TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from The live assistant was awesome The live expert answered my question, and then remoted into my computer to walk me through the rest of the return.
Date published: 2021-02-26
Rated 1 out of 5 by from Very unclear Made me go all the way through til the end, then said it was not free and forced me to start all the way over
Date published: 2021-02-26
Rated 3 out of 5 by from Charitable Contribution Bug Everything was great until hitting the Charitable Contribution Deductions. No matter what I did, it kept telling me the amount was invalid. I finally deleted all my contributions, cleared my cache as recommended by a user, and it finally let me complete the process. Apparently this is a known bug, which has not been fixed as of 2/25/21. Because of this bug, I was not able to claim the $300 CARES deduction. Will probably switch to a different company next year.
Date published: 2021-02-26
Rated 2 out of 5 by from Fair I’ve been using TurboTax for years and for the most part it’s still pretty good to use as far as filing taxes on your own and making things simple. My complaint is that every year it gets more and more expensive! I understand paying to use your tool, but the fees just get higher each year.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome !!!! Easy to work with , simple applications ... Fast results
Date published: 2021-02-26
Rated 5 out of 5 by from I love Turbo tax Easy to follow step-by-steps and the questions asked are easy to understand.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to maneuver I just love how easy it was to work with and how you had resources right away, just incase you didn't know where to find such things.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy filing It talk you through filing with help of a live agent to assist
Date published: 2021-02-26
Rated 5 out of 5 by from Great, easy program Very easy and thorough. Made the task so easy and quick to take care of.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is awesome The product is good very easy ti fill the information, has a lot of automatic work done for me and has lot of way to find help.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 157
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The live assistant was awesome The live expert answered my question, and then remoted into my computer to walk me through the rest of the return.
Date published: 2021-02-26
Rated 1 out of 5 by from Very unclear Made me go all the way through til the end, then said it was not free and forced me to start all the way over
Date published: 2021-02-26
Rated 3 out of 5 by from Charitable Contribution Bug Everything was great until hitting the Charitable Contribution Deductions. No matter what I did, it kept telling me the amount was invalid. I finally deleted all my contributions, cleared my cache as recommended by a user, and it finally let me complete the process. Apparently this is a known bug, which has not been fixed as of 2/25/21. Because of this bug, I was not able to claim the $300 CARES deduction. Will probably switch to a different company next year.
Date published: 2021-02-26
Rated 2 out of 5 by from Fair I’ve been using TurboTax for years and for the most part it’s still pretty good to use as far as filing taxes on your own and making things simple. My complaint is that every year it gets more and more expensive! I understand paying to use your tool, but the fees just get higher each year.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome !!!! Easy to work with , simple applications ... Fast results
Date published: 2021-02-26
Rated 5 out of 5 by from I love Turbo tax Easy to follow step-by-steps and the questions asked are easy to understand.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to maneuver I just love how easy it was to work with and how you had resources right away, just incase you didn't know where to find such things.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy filing It talk you through filing with help of a live agent to assist
Date published: 2021-02-26
Rated 5 out of 5 by from Great, easy program Very easy and thorough. Made the task so easy and quick to take care of.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is awesome The product is good very easy ti fill the information, has a lot of automatic work done for me and has lot of way to find help.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 157