TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from best in the business I have been using this tax system for over 20 years. ALWAYS finds what I need and helps me make decisions for filing. Would recommend it for all.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome one on one help review. Love the one on one help with tricky questions. Needed help navigating what was the best expense/exemption to take.
Date published: 2021-02-24
Rated 1 out of 5 by from Unhelpful Used live help the last two years and they are never helpful and do not understand anything more than making sure boxes are checked. "Tax Experts" are only versed in simple, basic tax returns but you never get connected to an actual tax expert.
Date published: 2021-02-24
Rated 5 out of 5 by from Beautiful I have been using this service repeatedly for years and it been so great
Date published: 2021-02-24
Rated 5 out of 5 by from Great Excellent and easy to use not confusing at all. Very happy
Date published: 2021-02-24
Rated 5 out of 5 by from very helpful Debbi was very helpful , everything is all straightened out
Date published: 2021-02-24
Rated 4 out of 5 by from Easy and reliable except one thing. It's very easy! they even fetched some of my W2s automatically! Everything is so clear and on point, it's amazing. If your taxes are not complicated and pretty straightforward, don't hesitate. The expert that helped me was very helpful and on point. One thing that bothered me is that after i spent all this time and put all the numbers and documents believing that it's gonna be free, at the final step they let me know that i can't use the free edition because i have a ROTH 401k plan and i need to pay 90$. couldn't you say that from the beginning or at least when i put the 401k details in? at this point, i was already locked in and put all this effort that i just went along with it, but it feels like a "gotcha" moment that kinda disappointing (not the price, but the waiting for the last moment)
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is very easy to use and awesome!!!! Ive used them for two years straight & I love it!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Super easy Very fast and simple to use. Had absolutely no issues navigating site.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Have used Turbo Tax for years....Secure updated trusted site
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 102
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from best in the business I have been using this tax system for over 20 years. ALWAYS finds what I need and helps me make decisions for filing. Would recommend it for all.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome one on one help review. Love the one on one help with tricky questions. Needed help navigating what was the best expense/exemption to take.
Date published: 2021-02-24
Rated 1 out of 5 by from Unhelpful Used live help the last two years and they are never helpful and do not understand anything more than making sure boxes are checked. "Tax Experts" are only versed in simple, basic tax returns but you never get connected to an actual tax expert.
Date published: 2021-02-24
Rated 5 out of 5 by from Beautiful I have been using this service repeatedly for years and it been so great
Date published: 2021-02-24
Rated 5 out of 5 by from Great Excellent and easy to use not confusing at all. Very happy
Date published: 2021-02-24
Rated 5 out of 5 by from very helpful Debbi was very helpful , everything is all straightened out
Date published: 2021-02-24
Rated 4 out of 5 by from Easy and reliable except one thing. It's very easy! they even fetched some of my W2s automatically! Everything is so clear and on point, it's amazing. If your taxes are not complicated and pretty straightforward, don't hesitate. The expert that helped me was very helpful and on point. One thing that bothered me is that after i spent all this time and put all the numbers and documents believing that it's gonna be free, at the final step they let me know that i can't use the free edition because i have a ROTH 401k plan and i need to pay 90$. couldn't you say that from the beginning or at least when i put the 401k details in? at this point, i was already locked in and put all this effort that i just went along with it, but it feels like a "gotcha" moment that kinda disappointing (not the price, but the waiting for the last moment)
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is very easy to use and awesome!!!! Ive used them for two years straight & I love it!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Super easy Very fast and simple to use. Had absolutely no issues navigating site.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Have used Turbo Tax for years....Secure updated trusted site
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 102