TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 3 out of 5 by from A few blemishes in the EasyStep process Overall same as last year but confusing on rental properties and entering QBI. Error check asked me to put in a smaller loss than actual to comply with a total loss sum from the prior year. No explanation, very confusing. Unfortunately this scared me into getting the AuditDefense which is pretty gimmicky, but if I didn't have this buggy entry issue in TurboTax I wouldn't be lacking confidence that made me get AuditDefense.
Date published: 2021-10-12
Rated 5 out of 5 by from Very Good! Better than last year. It took me almost 3 hours to complete, but it was clearer than the year before.
Date published: 2021-10-12
Rated 5 out of 5 by from Great experience Timely, efficient, and knowledgeable. Much less stressful than working with a private CPA.
Date published: 2021-10-12
Rated 5 out of 5 by from Great experience! I was in a bind and Michelle + team walked me through every step. Got my taxes done on time and felt great about the experience!
Date published: 2021-10-12
Rated 1 out of 5 by from site difficult and chat didn't help site was difficult and didn't work right. and chat was not helpful
Date published: 2021-10-12
Rated 4 out of 5 by from Comments 2020 Tuirbo Tax Home and Business REVIEW while I always have considered Turbo Tax to be a good system, I have a few comments. First, since I have used Turbo Tax for years to include last year, I wonder why certain information has to be reentered vice pulled from previous year. Second, for some reason this version stopped in processing and moving from section to section. Third, if I had to do a needs review or update it would stop functioning and require reboot. Fourth, there is no way to see how certain calculations are done or what has been changed from input. Thought about printing all pages at end of but at 570 pages for a 140 page tax returned, I declined. Fifth, on the review function you will ask questions about something and have no clue where you are referring especially if you have several documents that are feeding similar information on multiple accounts.
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax is truly awesome! Our Tax Expert Marc has been exemplary! He was very prompt, efficient, and very thorough with all the details in preparing the Return. He answered all our questions and returned responses to our messages very quickly. He is such a delight to work with, we highly recommend him to others!!!
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax is an excellent service I have used TurboTax for years and it is quite sufficient for the normal tax payers.
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax is Awesome Excellent easy to use a kid can do it if you know what doing
Date published: 2021-10-12
Rated 5 out of 5 by from Awesome service! Joe was fantastic to work with - asked a lot of questions to make sure he did my return correctly. Contacted me at the end to go over my review with me and made sure everything was accepted correctly.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 847
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from A few blemishes in the EasyStep process Overall same as last year but confusing on rental properties and entering QBI. Error check asked me to put in a smaller loss than actual to comply with a total loss sum from the prior year. No explanation, very confusing. Unfortunately this scared me into getting the AuditDefense which is pretty gimmicky, but if I didn't have this buggy entry issue in TurboTax I wouldn't be lacking confidence that made me get AuditDefense.
Date published: 2021-10-12
Rated 5 out of 5 by from Very Good! Better than last year. It took me almost 3 hours to complete, but it was clearer than the year before.
Date published: 2021-10-12
Rated 5 out of 5 by from Great experience Timely, efficient, and knowledgeable. Much less stressful than working with a private CPA.
Date published: 2021-10-12
Rated 5 out of 5 by from Great experience! I was in a bind and Michelle + team walked me through every step. Got my taxes done on time and felt great about the experience!
Date published: 2021-10-12
Rated 1 out of 5 by from site difficult and chat didn't help site was difficult and didn't work right. and chat was not helpful
Date published: 2021-10-12
Rated 4 out of 5 by from Comments 2020 Tuirbo Tax Home and Business REVIEW while I always have considered Turbo Tax to be a good system, I have a few comments. First, since I have used Turbo Tax for years to include last year, I wonder why certain information has to be reentered vice pulled from previous year. Second, for some reason this version stopped in processing and moving from section to section. Third, if I had to do a needs review or update it would stop functioning and require reboot. Fourth, there is no way to see how certain calculations are done or what has been changed from input. Thought about printing all pages at end of but at 570 pages for a 140 page tax returned, I declined. Fifth, on the review function you will ask questions about something and have no clue where you are referring especially if you have several documents that are feeding similar information on multiple accounts.
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax is truly awesome! Our Tax Expert Marc has been exemplary! He was very prompt, efficient, and very thorough with all the details in preparing the Return. He answered all our questions and returned responses to our messages very quickly. He is such a delight to work with, we highly recommend him to others!!!
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax is an excellent service I have used TurboTax for years and it is quite sufficient for the normal tax payers.
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax is Awesome Excellent easy to use a kid can do it if you know what doing
Date published: 2021-10-12
Rated 5 out of 5 by from Awesome service! Joe was fantastic to work with - asked a lot of questions to make sure he did my return correctly. Contacted me at the end to go over my review with me and made sure everything was accepted correctly.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 847