TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Easy to use, for the most part. I've been using TurboTax for many years. For the most part it's easy to use, but I've found some forms come up that have absolutely nothing to do with my filing: I'm 75 years old and have NO CHILDREN in our home, haven't for years, and questions pop up that would be appropriate for younger folks, but NOT for our situation. I also find some areas that need a question answered that don't show up in the system's evaluation. My experience allows me to find the empty line, highlighted in pink, after I go to 'forms', without a lot of trouble.
Date published: 2022-04-16
Rated 4 out of 5 by from Always Use TurboTax The information requested allows me to complete an accurate return without having to know all the IRC and make numerous calculations.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is user friendly It was so easy to use! Very user friendly and simple process.
Date published: 2022-04-16
Rated 2 out of 5 by from Expensive I could’ve filed on freetaxusa and there wouldn’t have been a $200 fee to pay on top of the taxes that I already owed. Especially since my taxes were not complicated. I literally just copied and pasted and any questions that I had I ended up asking my financial advisor anyway. I could see if I had something complicated going on but I literally copied and pasted everything
Date published: 2022-04-16
Rated 5 out of 5 by from 2021 Turbo Tax Very easy to use and helpful suggestions. Would definitely recommend
Date published: 2022-04-16
Rated 1 out of 5 by from Difficult and time consuming TurboTax is challenging to use. If you want to change a single item, you have to review the entire submission. Error messages occur when there aren't any.
Date published: 2022-04-16
Rated 1 out of 5 by from Fed up with this trash I've used TurboTax for more than 10 years but will likely never use it again. When I finally decided to submit my taxes this year, I was hindered by the software wanting to install an update but continually failing to do so. I tried a manual update but it still failed. Even cancelling the update didn't help because it wouldn't send my taxes without the update installed. I had to uninstall and reinstall the software and update again in order to get my taxes submitted. Next year I'll be using another tax prep software and won't look back to TurboTax again.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Product Easy and quick to use. I use TurboTax every year. I recommend it.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Process Program tries to simplify what seems to feel like a complicated process
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Easy to use Love Turbo Tax. Have used it for years. It is so simple, especially when you import from your brokerage firm.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1387
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use, for the most part. I've been using TurboTax for many years. For the most part it's easy to use, but I've found some forms come up that have absolutely nothing to do with my filing: I'm 75 years old and have NO CHILDREN in our home, haven't for years, and questions pop up that would be appropriate for younger folks, but NOT for our situation. I also find some areas that need a question answered that don't show up in the system's evaluation. My experience allows me to find the empty line, highlighted in pink, after I go to 'forms', without a lot of trouble.
Date published: 2022-04-16
Rated 4 out of 5 by from Always Use TurboTax The information requested allows me to complete an accurate return without having to know all the IRC and make numerous calculations.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is user friendly It was so easy to use! Very user friendly and simple process.
Date published: 2022-04-16
Rated 2 out of 5 by from Expensive I could’ve filed on freetaxusa and there wouldn’t have been a $200 fee to pay on top of the taxes that I already owed. Especially since my taxes were not complicated. I literally just copied and pasted and any questions that I had I ended up asking my financial advisor anyway. I could see if I had something complicated going on but I literally copied and pasted everything
Date published: 2022-04-16
Rated 5 out of 5 by from 2021 Turbo Tax Very easy to use and helpful suggestions. Would definitely recommend
Date published: 2022-04-16
Rated 1 out of 5 by from Difficult and time consuming TurboTax is challenging to use. If you want to change a single item, you have to review the entire submission. Error messages occur when there aren't any.
Date published: 2022-04-16
Rated 1 out of 5 by from Fed up with this trash I've used TurboTax for more than 10 years but will likely never use it again. When I finally decided to submit my taxes this year, I was hindered by the software wanting to install an update but continually failing to do so. I tried a manual update but it still failed. Even cancelling the update didn't help because it wouldn't send my taxes without the update installed. I had to uninstall and reinstall the software and update again in order to get my taxes submitted. Next year I'll be using another tax prep software and won't look back to TurboTax again.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Product Easy and quick to use. I use TurboTax every year. I recommend it.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Process Program tries to simplify what seems to feel like a complicated process
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Easy to use Love Turbo Tax. Have used it for years. It is so simple, especially when you import from your brokerage firm.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1387