TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax was great! I had to talk with your reps and they were very helpful and precise. I will highly recommend Turbo Tax in the future
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax dispointed this year! I selected file for free as I have every year and when I came to the final efile my charge was 110.00. I have never paid to file previous years. My fee would have been 150.00 if I wouldn't have paid for filing with a credit card. Due to unforeseen circumstances I filed at the last minute and didn't have an option but to continue and pay for the filing. I had submitted a request for an advisor to call me earlier this am and never received a call. I will not be using Turbo Tax next year or ever again
Date published: 2021-05-18
Rated 1 out of 5 by from too confusing I had a terrible experience with TurboTax. This is the first year I filed and it was traumatizing. I know for a fact I was supposed to get the stimulus and they made my pay almost $100 when it says its supposed to be free. I am going to call tomorrow when business opens and complain because I may have just lost a lot of money due to the way this website works.
Date published: 2021-05-18
Rated 1 out of 5 by from horrible unable to download updates---fatal error. unable to e-file because unable to update!! very upsetting experience
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax It was a good experience. I didnt know I would need all of the additional information that I did. I waited until the last minute to file so I fault myself in part.
Date published: 2021-05-18
Rated 5 out of 5 by from VERY SIMPLE Walks you through all tax situations and reviews throughout the process.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Took away any confusion and made preparation simple!
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax i am happy with the service provided by turbo tax ok.
Date published: 2021-05-18
Rated 5 out of 5 by from Love TurboTax They walked me through it and it's my first time filing my taxes myself its really helpful for People who have never filed themselves!
Date published: 2021-05-18
Rated 1 out of 5 by from Tons of problems with file corruption. After restarting my returns 7 times (Literally just filed at 10:20pm on 5/17), I found out that if you try to import previous years, the file import will fail and if you proceed to import the PDF, you will run into an issue where after saving and exiting, you are unable to continue your return and TurboTax says that the file is corrupted. Searching for help on this yielded nothing except others with the same issue. It gets 1 star as I was eventually able to file...(even if I did completely skip itemized business expenses to get it done in time). :-/
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 511
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax was great! I had to talk with your reps and they were very helpful and precise. I will highly recommend Turbo Tax in the future
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax dispointed this year! I selected file for free as I have every year and when I came to the final efile my charge was 110.00. I have never paid to file previous years. My fee would have been 150.00 if I wouldn't have paid for filing with a credit card. Due to unforeseen circumstances I filed at the last minute and didn't have an option but to continue and pay for the filing. I had submitted a request for an advisor to call me earlier this am and never received a call. I will not be using Turbo Tax next year or ever again
Date published: 2021-05-18
Rated 1 out of 5 by from too confusing I had a terrible experience with TurboTax. This is the first year I filed and it was traumatizing. I know for a fact I was supposed to get the stimulus and they made my pay almost $100 when it says its supposed to be free. I am going to call tomorrow when business opens and complain because I may have just lost a lot of money due to the way this website works.
Date published: 2021-05-18
Rated 1 out of 5 by from horrible unable to download updates---fatal error. unable to e-file because unable to update!! very upsetting experience
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax It was a good experience. I didnt know I would need all of the additional information that I did. I waited until the last minute to file so I fault myself in part.
Date published: 2021-05-18
Rated 5 out of 5 by from VERY SIMPLE Walks you through all tax situations and reviews throughout the process.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Took away any confusion and made preparation simple!
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax i am happy with the service provided by turbo tax ok.
Date published: 2021-05-18
Rated 5 out of 5 by from Love TurboTax They walked me through it and it's my first time filing my taxes myself its really helpful for People who have never filed themselves!
Date published: 2021-05-18
Rated 1 out of 5 by from Tons of problems with file corruption. After restarting my returns 7 times (Literally just filed at 10:20pm on 5/17), I found out that if you try to import previous years, the file import will fail and if you proceed to import the PDF, you will run into an issue where after saving and exiting, you are unable to continue your return and TurboTax says that the file is corrupted. Searching for help on this yielded nothing except others with the same issue. It gets 1 star as I was eventually able to file...(even if I did completely skip itemized business expenses to get it done in time). :-/
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 511