TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Super easy and great guide Easy to use, highly recommended!!! I’ve used this for many years and will continue to do so.
Date published: 2022-04-18
Rated 3 out of 5 by from Not thrilled with the cost Seems it keeps getting more expensive. May have to find another way.
Date published: 2022-04-18
Rated 3 out of 5 by from There are glitches While the step-by-step is fairly comprehensive, not all fields in the corresponding forms populate with the correct data. The NJ form asks you to insert the "amount deducted for taxes based on income" in order to normalize your income to comply with NJ State laws. Shouldn't this field populate automatically based on entries in the Federal form? The description is too vague. Also, when I tried to e-file, my form was rejected 4 times and the suggested "fixes" didn't make my return acceptable. I had to search for additional help. Please fix these items. Thank you.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is easy to use No live ..Turbo tax is easy to use !! , no problems
Date published: 2022-04-18
Rated 2 out of 5 by from Had a nasty update experience last two filing days Had a nasty update experience last two filing days and ended up filing by mail as filing couldn't be transmitted without the updates. No online support or response to emails. In my 24th years as Turbotax user this was the worst experience - not good if you pay premium dollars.
Date published: 2022-04-18
Rated 4 out of 5 by from 1 small mistake it would not transfer ssi tax from fed. to state so i can't e-file state
Date published: 2022-04-18
Rated 3 out of 5 by from Convenient but not cheap TurboTax is certainly easy enough but the cost is too much. And then you have to pay the state if you want to send the information.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome! Was really easy, took no time and everything was perfectly explained
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax was awesome Very user friendly and helpful tips to questions. Thank you
Date published: 2022-04-18
Rated 3 out of 5 by from OK except for entering info I've had problems the last 2 years entering information. It won't let you enter info in certain cells unless you tab to it. This is very inconvenient.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 639
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy and great guide Easy to use, highly recommended!!! I’ve used this for many years and will continue to do so.
Date published: 2022-04-18
Rated 3 out of 5 by from Not thrilled with the cost Seems it keeps getting more expensive. May have to find another way.
Date published: 2022-04-18
Rated 3 out of 5 by from There are glitches While the step-by-step is fairly comprehensive, not all fields in the corresponding forms populate with the correct data. The NJ form asks you to insert the "amount deducted for taxes based on income" in order to normalize your income to comply with NJ State laws. Shouldn't this field populate automatically based on entries in the Federal form? The description is too vague. Also, when I tried to e-file, my form was rejected 4 times and the suggested "fixes" didn't make my return acceptable. I had to search for additional help. Please fix these items. Thank you.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is easy to use No live ..Turbo tax is easy to use !! , no problems
Date published: 2022-04-18
Rated 2 out of 5 by from Had a nasty update experience last two filing days Had a nasty update experience last two filing days and ended up filing by mail as filing couldn't be transmitted without the updates. No online support or response to emails. In my 24th years as Turbotax user this was the worst experience - not good if you pay premium dollars.
Date published: 2022-04-18
Rated 4 out of 5 by from 1 small mistake it would not transfer ssi tax from fed. to state so i can't e-file state
Date published: 2022-04-18
Rated 3 out of 5 by from Convenient but not cheap TurboTax is certainly easy enough but the cost is too much. And then you have to pay the state if you want to send the information.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome! Was really easy, took no time and everything was perfectly explained
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax was awesome Very user friendly and helpful tips to questions. Thank you
Date published: 2022-04-18
Rated 3 out of 5 by from OK except for entering info I've had problems the last 2 years entering information. It won't let you enter info in certain cells unless you tab to it. This is very inconvenient.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 639