TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Finn7 from
Taxes Made Easy
Everyone I spoke with was very helpful, the software is user friendly.
Date published: 2022-04-14
Rated 5 out of 5 by
Spring day from
TurboTax is awesome!
TurboTax guides the tax information inputs well and file the tax return quick and smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by
bigrob63 from
great
good experience i used cust svc to assist me when i got stuck
Date published: 2022-04-14
Rated 5 out of 5 by
future nurse from
Awesome Process
It was very easy to follow the prompts. I like the convenience. Thank you
Date published: 2022-04-14
Rated 5 out of 5 by
Christopher211 from
Stacey was absolutely amazing!
Stacey was incredibly patient and helped answer all of my questions. She's an exceptional agent and an invaluable asset to TurboTax. Because of Stacey's professional demeanor and positive attitude, I'll be filing with you guys again next year!
Date published: 2022-04-14
Rated 1 out of 5 by
dareupgang from
Turbo Tax overly complicated and isn't transparent
I was disappointed with the Turbo Tax for number of reasons filing my current taxes and and amending a prior tax return
Date published: 2022-04-14
Rated 4 out of 5 by
Tiguwang from
Turbo tax is awesome
First time filing with turbo tax and learned lot of things
Date published: 2022-04-14
Rated 4 out of 5 by
crodnizzle from
Lost a little ground this year
TT has had me, for years. Interface and CS has been getting better and better. This year, chat function took 30 min to get through, then the lady was lost or playing cards or something in the background. Taking 2-3 min to answer simple questions, mouse moving all over the place, then the chat disconnects. Took 30+min to reconnect. Also, the forms had me going in circles with manually entires. TT is great until you have an LLC / Rental, other non standard stuff. Not good this year.
Date published: 2022-04-14
Rated 5 out of 5 by
CFK2021 from
Turbo Tax Does It Again
I've used TurboTax for years and found it to be easy and accurate. Saves me time and money to file my returns
Date published: 2022-04-14
Rated 3 out of 5 by
DocumentationDone from
Room for improvement
You should announce cost of State filing before people start filing. The online version has functionality where you only work through the forms you need to based on a few simple questions the program asks for. The desktop version makes the user scroll though all the forms and choose which ones they need to complete, it can feel overwhelming. Upload function on all the forms sections would be great, that way users don't have to replicate data from the forms into TurboTax.
All TurboTax® Offerings Reviews - Page 1544
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Finn7 from
Taxes Made Easy
Everyone I spoke with was very helpful, the software is user friendly.
Date published: 2022-04-14
Rated 5 out of 5 by
Spring day from
TurboTax is awesome!
TurboTax guides the tax information inputs well and file the tax return quick and smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by
bigrob63 from
great
good experience i used cust svc to assist me when i got stuck
Date published: 2022-04-14
Rated 5 out of 5 by
future nurse from
Awesome Process
It was very easy to follow the prompts. I like the convenience. Thank you
Date published: 2022-04-14
Rated 5 out of 5 by
Christopher211 from
Stacey was absolutely amazing!
Stacey was incredibly patient and helped answer all of my questions. She's an exceptional agent and an invaluable asset to TurboTax. Because of Stacey's professional demeanor and positive attitude, I'll be filing with you guys again next year!
Date published: 2022-04-14
Rated 1 out of 5 by
dareupgang from
Turbo Tax overly complicated and isn't transparent
I was disappointed with the Turbo Tax for number of reasons filing my current taxes and and amending a prior tax return
Date published: 2022-04-14
Rated 4 out of 5 by
Tiguwang from
Turbo tax is awesome
First time filing with turbo tax and learned lot of things
Date published: 2022-04-14
Rated 4 out of 5 by
crodnizzle from
Lost a little ground this year
TT has had me, for years. Interface and CS has been getting better and better. This year, chat function took 30 min to get through, then the lady was lost or playing cards or something in the background. Taking 2-3 min to answer simple questions, mouse moving all over the place, then the chat disconnects. Took 30+min to reconnect. Also, the forms had me going in circles with manually entires. TT is great until you have an LLC / Rental, other non standard stuff. Not good this year.
Date published: 2022-04-14
Rated 5 out of 5 by
CFK2021 from
Turbo Tax Does It Again
I've used TurboTax for years and found it to be easy and accurate. Saves me time and money to file my returns
Date published: 2022-04-14
Rated 3 out of 5 by
DocumentationDone from
Room for improvement
You should announce cost of State filing before people start filing. The online version has functionality where you only work through the forms you need to based on a few simple questions the program asks for. The desktop version makes the user scroll though all the forms and choose which ones they need to complete, it can feel overwhelming. Upload function on all the forms sections would be great, that way users don't have to replicate data from the forms into TurboTax.
All TurboTax® Offerings Reviews - Page 1544
Date published: 2022-04-14