TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from turbo tax is pretty easy to use I did not work this year so I thought I could use the free version. as soon as I typed that I got unemployment they charged me $60.00. Then they charged another $49.00 for state tax return. My only income was $11,000 from unemployment. very pricey for the easy forms.
Date published: 2022-04-15
Rated 3 out of 5 by from WHAT HAPPENED!!!! This year I made it thru the taxes in record time!!! You would have gotten a 5 if the following hadn't occurred. Once I made the credit card payment and right before I transmitted, I realized I hadn't entered my personal property taxes. So I went back and entered it, then proceeded forward. At that time, the system was requiring another payment. It didn't retain the fact I paid. I sent a message for help and Phillipe called me. He tried a couple of things, then processed a refund request for the credit card payment. To avoid confusion, He suggested I have the payment deducted from the refund. I normally use a credit card so this was new for me. I did as he suggested and when the receipt was presented, I found the additional charge for $88 additional to used that method. Had I known that I would have just used another credit card and saved the money. This program needs to be updated to retain the payment info once made. Also if the suggestion is given to use deduct from refund, they need to advise of the additional fee. As a result I would like a refund of the $88.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Awesome product for filing my own taxes every year
Date published: 2022-04-15
Rated 4 out of 5 by from TURBOTAX IS CONVENIENT TURBOTAX IS EASY TO USE AND CONVENIENT. I FOUND THE HELP AND HINTS REALLY SAVED MY DAY.
Date published: 2022-04-15
Rated 4 out of 5 by from It was relatively painless and easy to understand. I did not use an agent. It was very intuitive for someone who does not use computers very much.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo helped me a lot My experience was prompt and return phone call was good and accurate
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome It was great Thank you, you made things a lot easier
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax provides as Excellent service 6 years and still satisfied with the service. My bank offers a discount to file and always satisfied with the service.
Date published: 2022-04-15
Rated 1 out of 5 by from Crap I bought the program at the store to not have to pay as much to file but still ended up paying far too much all because of 401k credits. Absolutely terrible that they charge this much.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is awesome! Very simple to understand, easy to use. I will for ssure ust Turbo Tax again.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1692
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax is pretty easy to use I did not work this year so I thought I could use the free version. as soon as I typed that I got unemployment they charged me $60.00. Then they charged another $49.00 for state tax return. My only income was $11,000 from unemployment. very pricey for the easy forms.
Date published: 2022-04-15
Rated 3 out of 5 by from WHAT HAPPENED!!!! This year I made it thru the taxes in record time!!! You would have gotten a 5 if the following hadn't occurred. Once I made the credit card payment and right before I transmitted, I realized I hadn't entered my personal property taxes. So I went back and entered it, then proceeded forward. At that time, the system was requiring another payment. It didn't retain the fact I paid. I sent a message for help and Phillipe called me. He tried a couple of things, then processed a refund request for the credit card payment. To avoid confusion, He suggested I have the payment deducted from the refund. I normally use a credit card so this was new for me. I did as he suggested and when the receipt was presented, I found the additional charge for $88 additional to used that method. Had I known that I would have just used another credit card and saved the money. This program needs to be updated to retain the payment info once made. Also if the suggestion is given to use deduct from refund, they need to advise of the additional fee. As a result I would like a refund of the $88.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Awesome product for filing my own taxes every year
Date published: 2022-04-15
Rated 4 out of 5 by from TURBOTAX IS CONVENIENT TURBOTAX IS EASY TO USE AND CONVENIENT. I FOUND THE HELP AND HINTS REALLY SAVED MY DAY.
Date published: 2022-04-15
Rated 4 out of 5 by from It was relatively painless and easy to understand. I did not use an agent. It was very intuitive for someone who does not use computers very much.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo helped me a lot My experience was prompt and return phone call was good and accurate
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome It was great Thank you, you made things a lot easier
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax provides as Excellent service 6 years and still satisfied with the service. My bank offers a discount to file and always satisfied with the service.
Date published: 2022-04-15
Rated 1 out of 5 by from Crap I bought the program at the store to not have to pay as much to file but still ended up paying far too much all because of 401k credits. Absolutely terrible that they charge this much.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is awesome! Very simple to understand, easy to use. I will for ssure ust Turbo Tax again.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1692