TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Makes thing easier to understand Overall explains things and makes it fast and simple
Date published: 2022-04-19
Rated 5 out of 5 by from My go to for over 20 years. From basic taxes to now multiple layers of income and investments, TurboTax keeps getting it right.....and simple.
Date published: 2022-04-19
Rated 1 out of 5 by from TurboTax is the worst You try to upsell me EVERY SINGLE PAGE after I'm already paying over $100 every single year for the past 10 years. It's absurd. On top of that, you act like it's a "convenience" to deduct what I owe from my refund, but you actually charge an extra $39 on top of that.
Date published: 2022-04-19
Rated 3 out of 5 by from Too costly I've used this product for years and it continually gets more expensive. The costs are reaching a point where they are outweighing the benefits.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome I've been using Turbo Tax for at least the last 25 years. Never a problem
Date published: 2022-04-19
Rated 1 out of 5 by from Forms added to profile when not asked 2 forms that I did not need were on profile could not take off could not submit form until google helped me. Call was over a hour wait. Chat was not working.
Date published: 2022-04-19
Rated 5 out of 5 by from Taxes Made Easy We filed my son's taxes using Turbo Tax. Using Turbo Tax made filing very easy. We will be using Turbo Tax every year from now on. Thank you Turbo Tax!
Date published: 2022-04-19
Rated 1 out of 5 by from Horrible experience This took nearly 2 hours and I ended up having to pay money when I barely make any money. Not using turbotax next year. Cant believe I had to pay before inputting my 2020 AGI. It took me all afternoon to track that number down. Horrible system
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is the BEST!!! I have used TurboTax for 3 years now. I am very happy with the process.
Date published: 2022-04-19
Rated 4 out of 5 by from Expensive but Helpful Turbo Tax is worth the help and support! It is highly efficient, bit quite pricey.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 982
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Makes thing easier to understand Overall explains things and makes it fast and simple
Date published: 2022-04-19
Rated 5 out of 5 by from My go to for over 20 years. From basic taxes to now multiple layers of income and investments, TurboTax keeps getting it right.....and simple.
Date published: 2022-04-19
Rated 1 out of 5 by from TurboTax is the worst You try to upsell me EVERY SINGLE PAGE after I'm already paying over $100 every single year for the past 10 years. It's absurd. On top of that, you act like it's a "convenience" to deduct what I owe from my refund, but you actually charge an extra $39 on top of that.
Date published: 2022-04-19
Rated 3 out of 5 by from Too costly I've used this product for years and it continually gets more expensive. The costs are reaching a point where they are outweighing the benefits.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome I've been using Turbo Tax for at least the last 25 years. Never a problem
Date published: 2022-04-19
Rated 1 out of 5 by from Forms added to profile when not asked 2 forms that I did not need were on profile could not take off could not submit form until google helped me. Call was over a hour wait. Chat was not working.
Date published: 2022-04-19
Rated 5 out of 5 by from Taxes Made Easy We filed my son's taxes using Turbo Tax. Using Turbo Tax made filing very easy. We will be using Turbo Tax every year from now on. Thank you Turbo Tax!
Date published: 2022-04-19
Rated 1 out of 5 by from Horrible experience This took nearly 2 hours and I ended up having to pay money when I barely make any money. Not using turbotax next year. Cant believe I had to pay before inputting my 2020 AGI. It took me all afternoon to track that number down. Horrible system
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is the BEST!!! I have used TurboTax for 3 years now. I am very happy with the process.
Date published: 2022-04-19
Rated 4 out of 5 by from Expensive but Helpful Turbo Tax is worth the help and support! It is highly efficient, bit quite pricey.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 982