TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from turbo yax is awsome many years doing it with turbo tax very easy and reliable
Date published: 2021-10-09
Rated 1 out of 5 by from Not happy anymore Been using turbotax for years but it's time to make a switch. This is the second year in a row that i've paid way too much to file and end up having to print and mail the returns instead of e-file. I contacted a representative about fixing my return and the info she gave me didn't fix it.
Date published: 2021-10-09
Rated 5 out of 5 by from Just gets easier every year I got stuck at the very end with a K-1 error and James, an online support specialist helped me fix the error online in just 5 minutes - woohoo.
Date published: 2021-10-09
Rated 5 out of 5 by from easy and excellent process i would highly recommend turbo tax, the process was easy to understand and helpful tips along the way
Date published: 2021-10-09
Rated 1 out of 5 by from Extremely hard to find errors and fix. Terrible. Won't use again after years of using it. Just to cumbersome.
Date published: 2021-10-09
Rated 5 out of 5 by from Turbo Tax easy to use been using it for years gets easer every time great
Date published: 2021-10-09
Rated 5 out of 5 by from Turbo Tax Turbo Tax is user friendly -- assists with questions and asks questions when something appears "out of wack".
Date published: 2021-10-09
Rated 4 out of 5 by from TurboTax is Just Fine TurboTax is a quality product. I've been using it since 1989. It is efficient and has incorporated very informative "HELP" features. This year I had a little trouble when I used my credit card to pay for state e-File, I got stuck in a loop when attempting to enter credit card info. I initially was asked to login to the Intuit site using the TurboTax app then got redirected to the Inuit website where it required me to login again, then after filling in card info and ordering payment, I got in a loop where TurboTax did not refresh and the screen still only offered the two options to pay by credit card or deduct fee from my return. I tried the credit card button again and it sent me back to login to Intuit for the third time. So I closed the Intuit site login sreen in my browser and then TurboTax seemed to refresh properly.
Date published: 2021-10-09
Rated 5 out of 5 by from User Friendly Fantabulous! Easy to use and review. User friendly for those not so brave to file taxes on their own!
Date published: 2021-10-09
Rated 3 out of 5 by from Good product I have used Turbo Tax for over 20 years. But this time in 2020 I was very disappointed that there was no good way to handle the IRA rollover of the Required Minimum withdrawal for those who took the RMD then had to rollover due to the Cares Act which made it unnecessary to take the RMD. I had to call the help desk and after a lot of trial and error, the agent figured out a work around to enter the rollover amount so I won't have to pay tax on it.
Date published: 2021-10-09
All TurboTax® Offerings Reviews - Page 999
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo yax is awsome many years doing it with turbo tax very easy and reliable
Date published: 2021-10-09
Rated 1 out of 5 by from Not happy anymore Been using turbotax for years but it's time to make a switch. This is the second year in a row that i've paid way too much to file and end up having to print and mail the returns instead of e-file. I contacted a representative about fixing my return and the info she gave me didn't fix it.
Date published: 2021-10-09
Rated 5 out of 5 by from Just gets easier every year I got stuck at the very end with a K-1 error and James, an online support specialist helped me fix the error online in just 5 minutes - woohoo.
Date published: 2021-10-09
Rated 5 out of 5 by from easy and excellent process i would highly recommend turbo tax, the process was easy to understand and helpful tips along the way
Date published: 2021-10-09
Rated 1 out of 5 by from Extremely hard to find errors and fix. Terrible. Won't use again after years of using it. Just to cumbersome.
Date published: 2021-10-09
Rated 5 out of 5 by from Turbo Tax easy to use been using it for years gets easer every time great
Date published: 2021-10-09
Rated 5 out of 5 by from Turbo Tax Turbo Tax is user friendly -- assists with questions and asks questions when something appears "out of wack".
Date published: 2021-10-09
Rated 4 out of 5 by from TurboTax is Just Fine TurboTax is a quality product. I've been using it since 1989. It is efficient and has incorporated very informative "HELP" features. This year I had a little trouble when I used my credit card to pay for state e-File, I got stuck in a loop when attempting to enter credit card info. I initially was asked to login to the Intuit site using the TurboTax app then got redirected to the Inuit website where it required me to login again, then after filling in card info and ordering payment, I got in a loop where TurboTax did not refresh and the screen still only offered the two options to pay by credit card or deduct fee from my return. I tried the credit card button again and it sent me back to login to Intuit for the third time. So I closed the Intuit site login sreen in my browser and then TurboTax seemed to refresh properly.
Date published: 2021-10-09
Rated 5 out of 5 by from User Friendly Fantabulous! Easy to use and review. User friendly for those not so brave to file taxes on their own!
Date published: 2021-10-09
Rated 3 out of 5 by from Good product I have used Turbo Tax for over 20 years. But this time in 2020 I was very disappointed that there was no good way to handle the IRA rollover of the Required Minimum withdrawal for those who took the RMD then had to rollover due to the Cares Act which made it unnecessary to take the RMD. I had to call the help desk and after a lot of trial and error, the agent figured out a work around to enter the rollover amount so I won't have to pay tax on it.
Date published: 2021-10-09
All TurboTax® Offerings Reviews - Page 999