situation. Specially when there is a problem. Connecting with the preparer should be easier. There was no reference of my return having been cancelled., so it appeared as if I was a brand new customer.
Date published: 2022-04-20
Rated 4 out of 5 by
Colleen 24 from
Easy to use
Easy to use soft wear even when a problem comes up.
Date published: 2022-04-20
Rated 5 out of 5 by
Angiez757 from
Easy
Easy and efficient with help when needed. I use it often
Date published: 2022-04-20
Rated 3 out of 5 by
LoriS99 from
Less than impressed this year
I've been using TT for years but this year was disappointing. I'm sure several things were just wrong with respect to dependent filing.
Date published: 2022-04-20
Rated 5 out of 5 by
Defdef from
Best tax tool
Nice user interface. Experts very nice and helpful. Easy.
Date published: 2022-04-20
Rated 5 out of 5 by
Raul77 from
Amassing
It was excellent and very smooth it was a great experience I thank the holy host
Date published: 2022-04-20
Rated 5 out of 5 by
measiam from
Great!
The help boxes helped every time I had a worry about understanding.
Date published: 2022-04-20
Rated 1 out of 5 by
TurboOuch from
Painful to navigate
get user focused. this software is painful and frustrating to navigate between areas, I cant open more then one instance at a time, all the things are not fine.
All TurboTax® Offerings Reviews - Page 357
Date published: 2022-04-20