TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Turbo Tax Full Service Saved Me Time & Money My representative was great to work with. Easy to understand, covered things I hadn't been aware of as far as tax law changes, etc. I felt as though I was in the hands of someone extremely trustworthy.
Date published: 2022-09-16
Rated 5 out of 5 by from Fast, easy and helpful My tax expert goes by the name of Susan and I am looking forward to working with her on next years tax return. She kept it quick easy and to the point offering her expertise through out the process.
Date published: 2022-09-16
Rated 2 out of 5 by from loops TurboTax has lots of loops, some of which are impossible to get out of. One example is when ready to file. First screen: which filing method? Second screen: which forms to print? Then back to the first screen without printing.
Date published: 2022-09-16
Rated 5 out of 5 by from Frias good simple experience will defiantly let friends and family know of my experince thank you
Date published: 2022-09-16
Rated 5 out of 5 by from Full service I spoke with many staff members and all were very helpful and personable
Date published: 2022-09-16
Rated 4 out of 5 by from many problems something that should od taken 1 hour, took 6 hours for a very simple return
Date published: 2022-09-16
Rated 5 out of 5 by from Easy to use No problems when using Turbo Tax, Easy to follow drections.
Date published: 2022-09-16
Rated 5 out of 5 by from When I don't know, they DO know! I've had to get your experts involved several times and they are always pleasant and so knowledgeable of tax laws. I've used this service several years and I'm self-employed so there are so many extra things to do. I'm so appreciative!!
Date published: 2022-09-16
Rated 4 out of 5 by from excellent program I prepare a number of returns for family members gratis. Need to make available at a cost returns over the limit of 5.
Date published: 2022-09-16
Rated 2 out of 5 by from Interface misses several form questions During review of the return it found about a dozen 'boxes' that needed to be checked that weren't. It then proceeded to display the various forms and require that I choose the appropriate box. Although it's nice that turbotax found that those should have been checked during the review process, I'm at a loss why the software didn't just cover that in the original walk through completing the taxes? Additionally, the UI of checking the boxes within the form is pretty bad. The window displaying the form is small and you end up scrolling up/down to find out what the boxes mean, hopefully without loosing where the actual box to be checked is located.
Date published: 2022-09-16
All TurboTax® Offerings Reviews - Page 17
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Full Service Saved Me Time & Money My representative was great to work with. Easy to understand, covered things I hadn't been aware of as far as tax law changes, etc. I felt as though I was in the hands of someone extremely trustworthy.
Date published: 2022-09-16
Rated 5 out of 5 by from Fast, easy and helpful My tax expert goes by the name of Susan and I am looking forward to working with her on next years tax return. She kept it quick easy and to the point offering her expertise through out the process.
Date published: 2022-09-16
Rated 2 out of 5 by from loops TurboTax has lots of loops, some of which are impossible to get out of. One example is when ready to file. First screen: which filing method? Second screen: which forms to print? Then back to the first screen without printing.
Date published: 2022-09-16
Rated 5 out of 5 by from Frias good simple experience will defiantly let friends and family know of my experince thank you
Date published: 2022-09-16
Rated 5 out of 5 by from Full service I spoke with many staff members and all were very helpful and personable
Date published: 2022-09-16
Rated 4 out of 5 by from many problems something that should od taken 1 hour, took 6 hours for a very simple return
Date published: 2022-09-16
Rated 5 out of 5 by from Easy to use No problems when using Turbo Tax, Easy to follow drections.
Date published: 2022-09-16
Rated 5 out of 5 by from When I don't know, they DO know! I've had to get your experts involved several times and they are always pleasant and so knowledgeable of tax laws. I've used this service several years and I'm self-employed so there are so many extra things to do. I'm so appreciative!!
Date published: 2022-09-16
Rated 4 out of 5 by from excellent program I prepare a number of returns for family members gratis. Need to make available at a cost returns over the limit of 5.
Date published: 2022-09-16
Rated 2 out of 5 by from Interface misses several form questions During review of the return it found about a dozen 'boxes' that needed to be checked that weren't. It then proceeded to display the various forms and require that I choose the appropriate box. Although it's nice that turbotax found that those should have been checked during the review process, I'm at a loss why the software didn't just cover that in the original walk through completing the taxes? Additionally, the UI of checking the boxes within the form is pretty bad. The window displaying the form is small and you end up scrolling up/down to find out what the boxes mean, hopefully without loosing where the actual box to be checked is located.
Date published: 2022-09-16
All TurboTax® Offerings Reviews - Page 17