TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 3 out of 5 by from Not as Awesome as the advertising I filed more than 6X and could not resolve the issue using the software. Very frustrating experience. I plugged the info in as I usually do, and for some reason this time it did not go through. And I PAID for the it, even though EVERY Ad you had on TV said this -ish was free!
Date published: 2022-09-14
Rated 5 out of 5 by from Labor Very good I'm very happy to fill my tax with them.
Date published: 2022-09-14
Rated 5 out of 5 by from My experience with TurboTax was wonderful!! Carole was my TurboTax expert. She was VERY knowledgeable, informative, helpful, and kind. I enjoyed speaking with her on multiple occasions. She prepared my federal and state returns in two days. I was very pleased with the service she rendered. I will refer Turbotax to friends and family.
Date published: 2022-09-14
Rated 1 out of 5 by from force people to spend money...its NOT free You advertise as free, but if you have more than a simple w2 you are FORCED to updgrade. I had unemployment and its straight forward but I had to upgrade. Also you charge for both state and federal. Most are both...total scam , just be honest
Date published: 2022-09-14
Rated 5 out of 5 by from Turbo Tax makes me feel warm and fuzzy. Turbo Tax painlessly walks me thru every thing!!!!
Date published: 2022-09-14
Rated 2 out of 5 by from What is happening to Turbo Tax? I don't even want to get into it. Reconciling the balance sheet was so hard this year (2020 open balances were off, I had to make adjusting entries to make it work). Also, I'm trying to do a simple Partnership return and during the review it's asking all kinds of weird questions I don't understand. Also, for the last two years the system is trying to give me employee retention credit when I have no employees. Ugh! Took me 5 hours to do a return I think should take no more than 2.
Date published: 2022-09-14
Rated 5 out of 5 by from turbo tax is Awesome!!!!!!! Jason helped me finish my taxes, he's the greatest!
Date published: 2022-09-14
Rated 4 out of 5 by from Bonnie is awesome Great experience with Angela and Bonnie. Quick, responsive, and professional. The software to share screen did not work.
Date published: 2022-09-14
Rated 4 out of 5 by from Turbo Tax Business Is Easy To Use It does need some assistance in certain areas where it takes you and then just leaves you hanging. Like 179 section and basis and a few other areas otherwise very good and easy.
Date published: 2022-09-14
Rated 2 out of 5 by from turbo tax the experience was a bit confusing. it is not "free" as the advertisement states.
Date published: 2022-09-14
All TurboTax® Offerings Reviews - Page 33
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not as Awesome as the advertising I filed more than 6X and could not resolve the issue using the software. Very frustrating experience. I plugged the info in as I usually do, and for some reason this time it did not go through. And I PAID for the it, even though EVERY Ad you had on TV said this -ish was free!
Date published: 2022-09-14
Rated 5 out of 5 by from Labor Very good I'm very happy to fill my tax with them.
Date published: 2022-09-14
Rated 5 out of 5 by from My experience with TurboTax was wonderful!! Carole was my TurboTax expert. She was VERY knowledgeable, informative, helpful, and kind. I enjoyed speaking with her on multiple occasions. She prepared my federal and state returns in two days. I was very pleased with the service she rendered. I will refer Turbotax to friends and family.
Date published: 2022-09-14
Rated 1 out of 5 by from force people to spend money...its NOT free You advertise as free, but if you have more than a simple w2 you are FORCED to updgrade. I had unemployment and its straight forward but I had to upgrade. Also you charge for both state and federal. Most are both...total scam , just be honest
Date published: 2022-09-14
Rated 5 out of 5 by from Turbo Tax makes me feel warm and fuzzy. Turbo Tax painlessly walks me thru every thing!!!!
Date published: 2022-09-14
Rated 2 out of 5 by from What is happening to Turbo Tax? I don't even want to get into it. Reconciling the balance sheet was so hard this year (2020 open balances were off, I had to make adjusting entries to make it work). Also, I'm trying to do a simple Partnership return and during the review it's asking all kinds of weird questions I don't understand. Also, for the last two years the system is trying to give me employee retention credit when I have no employees. Ugh! Took me 5 hours to do a return I think should take no more than 2.
Date published: 2022-09-14
Rated 5 out of 5 by from turbo tax is Awesome!!!!!!! Jason helped me finish my taxes, he's the greatest!
Date published: 2022-09-14
Rated 4 out of 5 by from Bonnie is awesome Great experience with Angela and Bonnie. Quick, responsive, and professional. The software to share screen did not work.
Date published: 2022-09-14
Rated 4 out of 5 by from Turbo Tax Business Is Easy To Use It does need some assistance in certain areas where it takes you and then just leaves you hanging. Like 179 section and basis and a few other areas otherwise very good and easy.
Date published: 2022-09-14
Rated 2 out of 5 by from turbo tax the experience was a bit confusing. it is not "free" as the advertisement states.
Date published: 2022-09-14
All TurboTax® Offerings Reviews - Page 33