TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 3 out of 5 by from Very Expensive I used to love Turbo Tax. But this year I felt nickel and dimed every step of the way. With the effects of the pandemic and family members being furloughed, I covered their expenses. You would think this service would have considered it. Need a different form?! Extra charge of $120. I thought I paid for state, but I had to pay $25 to transmit my state. Oh, and since I had to pay federal this year, I had to pay via credit card. Of course another $40 charge. I'm searching for cheaper alternatives next year.
Date published: 2021-05-27
Rated 1 out of 5 by from price not so good due that i cant find all of my taxes forms
Date published: 2021-05-27
Rated 5 out of 5 by from IRS Refnud IRS has not yet sent refund. E-filed in February 2021. Any recommendations on finding out where the refund is: California refund received via check
Date published: 2021-05-27
Rated 5 out of 5 by from Quick and easy Easy to use and provided explanations for the unknowns.
Date published: 2021-05-27
Rated 5 out of 5 by from My tax professional was so helpful! I usually do taxes myself with TurboTax and this year I was late, and was frustrated and overwhelmed with my stock transactions, amongst other things. I opted to have them prepared by a TurboTax professional and she was FANTASTIC. Prompt, thorough, great with communication. I was so anxious about taxes this year due do some stock transactions, and uploaded my documents seamlessly. Safe to say, I will never do them myself again. Thank you!
Date published: 2021-05-27
Rated 4 out of 5 by from It's ok Good. Nothing else to said. Sorry Sorry Sorry Sorry
Date published: 2021-05-27
Rated 5 out of 5 by from Easy and quick Great value and a real time saver. I highly recomend
Date published: 2021-05-27
Rated 2 out of 5 by from Tax Lines from QB to Turbotax not compatible I struggled with the identification of correct tax lines from Quickbooks into Turbotax. I had them correct in Quickbooks but upon import, Turbotax ignored many of my tax line assignments. Those tax line assignments were correct and have been for years.
Date published: 2021-05-26
Rated 5 out of 5 by from I love having a virtual CPA! I started using the TurboTax full service premier last year! It was awesome and we've used them again this year. Great Service!
Date published: 2021-05-26
Rated 5 out of 5 by from turbo tax is excellent This was my first time with an agent on turbo tax, agent was really helpful, patient through the process. Ive been able to complete my own taxes since joining turbo tax, had to go to tax places before, with simple instructions able to complete at home, more private.
Date published: 2021-05-26
All TurboTax® Offerings Reviews - Page 325
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Very Expensive I used to love Turbo Tax. But this year I felt nickel and dimed every step of the way. With the effects of the pandemic and family members being furloughed, I covered their expenses. You would think this service would have considered it. Need a different form?! Extra charge of $120. I thought I paid for state, but I had to pay $25 to transmit my state. Oh, and since I had to pay federal this year, I had to pay via credit card. Of course another $40 charge. I'm searching for cheaper alternatives next year.
Date published: 2021-05-27
Rated 1 out of 5 by from price not so good due that i cant find all of my taxes forms
Date published: 2021-05-27
Rated 5 out of 5 by from IRS Refnud IRS has not yet sent refund. E-filed in February 2021. Any recommendations on finding out where the refund is: California refund received via check
Date published: 2021-05-27
Rated 5 out of 5 by from Quick and easy Easy to use and provided explanations for the unknowns.
Date published: 2021-05-27
Rated 5 out of 5 by from My tax professional was so helpful! I usually do taxes myself with TurboTax and this year I was late, and was frustrated and overwhelmed with my stock transactions, amongst other things. I opted to have them prepared by a TurboTax professional and she was FANTASTIC. Prompt, thorough, great with communication. I was so anxious about taxes this year due do some stock transactions, and uploaded my documents seamlessly. Safe to say, I will never do them myself again. Thank you!
Date published: 2021-05-27
Rated 4 out of 5 by from It's ok Good. Nothing else to said. Sorry Sorry Sorry Sorry
Date published: 2021-05-27
Rated 5 out of 5 by from Easy and quick Great value and a real time saver. I highly recomend
Date published: 2021-05-27
Rated 2 out of 5 by from Tax Lines from QB to Turbotax not compatible I struggled with the identification of correct tax lines from Quickbooks into Turbotax. I had them correct in Quickbooks but upon import, Turbotax ignored many of my tax line assignments. Those tax line assignments were correct and have been for years.
Date published: 2021-05-26
Rated 5 out of 5 by from I love having a virtual CPA! I started using the TurboTax full service premier last year! It was awesome and we've used them again this year. Great Service!
Date published: 2021-05-26
Rated 5 out of 5 by from turbo tax is excellent This was my first time with an agent on turbo tax, agent was really helpful, patient through the process. Ive been able to complete my own taxes since joining turbo tax, had to go to tax places before, with simple instructions able to complete at home, more private.
Date published: 2021-05-26
All TurboTax® Offerings Reviews - Page 325