TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

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(4.6/5 | 18643 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is awesome Excellent service. Easy to navigate Would recommend.
Date published: 2023-01-31
Rated 2 out of 5 by from Why so many fees TurboTax wouldn't let me pick the free version. So I chose the least expensive version which was marked down to 38 dollars. Once I reached the end it charged me twice for is. I couldn't combat this and there is no visible way to choose a free version. Tried using USAA discount by going into banking website and having it direct me but it still said I needed to pay 75 dollars. So I am losing almost 100 off the top of my return. They're charging me to store my return? when I can go the IRS website and get it for free. I will NOT use TurboTax next year because they make it seem like you're saving money by using them but if you think about about many millions of people are pigeonholed into choosing the pay version at 39 dollars. They're raking so much money that they can't help looking for some ways to charge people. The website isn't user friendly as far as answering specific questions. Only the ways to show how to give your money.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax is quick and simple!!!!!! Very easy to use from the comfort of my home, FAQs are helpful, guides you the entire way thru the process
Date published: 2023-01-31
Rated 5 out of 5 by from Miss Vickie was GREAT! My live agent was very sweet and very helpful! She helped me figure out what I was doing wrong and was patient and nice! Thanks so much Vickie!!
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax very helpful I really love to use turbo tax cause easy to make tax refunds.
Date published: 2023-01-31
Rated 5 out of 5 by from Good job did a good job at doing a good job. overall: good job
Date published: 2023-01-31
Rated 2 out of 5 by from So easy and fast! I have been using them for 4yrs! I love that they take you step by step and tell you exactly what you need to do!
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo tax is great It was great short time in filing and was very quick to
Date published: 2023-01-31
Rated 5 out of 5 by from 4th year using Turbo Tax TurboTax makes it so easy to do my taxes! This is my fourth year in a row using it! I love how it asks you each of the individual questions and you can review everything!
Date published: 2023-01-31
Rated 5 out of 5 by from Most reliable filing company I’ve been to TurboTax has been my go to for the last past three years and I have enjoyed this easy to use platform. Even if you are confuse, the help is present and simple as well.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1762
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome Excellent service. Easy to navigate Would recommend.
Date published: 2023-01-31
Rated 2 out of 5 by from Why so many fees TurboTax wouldn't let me pick the free version. So I chose the least expensive version which was marked down to 38 dollars. Once I reached the end it charged me twice for is. I couldn't combat this and there is no visible way to choose a free version. Tried using USAA discount by going into banking website and having it direct me but it still said I needed to pay 75 dollars. So I am losing almost 100 off the top of my return. They're charging me to store my return? when I can go the IRS website and get it for free. I will NOT use TurboTax next year because they make it seem like you're saving money by using them but if you think about about many millions of people are pigeonholed into choosing the pay version at 39 dollars. They're raking so much money that they can't help looking for some ways to charge people. The website isn't user friendly as far as answering specific questions. Only the ways to show how to give your money.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax is quick and simple!!!!!! Very easy to use from the comfort of my home, FAQs are helpful, guides you the entire way thru the process
Date published: 2023-01-31
Rated 5 out of 5 by from Miss Vickie was GREAT! My live agent was very sweet and very helpful! She helped me figure out what I was doing wrong and was patient and nice! Thanks so much Vickie!!
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax very helpful I really love to use turbo tax cause easy to make tax refunds.
Date published: 2023-01-31
Rated 5 out of 5 by from Good job did a good job at doing a good job. overall: good job
Date published: 2023-01-31
Rated 2 out of 5 by from So easy and fast! I have been using them for 4yrs! I love that they take you step by step and tell you exactly what you need to do!
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo tax is great It was great short time in filing and was very quick to
Date published: 2023-01-31
Rated 5 out of 5 by from 4th year using Turbo Tax TurboTax makes it so easy to do my taxes! This is my fourth year in a row using it! I love how it asks you each of the individual questions and you can review everything!
Date published: 2023-01-31
Rated 5 out of 5 by from Most reliable filing company I’ve been to TurboTax has been my go to for the last past three years and I have enjoyed this easy to use platform. Even if you are confuse, the help is present and simple as well.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1762