TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Vivian is Awesome!! My tax expert, Vivian was phenomenal!! She was professional, proficient, and thorough. She answered every and any question I had and made my experience very pleasant. I will be using TurboTax again next year because of her hard work.
Date published: 2022-06-11
Rated 4 out of 5 by from Turbo tax is great except for... I never got to talk with a "tax expert". Chat boxes are controlled pre-programmed responses. I paid $66 for upgrade on federal turbo tax and the program still wanted to charge another $49 to e-file for state!! I'm glad they didn't charge me to e-file the extension. I may as well gone to HR Block and actually had someone to talk to.
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo Tax help line was awesome!! The live helper (I wish I could remember her name) was very courteous and friendly.
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo Tax is my favorite Tax Software I have used Turbo Tax to do our families and small business Taxes for the last 6 or 7 years. I ask my friends why do you go to get your taxes prepared, and pay $150 to $300. (For NO State return, in Texas.) When this software is available. It does the same thing at a cost of $35 to $100. (State return included, if needed.) For simple returns to complicated business returns. The software doesn't forget to ask a question, or tell you, "that I didn't think you qualified for that deduction." No pre-judgement here. I have encountered all of things in the past, when I had my taxes prepared.
Date published: 2022-06-10
Rated 5 out of 5 by from TURBO TAX IS MY NUMBER 1 CHOICE My turbo tax agent was patient and knowledgeable..
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo tax is awsome My experience with turbo tax was great and would advise others to do it.
Date published: 2022-06-10
Rated 4 out of 5 by from Simple to follow The embedded tips and notes that are built in are helpful.
Date published: 2022-06-10
Rated 3 out of 5 by from Not as fast as I had hoped. I am currently living in Japan but the service still was not fast as I had hoped. However, the team did try and did make the deadline.
Date published: 2022-06-10
Rated 1 out of 5 by from TurboTax Live is not all that they advertise! Difficult interactions with both tax preparers. Services not adequately explained and neither was the costs. After many many calls and finally an email to the President/CEO did I get a proper handling of my situation which I am grateful for.
Date published: 2022-06-10
Rated 5 out of 5 by from The best year. Turbo tax has been good for 7 years and we needed a software to help us.
Date published: 2022-06-10
All TurboTax® Offerings Reviews - Page 512
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Vivian is Awesome!! My tax expert, Vivian was phenomenal!! She was professional, proficient, and thorough. She answered every and any question I had and made my experience very pleasant. I will be using TurboTax again next year because of her hard work.
Date published: 2022-06-11
Rated 4 out of 5 by from Turbo tax is great except for... I never got to talk with a "tax expert". Chat boxes are controlled pre-programmed responses. I paid $66 for upgrade on federal turbo tax and the program still wanted to charge another $49 to e-file for state!! I'm glad they didn't charge me to e-file the extension. I may as well gone to HR Block and actually had someone to talk to.
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo Tax help line was awesome!! The live helper (I wish I could remember her name) was very courteous and friendly.
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo Tax is my favorite Tax Software I have used Turbo Tax to do our families and small business Taxes for the last 6 or 7 years. I ask my friends why do you go to get your taxes prepared, and pay $150 to $300. (For NO State return, in Texas.) When this software is available. It does the same thing at a cost of $35 to $100. (State return included, if needed.) For simple returns to complicated business returns. The software doesn't forget to ask a question, or tell you, "that I didn't think you qualified for that deduction." No pre-judgement here. I have encountered all of things in the past, when I had my taxes prepared.
Date published: 2022-06-10
Rated 5 out of 5 by from TURBO TAX IS MY NUMBER 1 CHOICE My turbo tax agent was patient and knowledgeable..
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo tax is awsome My experience with turbo tax was great and would advise others to do it.
Date published: 2022-06-10
Rated 4 out of 5 by from Simple to follow The embedded tips and notes that are built in are helpful.
Date published: 2022-06-10
Rated 3 out of 5 by from Not as fast as I had hoped. I am currently living in Japan but the service still was not fast as I had hoped. However, the team did try and did make the deadline.
Date published: 2022-06-10
Rated 1 out of 5 by from TurboTax Live is not all that they advertise! Difficult interactions with both tax preparers. Services not adequately explained and neither was the costs. After many many calls and finally an email to the President/CEO did I get a proper handling of my situation which I am grateful for.
Date published: 2022-06-10
Rated 5 out of 5 by from The best year. Turbo tax has been good for 7 years and we needed a software to help us.
Date published: 2022-06-10
All TurboTax® Offerings Reviews - Page 512