TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Great I have used Turbo Tax for several years and have always been satisfied with the product.
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed with changes and glitches this year I've been a TurboTax online user for many years. Normally I love the easy import of forms from financial institutions, etc., but this year was problem-filled. Several of these failed, requiring me to delete empty inputs and enter the forms manually. I had a 1099-R that would not allow me to edit it: the system insisted on trying to find the issuer even though that item is not available online. I was forced to delete previous years' info in order to be able to manually create and fill a form. My Schedule E was populated with duplicate entries I caught in the final review before filing: again, I had to fix this manually. There were way too many glitches for what should be a mature product, and it's fortunate that I was able to troubleshoot the problems, and that I am very careful and manually review my returns before filing.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy!! I always enjoy using Turbo Tax. It's like having your own personal accountant with you every step of the way!
Date published: 2022-04-18
Rated 2 out of 5 by from Trouble with fixing my problem I've used Turbo Tax for years and have always been very satisfied with the service and ease of use. This year however there was a problem with filing. My return got rejected because of the 8962 form and when it said "Fix It" that really wasn't very easy to do. I'm still not sure if I got it done right or not we'll just have to wait and see.
Date published: 2022-04-18
Rated 5 out of 5 by from Always the best Expert do their best to help and get your return done in a timely manner
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy and accurate Takes me step by step thru the tax scenarios, so I'm confident that the info I am giving is accurate.
Date published: 2022-04-18
Rated 4 out of 5 by from awesome it was good i will use it again next year. I recommend it
Date published: 2022-04-18
Rated 3 out of 5 by from 7 hours later Started off good but kept asking for the same information that was already put in (for example asked for my name probably 15+ times). The Repeated questions took up a lot of time. The federal part they help a decent amount so you're not lost. The State part took me probably 5 hours because I have never heard of or why I had to file Form 511. Still don't know what or how to get it hopefully that part isn't wrong because I stressed about it asked everyone I know about it and not a single person knew. Sad part I have a business degree and this confused me.
Date published: 2022-04-18
Rated 5 out of 5 by from Amazing and so easy! I am a huge procrastinator and wait until the last day to do my taxes. I'm self-employed now so this is a bit tricky to get away with, but TurboTax makes things so easy and quick!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is super lax. The live expert Christy was very professional and courteous.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 633
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great I have used Turbo Tax for several years and have always been satisfied with the product.
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed with changes and glitches this year I've been a TurboTax online user for many years. Normally I love the easy import of forms from financial institutions, etc., but this year was problem-filled. Several of these failed, requiring me to delete empty inputs and enter the forms manually. I had a 1099-R that would not allow me to edit it: the system insisted on trying to find the issuer even though that item is not available online. I was forced to delete previous years' info in order to be able to manually create and fill a form. My Schedule E was populated with duplicate entries I caught in the final review before filing: again, I had to fix this manually. There were way too many glitches for what should be a mature product, and it's fortunate that I was able to troubleshoot the problems, and that I am very careful and manually review my returns before filing.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy!! I always enjoy using Turbo Tax. It's like having your own personal accountant with you every step of the way!
Date published: 2022-04-18
Rated 2 out of 5 by from Trouble with fixing my problem I've used Turbo Tax for years and have always been very satisfied with the service and ease of use. This year however there was a problem with filing. My return got rejected because of the 8962 form and when it said "Fix It" that really wasn't very easy to do. I'm still not sure if I got it done right or not we'll just have to wait and see.
Date published: 2022-04-18
Rated 5 out of 5 by from Always the best Expert do their best to help and get your return done in a timely manner
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy and accurate Takes me step by step thru the tax scenarios, so I'm confident that the info I am giving is accurate.
Date published: 2022-04-18
Rated 4 out of 5 by from awesome it was good i will use it again next year. I recommend it
Date published: 2022-04-18
Rated 3 out of 5 by from 7 hours later Started off good but kept asking for the same information that was already put in (for example asked for my name probably 15+ times). The Repeated questions took up a lot of time. The federal part they help a decent amount so you're not lost. The State part took me probably 5 hours because I have never heard of or why I had to file Form 511. Still don't know what or how to get it hopefully that part isn't wrong because I stressed about it asked everyone I know about it and not a single person knew. Sad part I have a business degree and this confused me.
Date published: 2022-04-18
Rated 5 out of 5 by from Amazing and so easy! I am a huge procrastinator and wait until the last day to do my taxes. I'm self-employed now so this is a bit tricky to get away with, but TurboTax makes things so easy and quick!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is super lax. The live expert Christy was very professional and courteous.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 633