TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbo tax is TERRIBLE!! I've used the product for 6 years and this will be the last time. I've entered my bank account information - it hasn't processed several weeks later and Turbo tax has no way to see where its hung up.
Date published: 2022-04-29
Rated 5 out of 5 by from Excellent fast seamless The process was simple prices are reasonable. Never left my home
Date published: 2022-04-29
Rated 5 out of 5 by from Very good service The experience was awesome from start to finish. The tax expert was very knowledgeable,
Date published: 2022-04-29
Rated 4 out of 5 by from easy Easy experience for my first time filing self employed!
Date published: 2022-04-29
Rated 5 out of 5 by from Super User Friendly All the explanations for questions and and general information are so helpful!
Date published: 2022-04-29
Rated 5 out of 5 by from Turbo Tax deluxe Great experience using Turbo Tax Deluxe, very knowledgeable tax experts.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo is tax = turbotax Way to turbo your tax. Get what I deserve and max my turbo.
Date published: 2022-04-28
Rated 5 out of 5 by from You have done it again! Turbotax accurately and quickly explained to someone who had difficulty understanding the complexity of taxation terminologies.
Date published: 2022-04-28
Rated 5 out of 5 by from Intuitive, thorough, and secure. “Fast” felt redundant for a product with “Turbo” in its name. As a rule, the IRS isn’t big on feedback, however, given the chance, I don’t think they would have used any of the adjectives above were I to prepare my taxes personally.
Date published: 2022-04-28
Rated 2 out of 5 by from TurboTax is becoming less benficial each year * The "File" drop-down menu didn't work, so no access to the capabilities on that menu. * Only way to save the file was to exit. * FAQ files tend to be generic and answer relatively benign questions. The ones that require knowledge of the tax codes not evident through readding the IRS pubs were not answered. * Tech support tried to be helpful, but was not able to resolve why this program ran so slowly and many of the capabilities could not be accessed. * I had to go outside of the program to find a number for customer service.
Date published: 2022-04-28
All TurboTax® Offerings Reviews - Page 725
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax is TERRIBLE!! I've used the product for 6 years and this will be the last time. I've entered my bank account information - it hasn't processed several weeks later and Turbo tax has no way to see where its hung up.
Date published: 2022-04-29
Rated 5 out of 5 by from Excellent fast seamless The process was simple prices are reasonable. Never left my home
Date published: 2022-04-29
Rated 5 out of 5 by from Very good service The experience was awesome from start to finish. The tax expert was very knowledgeable,
Date published: 2022-04-29
Rated 4 out of 5 by from easy Easy experience for my first time filing self employed!
Date published: 2022-04-29
Rated 5 out of 5 by from Super User Friendly All the explanations for questions and and general information are so helpful!
Date published: 2022-04-29
Rated 5 out of 5 by from Turbo Tax deluxe Great experience using Turbo Tax Deluxe, very knowledgeable tax experts.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo is tax = turbotax Way to turbo your tax. Get what I deserve and max my turbo.
Date published: 2022-04-28
Rated 5 out of 5 by from You have done it again! Turbotax accurately and quickly explained to someone who had difficulty understanding the complexity of taxation terminologies.
Date published: 2022-04-28
Rated 5 out of 5 by from Intuitive, thorough, and secure. “Fast” felt redundant for a product with “Turbo” in its name. As a rule, the IRS isn’t big on feedback, however, given the chance, I don’t think they would have used any of the adjectives above were I to prepare my taxes personally.
Date published: 2022-04-28
Rated 2 out of 5 by from TurboTax is becoming less benficial each year * The "File" drop-down menu didn't work, so no access to the capabilities on that menu. * Only way to save the file was to exit. * FAQ files tend to be generic and answer relatively benign questions. The ones that require knowledge of the tax codes not evident through readding the IRS pubs were not answered. * Tech support tried to be helpful, but was not able to resolve why this program ran so slowly and many of the capabilities could not be accessed. * I had to go outside of the program to find a number for customer service.
Date published: 2022-04-28
All TurboTax® Offerings Reviews - Page 725