TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 1 out of 5 by from Horrible Software I spent close to 15 hours working with turbo tax agent trying to figure out how to enter the rental use percentage. Apparently differet versions of the software had it in differet places. I was offered a desktop version but then never told how to get it for free. Finally I divided the costs myself. Then at the very end when it gave me a different error to fix, it finally asked me the rental use percentage and then divided my expenses (which I had already divided). I entered the wrong percentage (mine, not the rental) and needed to fix it, but had no way of getting back to this page!!! In total I had to delete and restart my tax return about 5 times and had to purposefully make an unrelated error to get prompted to enter the rental use percentage. I've always used turbo tax but I will not moving foward. I would like to add that this is the software fault and not the agents. They were all kind and professional.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome - Covers every detail I have used Turbo Tax for many years Very easy to use
Date published: 2022-04-16
Rated 5 out of 5 by from turbo tax is helpful Turbo tax is wonderful and user friendly. I highly recommend it to anyone.
Date published: 2022-04-16
Rated 5 out of 5 by from Great tax check for free I didn’t know about the Charitable Contribution deduction when taking the standard deduction and it saved me money!!!
Date published: 2022-04-16
Rated 5 out of 5 by from Fast and easy! Easy to navigate. Only took me 45 mins to complete. Will use again next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Grateful for Turbo Tax I greatly appreciate the expert who answered my questions with patience and kindness. I appreciate the simplicity of the form too.
Date published: 2022-04-16
Rated 4 out of 5 by from good simple and straight forward, had access to a professional if needed.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to Use Turbo tax is easy to use. Like the help information and examples.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is simple & quick I dreaded doing my taxes, put it off for months just to think wow that was so simple, all thanks for TURBOTAX!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Is The Way To Go! I have been doing my own taxes for years with TurboTax. I was paying $400 to a CPA to do my taxes for me. What I discovered was that I was really doing all the work by collecting and sorting all the information and receipts and delivering them to the CPA to do data entry for me. I decided to try TurboTax and have never looked back. It's easy and there are people to ask for help if needed!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1402
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrible Software I spent close to 15 hours working with turbo tax agent trying to figure out how to enter the rental use percentage. Apparently differet versions of the software had it in differet places. I was offered a desktop version but then never told how to get it for free. Finally I divided the costs myself. Then at the very end when it gave me a different error to fix, it finally asked me the rental use percentage and then divided my expenses (which I had already divided). I entered the wrong percentage (mine, not the rental) and needed to fix it, but had no way of getting back to this page!!! In total I had to delete and restart my tax return about 5 times and had to purposefully make an unrelated error to get prompted to enter the rental use percentage. I've always used turbo tax but I will not moving foward. I would like to add that this is the software fault and not the agents. They were all kind and professional.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome - Covers every detail I have used Turbo Tax for many years Very easy to use
Date published: 2022-04-16
Rated 5 out of 5 by from turbo tax is helpful Turbo tax is wonderful and user friendly. I highly recommend it to anyone.
Date published: 2022-04-16
Rated 5 out of 5 by from Great tax check for free I didn’t know about the Charitable Contribution deduction when taking the standard deduction and it saved me money!!!
Date published: 2022-04-16
Rated 5 out of 5 by from Fast and easy! Easy to navigate. Only took me 45 mins to complete. Will use again next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Grateful for Turbo Tax I greatly appreciate the expert who answered my questions with patience and kindness. I appreciate the simplicity of the form too.
Date published: 2022-04-16
Rated 4 out of 5 by from good simple and straight forward, had access to a professional if needed.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to Use Turbo tax is easy to use. Like the help information and examples.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is simple & quick I dreaded doing my taxes, put it off for months just to think wow that was so simple, all thanks for TURBOTAX!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Is The Way To Go! I have been doing my own taxes for years with TurboTax. I was paying $400 to a CPA to do my taxes for me. What I discovered was that I was really doing all the work by collecting and sorting all the information and receipts and delivering them to the CPA to do data entry for me. I decided to try TurboTax and have never looked back. It's easy and there are people to ask for help if needed!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1402