TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from LOVE TURBO TAX! I've used Turbo Tax for a long time and it makes my life so easy! We love using it!
Date published: 2022-04-18
Rated 4 out of 5 by from Pre-paid for state and had to pay again We've been using TurboTax for several years now. This is the second time we've bought a package that was supposed to include the state e-file, but when we go to file, TurboTax charges us again. We love the program, but don't love paying twice.
Date published: 2022-04-18
Rated 5 out of 5 by from I received wonderful service. I will use Turbo Tax Great support on the phone. They make tax time easier
Date published: 2022-04-18
Rated 5 out of 5 by from Thank you Turbo Tax! Fast, easy, & reliable. So glad my brothers put me on to Turbo Tax.
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax is slipping I've used TT for years. Sadly as it gets more expensive and various items arfe stripped out to be found in more expensive products the product itself gets worse. This year, tax year 2021, I have found a number of mispellings some of which can be misleading. I found a need to go through the child tax credit area even with no kids or else errors would pop up. I am becoming more and more disappointed with TT and not sure what I'll do going forward..This use to be a pretty great product. Its pretty average at best now.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbotax easy but Easy and excellant, but needed things like last years AGI, drivers license , bank account numbers in case of needed for payment should be instructed before beginning.
Date published: 2022-04-18
Rated 5 out of 5 by from i owe ) : Easy, but not fun!! I owe !! Maybe next year , time will tell
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is always helpful and polite. I had to get some help and the tax expert was quite helpful in helping me to figure out how to file as my husband died in 2021.
Date published: 2022-04-18
Rated 2 out of 5 by from Incredibly slow! Using TurboTax since 2001. Unbelievably slow this year. Took 10 to 15 minutes to enter a single W2G. And, TurboTax makes you enter the payer information every time you enter a separate W2G even though you have 30 statements from the same casino. There should be a process where you enter the payer information once and change the dates and amounts for each statement, like can be done the charity donations. I am going to try a different tax preparation software next year because of these two issues.
Date published: 2022-04-18
Rated 5 out of 5 by from Simple and Easy to Use Experience was pleasant. Evolving tax law and IRS Regs a real pain; Turbo Tax takes all that away. Surprising the Federal Government would allow something this simple to work.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 725
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from LOVE TURBO TAX! I've used Turbo Tax for a long time and it makes my life so easy! We love using it!
Date published: 2022-04-18
Rated 4 out of 5 by from Pre-paid for state and had to pay again We've been using TurboTax for several years now. This is the second time we've bought a package that was supposed to include the state e-file, but when we go to file, TurboTax charges us again. We love the program, but don't love paying twice.
Date published: 2022-04-18
Rated 5 out of 5 by from I received wonderful service. I will use Turbo Tax Great support on the phone. They make tax time easier
Date published: 2022-04-18
Rated 5 out of 5 by from Thank you Turbo Tax! Fast, easy, & reliable. So glad my brothers put me on to Turbo Tax.
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax is slipping I've used TT for years. Sadly as it gets more expensive and various items arfe stripped out to be found in more expensive products the product itself gets worse. This year, tax year 2021, I have found a number of mispellings some of which can be misleading. I found a need to go through the child tax credit area even with no kids or else errors would pop up. I am becoming more and more disappointed with TT and not sure what I'll do going forward..This use to be a pretty great product. Its pretty average at best now.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbotax easy but Easy and excellant, but needed things like last years AGI, drivers license , bank account numbers in case of needed for payment should be instructed before beginning.
Date published: 2022-04-18
Rated 5 out of 5 by from i owe ) : Easy, but not fun!! I owe !! Maybe next year , time will tell
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is always helpful and polite. I had to get some help and the tax expert was quite helpful in helping me to figure out how to file as my husband died in 2021.
Date published: 2022-04-18
Rated 2 out of 5 by from Incredibly slow! Using TurboTax since 2001. Unbelievably slow this year. Took 10 to 15 minutes to enter a single W2G. And, TurboTax makes you enter the payer information every time you enter a separate W2G even though you have 30 statements from the same casino. There should be a process where you enter the payer information once and change the dates and amounts for each statement, like can be done the charity donations. I am going to try a different tax preparation software next year because of these two issues.
Date published: 2022-04-18
Rated 5 out of 5 by from Simple and Easy to Use Experience was pleasant. Evolving tax law and IRS Regs a real pain; Turbo Tax takes all that away. Surprising the Federal Government would allow something this simple to work.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 725