TURBOTAX CUSTOMER REVIEWS

TurboTax Premium Reviews

Read unbiased reviews from real TurboTax Premium customers. Premium covers self-
employment & rental property income, stocks, bonds, ESPPs, crypto & other investments.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from I like software on my machine I am quite concerned that I do not have the software on my computer. It is easy enough to use.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Once again, Turbo Tax was user friendly and I got through another tax year!
Date published: 2023-04-11
Rated 3 out of 5 by from It is just ok. To start with my CD was defective and could not be loaded on my Windows Computer. Spent 2 hours with customer service, finally we gave up and downloaded from web site. When trying to pay for State e-file, Turbo web could not recognize me, have to go on as a guest. when I brough up the web site from different window it automatically signed me on. So, you need to fix the interface between Turbo Tax and the payment system for e-file.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy To Use I have used Turbo Tax for a number of years. I find the program to be user friendly, thorough, and easy to use. I also like the fact updates are prompted before use each time.
Date published: 2023-04-11
Rated 1 out of 5 by from Sneaky Charges and relentless adverts for upgrade They option for Delux was very hidden and minimized, leading me to think premium is now the only option. After I got to the end, and once I realized my mistake it had already been charged and no matter what I did I couldnt change it.
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax is good but getting too expensive Too expensive. Will be looking for a less expensive alternative next year
Date published: 2023-04-11
Rated 1 out of 5 by from forced to pay for the expensive one I do not appreciate being forced to pay for the expensive service- when I asked for the cheapest one. and after I completed my taxes turbo tax then forced me to upgrade to the most expensive option that they offer.
Date published: 2023-04-11
Rated 5 out of 5 by from TURBO TAX.... A HELPFUL AND DEPENDABLE GUIDE ALTHOUGH I AM INSECURE WITH THE PROCESS WHEN IT COMES TO TAX PREP AND FILING, THE HELP AND WELL-WORDED GUIDANCE OF TURBO TAX HAS BECOME MY BEST TAX BUDDY. I CAN COMPLETE AND FILE BOTH MY FEDERAL AND STATE INCOME TAX WITH CONFIDENCE AND THE ASSURANCE THAT I HAVE UP-TO-DATE INFORMATION AND HELP I CAN DEPEND ON.
Date published: 2023-04-11
Rated 5 out of 5 by from Great service The expert who helped me was outstanding. The service itself was smooth and intuitive.
Date published: 2023-04-11
Rated 1 out of 5 by from Turbotax takes most of your Returns Aside from the simplest returns, especially if you've done any freelance work on the side (even small amounts), Turbotax will force you to upgrade and in my case took the majority of the returns so I saw almost nothing.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3837
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I like software on my machine I am quite concerned that I do not have the software on my computer. It is easy enough to use.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Once again, Turbo Tax was user friendly and I got through another tax year!
Date published: 2023-04-11
Rated 3 out of 5 by from It is just ok. To start with my CD was defective and could not be loaded on my Windows Computer. Spent 2 hours with customer service, finally we gave up and downloaded from web site. When trying to pay for State e-file, Turbo web could not recognize me, have to go on as a guest. when I brough up the web site from different window it automatically signed me on. So, you need to fix the interface between Turbo Tax and the payment system for e-file.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy To Use I have used Turbo Tax for a number of years. I find the program to be user friendly, thorough, and easy to use. I also like the fact updates are prompted before use each time.
Date published: 2023-04-11
Rated 1 out of 5 by from Sneaky Charges and relentless adverts for upgrade They option for Delux was very hidden and minimized, leading me to think premium is now the only option. After I got to the end, and once I realized my mistake it had already been charged and no matter what I did I couldnt change it.
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax is good but getting too expensive Too expensive. Will be looking for a less expensive alternative next year
Date published: 2023-04-11
Rated 1 out of 5 by from forced to pay for the expensive one I do not appreciate being forced to pay for the expensive service- when I asked for the cheapest one. and after I completed my taxes turbo tax then forced me to upgrade to the most expensive option that they offer.
Date published: 2023-04-11
Rated 5 out of 5 by from TURBO TAX.... A HELPFUL AND DEPENDABLE GUIDE ALTHOUGH I AM INSECURE WITH THE PROCESS WHEN IT COMES TO TAX PREP AND FILING, THE HELP AND WELL-WORDED GUIDANCE OF TURBO TAX HAS BECOME MY BEST TAX BUDDY. I CAN COMPLETE AND FILE BOTH MY FEDERAL AND STATE INCOME TAX WITH CONFIDENCE AND THE ASSURANCE THAT I HAVE UP-TO-DATE INFORMATION AND HELP I CAN DEPEND ON.
Date published: 2023-04-11
Rated 5 out of 5 by from Great service The expert who helped me was outstanding. The service itself was smooth and intuitive.
Date published: 2023-04-11
Rated 1 out of 5 by from Turbotax takes most of your Returns Aside from the simplest returns, especially if you've done any freelance work on the side (even small amounts), Turbotax will force you to upgrade and in my case took the majority of the returns so I saw almost nothing.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3837